Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (90+ couriers), fully branded Delivery Tracking
Manual refunds Shopify Apps
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AI-Automated return & exchange solution for brands to save time and recapture revenue on returns. Manage your returns & exchanges in one place with Pango's platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Generate shiping label and offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with Pango's platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Generate shiping label and offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Self-service returns page and email notifications to increase satisfaction Smart return rules like returns window and non-returnable items to lower returns Automate quality assessment through AI powered evaluation of returned items Carrier and warehouse integration for quick&cheap package return and restocking Offer flexible refund & exchange options to recover lost revenue
Make returns and exchanges hassle-free to reduce costs, retain revenue, and drive customer loyalty. ParcelPanel Returns by Channelwill simplify the returns process to turn returns into exchanges upsell and store credits. The value and benefits include measurable returns of cost savings, improved returns and exchanges management efficiency, actionable returns insights, and driving customer loyalty. ParcelPanel Returns by Channelwill simplify the returns process to turn returns into exchanges upsell and store credits. The value and benefits include measurable returns of cost savings, improved returns and exchanges management efficiency, actionable returns insights, and driving customer loyalty. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
Automate courier selection, tracking, and returns to streamline eCommerce fulfilment. Integrate with Parcelmind to transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimization, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences—all in one innovative solution. Integrate with Parcelmind to transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimization, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences—all in one innovative solution. more Automate courier selection & print shipping labels in seconds. Offer branded mobile tracking & notifications for your customers Offers access to a wide range of worldwide carriers. Streamline returns & exchanges with ease. Useful insights & real-time performance reports.
Branded returns portal to retain & upsell revenue on your returns with exchanges & more. PostCo is an all-in-one automated returns centre for brands to retain and upsell revenue on returns. With our seamless exchange experience, customers can easily exchange for any items at any price across your entire product catalogue! Recapture lost revenue with bonus credit on exchanges to discourage refunds, instant exchange and various retention rules. Optimize the entire returns process with our unlimited workflows, automated label generation, end-to-end notifications and more. PostCo is an all-in-one automated returns centre for brands to retain and upsell revenue on returns. With our seamless exchange experience, customers can easily exchange for any items at any price across your entire product catalogue! Recapture lost revenue with bonus credit on exchanges to discourage refunds, instant exchange and various retention rules. Optimize the entire returns process with our unlimited workflows, automated label generation, end-to-end notifications and more. more Reduce refunds with bonus credit, instant exchange & more Earn extra revenue by allowing exchanges for higher-value items Automate shipping labels for domestic & international returns Unlimited policy rules & workflows to optimize your returns process Dive deeper into your returns through customer insights & analytics
Add shipping and revenue protection to your shop while supporting a cause! Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community. Protect has features to protect to both your shop and customers. We offer shipping protection with other protections to come. Our app increases your order value and has no negative impact on conversion rate. We handle the customer service claims. You never pay for this service but instead make money when we cover claims and reorders. Most importantly, you can support your favorite causes or help the planet and enjoy shared marketing and exposure through Protect's community. more Save time since we handle the customer service for claims. Customers enjoy peace of mind and various protections you choose to enable. Reorders show up as additional orders and refunds come out of our pocket. Allocate part of our proceeds to your favorite causes or to help the planet. Never pay anything. If claims cost more than fees collected, we pay, not you.
Protect+ Package Protection: Secure Shipping, Simplified Protect+ shields your customers' orders from loss, damage, or theft during transit. For a small premium at checkout, they can easily safeguard their purchases, knowing we'll handle any issues. If something goes wrong, we quickly replace the item directly from your store—no hassle, just a seamless solution. Give customer confidence and satisfaction while turning potential headaches into added value with Protect+. Protect+ shields your customers' orders from loss, damage, or theft during transit. For a small premium at checkout, they can easily safeguard their purchases, knowing we'll handle any issues. If something goes wrong, we quickly replace the item directly from your store—no hassle, just a seamless solution. Give customer confidence and satisfaction while turning potential headaches into added value with Protect+. more Checkout Extensibility - Have our widget in your cart or checkout, seamlessly. Quick Resolutions - Resolution times under one hour, typically. Performance Optimized - Tested and quality checked for order conversion & speed.
Manage RTOs, Returns and Exchanges effortlessly with QuickReturns. QuickReturns is the ultimate all-in-one returns & exchanges Solution, seamlessly handling all your returns and exchanges, RTOs, and refunds. Effortlessly manage return and exchange requests, inventory updates, and customize policies, refunds, and return fees. Generate automatic return labelss, set unlimited returns & exchanges reasons, and send notifications for returns and exchanges—all within a feature-rich return portal designed to simplify post-purchase operations. QuickReturns is the ultimate all-in-one returns & exchanges Solution, seamlessly handling all your returns and exchanges, RTOs, and refunds. Effortlessly manage return and exchange requests, inventory updates, and customize policies, refunds, and return fees. Generate automatic return labelss, set unlimited returns & exchanges reasons, and send notifications for returns and exchanges—all within a feature-rich return portal designed to simplify post-purchase operations. more Customizable branded return portal, Email Notifications Flexible Refund options that help to recover revenue RTOs management & Get actionable insights with return reasons Increase revenue with in-store return, promoted store credit and smart exchange Smart return rules for return windows and non-returnable items to lower returns
Elevate your shopper experience with premium support, returns, order tracking & package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. more Elevate your checkout experience with Redo return coverage. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. Let customers serve themselves with self-service chat workflows & order actions. Turn your order tracking emails into an upsell driving branded experience.
Providing your customers with a faster refund and returns experience Introducing Refundid, your trusted return solution. Simplify returns with instant refunds and exchanges (AU & US only), plus normal refunds, exchanges, and credits. No more waiting—offer swift resolutions and real-time analytics to reduce return rates. Refundid automates label generation and integrates with carriers for seamless operations. Gain insights, optimise operations, and elevate the customer experience with Refundid. Unlock seamless returns now. Introducing Refundid, your trusted return solution. Simplify returns with instant refunds and exchanges (AU & US only), plus normal refunds, exchanges, and credits. No more waiting—offer swift resolutions and real-time analytics to reduce return rates. Refundid automates label generation and integrates with carriers for seamless operations. Gain insights, optimise operations, and elevate the customer experience with Refundid. Unlock seamless returns now. more View all incoming returns made through Refundid Access reports that display your return data in real-time Approve or decline returns and restock them back to their original location Build out rules that match your stores returns policy
RetJet is a platform that facilitates and automates the handling of returns, exchanges, complaints. RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management. RetJet simplifies the return process for e-commerce merchants, helping build customer satisfaction and retention. With an intuitive return portal, RetJet makes it easy for customers to initiate returns, while merchants save time and reduce costs with automated workflows. Ideal for Shopify stores that want to streamline returns, improve user experience and build customer trust and loyalty, driving repeat purchases. No coding needed, just seamless returns management. more Intuitive Return Portal: easy-to-use portal for quick returns and shipment. Automated Return Workflows: save time with automated return processing. Customizable Return Policies: tailor policies to meet store-specific needs. Analytics & Insights: get insights to reduce returns and improve decisions. Package Identification: identify packages easily by shipment number.
Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items
Effortless Global Returns with 20+ Local Centers and a Custom Branded Portal Return Helper is an all-in-one return management solution built for global merchants. Designed to simplify and optimize your return operations, our platform connects with 20+ overseas warehouses across the U.S., Canada, Europe, Asia, and Australia — including Japan, Singapore, and Hong Kong. We integrate with 40+ international shipping partners, giving you the flexibility to offer local return addresses, reduce shipping costs, and improve customer satisfaction. Return Helper is an all-in-one return management solution built for global merchants. Designed to simplify and optimize your return operations, our platform connects with 20+ overseas warehouses across the U.S., Canada, Europe, Asia, and Australia — including Japan, Singapore, and Hong Kong. We integrate with 40+ international shipping partners, giving you the flexibility to offer local return addresses, reduce shipping costs, and improve customer satisfaction. more Customize your returns portal - logo, color, image, and return reasons. Set return windows, non-returnables, and auto-approval rules to automate return. Customers pay with Stripe; return labels from 40+ carriers are emailed instantly Customers get customizable, multi-language emails at every step. Items are unboxed within 24H at local hubs; status & photos update in dashboard.
Convert returns into revenue & exchange. Built for brands of all scale. Multilingual return portal. Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more Customer friendly return portal yet fully customisable Automatically send return label and create replacement orders on Shopify Refund to card or gift card along with other refund methods In-store returns, smart exchanges, promote store credit refunds and lot more Connect with 30+ apps or build your own integration using our webhooks and APIs
Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency. Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! more Automate returns for exchange, store credit, or refund with a branded portal Pre-paid labels and tracking for major carriers around the world Exchange for higher, same, and lower priced products Proprietary exchange product recommendations and exchange incentives Actionable analytics & ROI-based reporting
ReturnBear is the #1 end-to-end returns management solution for brands selling across borders. ReturnBear helps make cross-border returns easy. We enable an Amazon-like experience for all brands that let's you give your customers a local return experience while reducing your operating effort and logistics costs. Our comprehensive returns software AND fully managed reverse logistics services helps you turn returns into revenue. ReturnBear helps make cross-border returns easy. We enable an Amazon-like experience for all brands that let's you give your customers a local return experience while reducing your operating effort and logistics costs. Our comprehensive returns software AND fully managed reverse logistics services helps you turn returns into revenue. more Save 30-60% on return costs with local consolidation and return verification Easy drop-off and instant refunds to increase brand loyalty and retention Exchanges and store credit to keep revenue in your pocket Label and box free returns make your brand better for the environment.
Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Take control of your returns and exchanges The all-in-one return solution for your Shopify store. Designed to meet the needs of today's online retailers, Returnista provides a single, embedded platform, to manage all aspects of the return process, from providing a branded return portal to handling logistics and customer support. What to expect? Drive revenue through exchanges, lower your return rates with data insights, and elevate your customer experience with Returnista from day one. The all-in-one return solution for your Shopify store. Designed to meet the needs of today's online retailers, Returnista provides a single, embedded platform, to manage all aspects of the return process, from providing a branded return portal to handling logistics and customer support. What to expect? Drive revenue through exchanges, lower your return rates with data insights, and elevate your customer experience with Returnista from day one. more Promote exchanges over returns and retain more revenue Transform your returns flow into a data-driven process to reduce return rates Greater customer satisfaction with an on-brand, multilingual Returns Portal Reduce pressure on your support department with our proactive communication
Make your customers shopping experience easier with flexible returns and exchanges Discover ReturnRFX, the ultimate app designed to make your shopping experience smooth and hassle-free. Whether you need to return an item or exchange it for a different one, ReturnRFX has you covered. Discover ReturnRFX, the ultimate app designed to make your shopping experience smooth and hassle-free. Whether you need to return an item or exchange it for a different one, ReturnRFX has you covered. more Initiate returns with just a few clicks. No more lengthy processes or forms Easily swap sizes, colors, or products to get exactly what you need Hassle free Refund automatically to the source directly.
ReturnSage is your returns and exchanges AI copilot ReturnSage helps prevent and manage returns. We personalize your customers' returns process with instant return approval for low-risk customers while protecting from fraud. ReturnSage also provides in-depth analytics that allows merchants to take proactive measures to avoid returns in the future. Our solution minimizes revenue loss and boosts operational efficiency. ReturnSage helps prevent and manage returns. We personalize your customers' returns process with instant return approval for low-risk customers while protecting from fraud. ReturnSage also provides in-depth analytics that allows merchants to take proactive measures to avoid returns in the future. Our solution minimizes revenue loss and boosts operational efficiency. more Personalized Returns and Exchanges Protect your brand and customers from fraud Get deep analytics to root cause and take preventive actions.
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About Manual refunds Apps for Shopify
Manual refunds apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a manual refunds app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best manual refunds solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.