AI sales agent for eCommerce: sell more & support customers with AI chatbot, live chat & helpdesk. No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. A AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies Shopify discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked. Sales and customer support in one unified inbox: WhatsApp, Messenger, Instagram, email and help center. See revenue from chat. No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. A AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies Shopify discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked. Sales and customer support in one unified inbox: WhatsApp, Messenger, Instagram, email and help center. See revenue from chat. more Livechat & AI chatbot: 24/7 customer support that sells more AI help desk & chat inbox: order tracking and FAQ answers in any language Sales automation & shopping assistant: proactive chat for cart recovery & upsell Help center: let customers find answers and solve issues on their own AI agent answers helpdesk tickets from chat, WhatsApp & DMs in one unified inbox
AI chatbots Shopify Apps
Enhance your Shopify store with the best AI chatbots apps. Get insights on features, pricing, and user reviews for 2026.
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Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp. Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place more Access Shopify cart, orders, coupons data & more through live chat support inbox AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7 Mobile apps for iOS & Android to live chat and provide customer support anywhere Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email Canned responses saved replies & FAQ for better live chat customer support
Deliver instant support and personalised assistance with our Live Chat app. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. more User-friendly interface for seamless communication. Customise chat widget message/position/theme color for a branded experience. Add support staff/operator for managing the customer concerns. A separate staff/operator panel to manage all the live chats efficiently Effortlessly access the entire chat history of different customers via one tab.
Fully custom AI chatbot assistant to boost conversions, drive profit, and eliminate support tickets Conversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline. With Conversagent, your store never sleeps and your chat bot never stops selling. Conversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline. With Conversagent, your store never sleeps and your chat bot never stops selling. more 24/7 AI chatbot that answers questions, supports customers and boosts sales Launch your AI sales & support chatbot in minutes ... no coding needed Fully customizable & on brand: easily align AI with your brand’s voice and tone Multi-Language AI Support: chat with shoppers in their preferred language Analytics & Insights: Actionable chat data to optimize sales & product strategy
For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. more Answer customers' questions instantly using AI trained on your store's own data. In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs. One Assistant across chat, WhatsApp, Instagram, Messenger and email. Let AI handle first-line support; escalate complex issues to your team's inbox. Support your global customers by chatting in multiple languages automatically.
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
Smart sale chatbot with instant order tracking. Boost sales with automated customer support. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. more Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Integrated with CWILL Returns: shoppers track & submit returns right in chat Integrated with CWILL Product Review: show ratings & collect reviews in chat
Turn store visitors into buyers with an AI shopping agent, WhatsApp order updates and photo reviews. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. more AI shopping chatbot that recommends products, compares options, and adds to cart WhatsApp order notifications and shipping updates via WhatsApp Business API WhatsApp abandoned cart recovery and broadcast campaigns Photo product reviews with star ratings on your product pages One inbox for AI chatbot and your team, with human handoff and order context
AI shopping assistant that recreates the in-store experience to lift conversions. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. more Real-time Answers : AI agent gives instant help anywhere on your site. Dynamic FAQs : Your agent auto-builds FAQs from real customer questions. Smart Recommendations: Suggests products based on customer answers. Personalized Support : AI agent guides shoppers like an in-store advisor. Interaction Insights : See what shoppers ask your ChatGPT-powered agent.
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive WhatsApp chat button icon, widget that improves customer experience.
Use AI to turn your messaging apps into 24/7 sales and support channels Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. more Chat with buyers from one platform - at your desk or on-the-go (mobile) Monitor chats between your teammates and your customers (for quality, etc.) Send text and media broadcast messages to your buyers and prospects 24/7 AI bot to provide instant answers to customer inquires and questions Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox. more Fin helps shoppers discover products, answer questions, & resolve order queries One conversation, shopping and support in a single experience Edit shipping info, issue refunds, and create orders without leaving Intercom Multi-store support: connect all Shopify stores to one workspace in minutes Track Shopify events and use customer data to send targeted messages
New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias
Live chat with real-time visitor monitoring and A.I. Chatbots! Increase sales and improve support. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. Formilla Live Chat offers real-time chat and A.I. Chatbots powered by ChatGPT, which have proven to increase sales and improve support. Add a "Chat with us" button to your website now. Customers prefer live chat over phone & email since they can get immediate assistance. Be sure to check out our marketing popups to engage customers in various cool ways. All packages come with marketing features. more See visitors on your site in real-time and request to chat right from our app. Enable an A.I. Chatbot powered by ChatGPT for 24/7 support. Live chat with your customers from anywhere in the world with our mobile apps. Marketing popups to promote your products in engaging ways to boost conversions.
Customer support, live chat, and AI helpdesk. Answer questions instantly and see which conversations Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. Garrio is a customer support and live chat app designed for online stores. Answer customer questions across chat, email, and social channels, and manage support from one inbox. Garrio’s AI learns your products and brand voice from real conversations, helping you resolve questions instantly and reduce support workload. Need more than software? Garrio also offers a managed service option for teams that want 24/7 support coverage. Setup takes minutes with a simple install. more Answer customer questions across live chat, email, and social in one place Use AI trained on your products and brand voice to resolve support instantly Manage support faster with a unified inbox and ticket workflows AI managed knowledge base and FAQ built for you Optional managed support if you want Garrio to run support for you
Connect with your store visitors via popular messaging apps or a contact form. Get your button now. The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes. The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes. more 20+ messengers, email, phone, contact form, custom link, and more. Add a floating contact form to drive more leads and sales. Add a greeting message to increase visibility and engagement. Customize the button image size, color and positioning to better fit your theme.
Help shoppers find and buy the right product in chat, with AI that remembers them after the sale. Gladly is an AI shopping assistant that helps shoppers find the right product, compare options, and check out without leaving the chat. Gladly remembers every conversation, so when a shopper asks about an order or comes back months later, it already knows what they bought and what they like. It connects to your Shopify catalog and orders, handles post-purchase questions like order status and returns, and brings in your team with full context when a person needs to step in. Gladly is an AI shopping assistant that helps shoppers find the right product, compare options, and check out without leaving the chat. Gladly remembers every conversation, so when a shopper asks about an order or comes back months later, it already knows what they bought and what they like. It connects to your Shopify catalog and orders, handles post-purchase questions like order status and returns, and brings in your team with full context when a person needs to step in. more Product discovery: Recommends the right products from your catalog in chat Compare options: Answers product questions, compares items, synthesizes reviews Buy in chat: Shoppers add to cart and check out without leaving the conversation Remembers every shopper: Past purchases and preferences carry into every chat After the sale: Handles orders and returns, then hands off with full context
Leading AI customer support and helpdesk for faster customer service across live chat and email. Gorgias brings customer service into one Shopify helpdesk. Manage email, live chat, social, SMS and voice in a unified inbox with order and customer history. AI Agent delivers AI customer support for FAQs and order questions, takes actions you control, and hands conversations to your team with context. Use AI Shopping Assistant to answer product questions and recommend products. Set your brand voice, build support workflows, and track team performance. Gorgias brings customer service into one Shopify helpdesk. Manage email, live chat, social, SMS and voice in a unified inbox with order and customer history. AI Agent delivers AI customer support for FAQs and order questions, takes actions you control, and hands conversations to your team with context. Use AI Shopping Assistant to answer product questions and recommend products. Set your brand voice, build support workflows, and track team performance. more AI Agent that handles order, shipping and return questions 24/7 Shopify-native helpdesk: edit orders, refund and cancel inside tickets Unified inbox for email, live chat, SMS, social and voice Rules, macros and auto-tagging to automate repetitive tickets Support analytics and revenue tracking to measure customer experience
Achieve 24/7 sales automation & superior customer support with chatGPT-powered assistant Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. more Easy integration with product and order data for accurate & instant responses Train the AI assisstant with custom instructions and terms to match your needs Smoothly redirect chats to human upon request and manage them via live chat Fully customizable branding with options for logo, name, widget color, and more Real-time analytics dashboard to track performance and engagement
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About AI chatbots Apps for Shopify
AI chatbots apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a ai chatbots app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best ai chatbots solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.