Keepoala is your digital return expert. We increase your CLVs and manage remaining returns. As a multi-brand loyalty program, we incentivize customers to avoid returns by granting points for not sending back online orders. Collected points are redeemed for vouchers in your shop,used by shoppers that keep 9/10 orders, opening up a new customer acquisition channel & increasing retention as well. This is done with the help of a standalone Keepoala App, your shop being connected via Shopify. Handle remaining returns within our whitelabel return portal, being part of the same Shopify app. As a multi-brand loyalty program, we incentivize customers to avoid returns by granting points for not sending back online orders. Collected points are redeemed for vouchers in your shop,used by shoppers that keep 9/10 orders, opening up a new customer acquisition channel & increasing retention as well. This is done with the help of a standalone Keepoala App, your shop being connected via Shopify. Handle remaining returns within our whitelabel return portal, being part of the same Shopify app. more Loyalty: be visible amongst low returning shoppers, making them your customers. Return portal: automate send backs & exchanges, keep revenue and push NPS. Dashboard: identify most profitable cohorts and learn from return reasons.
Manual refunds Shopify Apps
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Post-purchase protection and returns in one powerful widget. LABL Guarantee is a post-purchase protection widget that gives your customers peace of mind at checkout while simplifying your operations. Once installed, the LABL Guarantee widget appears at checkout, where customers can add protection or coverage options directly to their order. You can then manage everything from a unified merchant dashboard — making it simple to offer shipping protection, product warranties, and easy returns all in one place. LABL Guarantee is a post-purchase protection widget that gives your customers peace of mind at checkout while simplifying your operations. Once installed, the LABL Guarantee widget appears at checkout, where customers can add protection or coverage options directly to their order. You can then manage everything from a unified merchant dashboard — making it simple to offer shipping protection, product warranties, and easy returns all in one place. more Shipping coverage for lost, stolen or damaged packages. Automated product warranties that build loyalty and boost profit. Unlimited label-less returns for refunds, credit or exchanges. Unified portal to manage all shipping and product issues. Fully-integrated order management and logistics system.
Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about behavior with Intelligence
Reduce delivery disputes and chargebacks by offering customer options. Dispute Reducer adds dynamic checkout toggles for shipping protection and delivery acknowledgment. Customers can opt in or explicitly decline. This clear choice helps reduce chargebacks by documenting intent. It also creates an opportunity to recover potential loss from disputes while enhancing margins. Fully customizable based on cart contents, boosting both protection and trust. Dispute Reducer adds dynamic checkout toggles for shipping protection and delivery acknowledgment. Customers can opt in or explicitly decline. This clear choice helps reduce chargebacks by documenting intent. It also creates an opportunity to recover potential loss from disputes while enhancing margins. Fully customizable based on cart contents, boosting both protection and trust. more Reduce Disputes: Minimize chargebacks and complaints. Boosted Income: Covers delivery issues and enhances profits. Dynamic Configuration: Easily adjusts to match your store's specific needs.
Protect your revenue by transforming refunds into exchanges with our return platform. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. Narvar Return & Exchange is purpose-built for Shopify merchants looking to save sales, reduce costs and convert refunds into retained revenue with a wide range of exchange options. You'll maximize your customer lifetime value with highly customizable experiences and convenient return options, take advantage of reverse logistics to get products back faster and seamlessly integrate with the other tools that power your business. more Save sales and retain revenue with adaptable exchange options and store credit. Improve customer experience with industry-leading and convenient return options. Manage complexity and make smart decisions with returns intelligence.
Automate returns and exchanges with incentivized store credit and exchanges or upsell free returns. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. more Instant replacements, exchanges, return label printing and more all rule based. Reduce shipping label cost with our upsell widget that you control the price of. Boost revenue with incentivized store credit and instant exchanges. Collect revenue with our customizable unlimited returns widget with no rev share Upsell products, manage subscription returns, and get deep analytics on returns.
Sync orders, buy labels, and protect packages from one dashboard. 100+ carriers, up to 88% off. Sync orders, buy labels, and protect packages from one dashboard. 100+ carriers, up to 88% off. Nexus connects your store, imports orders automatically, and gives you instant access to EasyPost's Wallet carriers — USPS, FedEx, UPS, DHL, Canada Post, Maersk, and more — at rates up to 88% off retail. Luma AI picks the best label for every shipment. No subscription required for up to 3,000 labels a month. Sync orders, buy labels, and protect packages from one dashboard. 100+ carriers, up to 88% off. Nexus connects your store, imports orders automatically, and gives you instant access to EasyPost's Wallet carriers — USPS, FedEx, UPS, DHL, Canada Post, Maersk, and more — at rates up to 88% off retail. Luma AI picks the best label for every shipment. No subscription required for up to 3,000 labels a month. more Sync Shopify orders and buy labels from one dashboard Access 100+ carriers at up to 88% off retail rates Get AI-recommended labels for every shipment with Luma AI Add flat-rate shipping insurance up to $5,000 per package Ship up to 3,000 labels/month with no subscription fee
Manage returns efficiently and enhance customer satisfaction with our user-friendly system. NutimaReturn simplifies and enhances the return process for your Shopify store, ensuring a seamless and efficient experience for both store owners and customers. Customers can easily initiate return requests through an user-friendly interface, which are then and automatically emailed to the store owner and action. This streamlined process not only saves time but also helps maintain of customer satisfaction by providing quick and effective return management. NutimaReturn simplifies and enhances the return process for your Shopify store, ensuring a seamless and efficient experience for both store owners and customers. Customers can easily initiate return requests through an user-friendly interface, which are then and automatically emailed to the store owner and action. This streamlined process not only saves time but also helps maintain of customer satisfaction by providing quick and effective return management. more Easy Return Requests: Initiate with just a few clicks. Email Notifications: Immediate alerts for new requests. Request Management: Track and manage returns through the app. Customization: Adjust colors, messages, and set a maximum return date Statistics: View the number and details of return requests
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking
All-in-one Platform for Returns & Exchanges, Shipping, and Tracking. Automate and customize your ops Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks. Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks. more Incentivize exchanges with Bonus Credit, Shop Now options, and Instant Exchanges Boost checkout conversion with continuous A/B testing of shipping fees + options Manage everything from one dashboard: sync, fulfill orders, and bulk print label Build shopper confidence with tracking and gain insights into customer behavior Automate and optimize your operations with Pango's Agentic Rule Engine.
Automate courier allocation, print shipping labels, real-time tracking, and customer notifications. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. more Automate courier selection & print shipping labels in seconds. Track shipments transparently and save time by automating manual operations Keep customers informed with branded tracking & mobile notifications. Offers access to a wide range of worldwide carriers. Useful insights & real-time performance reports.
Returns, Order Editing & Upsell - all in one platform PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return. PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return. more Reduce refunds with store credit, bonus incentives & instant exchanges Upsell at cart, checkout & during exchanges for higher order value Let customers edit their orders after checkout, no support needed Unlimited return rules and workflows to optimize your returns process Add an EU-compliant withdrawal button and portal to your store
Add shipping and revenue protection to your shop while supporting a cause! Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community. Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community. more Save time since we handle the customer service for claims. Customers enjoy peace of mind and various protections you choose to enable. Reorders show up as additional orders and refunds come out of our pocket. Allocate part of our proceeds to your favorite causes or to help the planet. Never pay anything. If claims cost more than fees collected, we pay, not you.
Let customers raise returns and exchanges themselves. Fewer support emails, more revenue kept. QuickReturns runs returns and exchanges end-to-end. Customers raise a request in a branded portal, choose an exchange, store credit or a refund, and get automatic status updates. You set return windows, non-returnable items, reasons and fees per product or collection. Rules auto-approve, auto-refund and auto-issue credit so your team stops working a shared inbox. Its all in one app for all your Return & Exchange management. QuickReturns runs returns and exchanges end-to-end. Customers raise a request in a branded portal, choose an exchange, store credit or a refund, and get automatic status updates. You set return windows, non-returnable items, reasons and fees per product or collection. Rules auto-approve, auto-refund and auto-issue credit so your team stops working a shared inbox. Its all in one app for all your Return & Exchange management. more Branded self-service return & exchange portal Custom Return Policies, Exchange Management to Prevent Unwanted Returns Automate Every Step of the Return & Exchange Journey for Customers Store Credit & Back-to-Source Refunds for Fast, Flexible Returns Processing Return Labels & Reverse Pickup for Seamless Return and Exchange
Optimize post-purchase with smart tracking, automated returns, cancellations and Try Before You Buy Recustomer elevates every step after checkout. Predictive delivery dates boost conversions, real-time tracking keeps customers engaged, and automated returns, exchanges, and cancellations cut support costs. Try Before You Buy removes hesitation and lifts AOV. With one unified dashboard, brands streamline operations, reduce friction, strengthen loyalty, and grow repeat revenue. Post-purchase—perfected. Recustomer elevates every step after checkout. Predictive delivery dates boost conversions, real-time tracking keeps customers engaged, and automated returns, exchanges, and cancellations cut support costs. Try Before You Buy removes hesitation and lifts AOV. With one unified dashboard, brands streamline operations, reduce friction, strengthen loyalty, and grow repeat revenue. Post-purchase—perfected. more Predictive Delivery & Tracking Clear delivery dates with real-time updates Automated Returns & Exchanges One-click returns and automated workflow Automated Cancellation Instant order cancellation with zero manual steps Try Before You Buy $0 home trials that lift conversion with secure protection
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Returns, exchanges, store credit, tracking, labels & instant refunds that boost repurchases. Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases. Refundid is the all-in-one returns platform. Offer instant or standard refunds and exchanges, plus store credit. Automate labels, integrate with carriers, and access real-time analytics to cut return rates. Streamline operations, gain insights, and deliver a seamless customer experience that drives repurchases. more View all incoming returns made through Refundid Access reports that display your return data in real-time Approve or decline returns and restock them back to their original location Build out rules that match your stores returns policy
Recapture revenue and improve customer satisfaction with Reshop. Turn returns into revenue with Reshop. When customers use Reshop to start a return, they’ll have access to Reshop’s mobile app where they can track their returns and enjoy a personalized shopping experience. With Reshop, help your customers find something they love after a purchase doesn’t work out. Turn returns into revenue with Reshop. When customers use Reshop to start a return, they’ll have access to Reshop’s mobile app where they can track their returns and enjoy a personalized shopping experience. With Reshop, help your customers find something they love after a purchase doesn’t work out. more Drive repurchase and turn refunds into revenue Personalized post-return shopping helps your customers find something they love With return tracking in Reshop’s mobile app, shoppers know where their return is
RetJet is a platform that facilitates and automates the handling of returns, exchanges, complaints. RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management. RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management. more Intuitive Return Portal: easy-to-use portal for quick returns and shipment. Automated Return Workflows: save time with automated return processing. Customizable Return Policies: tailor policies to meet store-specific needs. Analytics & Insights: get insights to reduce returns and improve decisions. Package Identification: identify packages easily by shipment number.
Turn refunds into exchanges and store credit. Return portal built for European brands and carriers. Still running returns through your inbox and a spreadsheet? Returbo moves the whole flow into a branded portal on your store, built for high-volume brands in the Nordics and EU. Customers register returns, exchanges and claims themselves, labels from PostNord, DHL and more are generated and tracked until the item is back on your shelf. Offer an exchange or store credit before the refund is issued. EU 2023/2673 withdrawal form included. Start free and prove it on your own returns before you pay. Still running returns through your inbox and a spreadsheet? Returbo moves the whole flow into a branded portal on your store, built for high-volume brands in the Nordics and EU. Customers register returns, exchanges and claims themselves, labels from PostNord, DHL and more are generated and tracked until the item is back on your shelf. Offer an exchange or store credit before the refund is issued. EU 2023/2673 withdrawal form included. Start free and prove it on your own returns before you pay. more Replace return emails and spreadsheets with one branded return portal Let customers resolve returns, exchanges and claims themselves Shipping labels created and tracked automatically Require photos and comments on every claim before it reaches your team Offer an exchange or store credit before the refund is ever issued
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About Manual refunds Apps for Shopify
Manual refunds apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a manual refunds app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best manual refunds solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.