Retention X

Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast. The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app! Show more

It's a really useful app - love the segmentation it allows and particularly love the insights it provides that help us focus on what to do first to build revenue! Show more

Retention X has been a game-changer for our business! The platform offers incredible insights that will definitely help us improve customer retention and hopefully also boost our revenue. The demos were also super helpful—Nadine went above and beyond, not only explaining the many useful options of the app but also offering great additional advice tailored to our needs. The interface is user-friendly, making it easy to track key metrics and implement data-driven strategies. Highly recommend Retention X to any business looking to take their customer retention to the next level! Show more

We’ve been using RetentionX for a few months now, and we’re really impressed with the platform. The insights have been invaluable, especially for tracking customer behavior and improving retention strategies. As a fashion brand with quite a few SKUs, we’ve seen promising results from their recently launched Merchandise Optimization tool, which has helped us make data-driven decisions that directly impact our bottom line. Alex and his team have been incredibly helpful, always responsive and ready to support us with any questions or customizations we needed. We’re excited to see how RetentionX continues to evolve and help our business grow! Show more

Excellent & a must have for any shopify store Show more