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Pango Delivery & Returns
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Why Choose Pango Delivery & Returns?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Starter
Self-service Return & Exchange portal, Return analytics, Store credit & gift cards, Managed return policy, Email Notifications, 100 returns/year
Get Started FreeGrowth
All from Starter plus:, Peer-to-peer resale, AI assessment & Item validation, 3 return rules, 1000 returns per year
Choose PlanScale
All from Growth plus:, White label portal, One-click refund & exchange, Customizable API, ERP & notification integration, 2000 returns per year
Choose PlanPremium
All from Scale plus:, Tailored Monthly Report, Fraud Prevention, Dedicated Account Manager, Full Automation of Workflows, 4000 returns per year
Choose PlanKey Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Customer Reviews
We've been using Pango since the very beginning and it has been a game changer for our store. Before Pango, we struggled to find a returns and exchanges solution that actually worked for us, other platforms just didn't cut it. Pango helped us automate our returns and exchanges in a way that finally made sense for our business. The team is incredibly helpful, always open to new requests and genuinely accommodating. It feels less like using a tool and more like working with a partner who actually cares about getting it right. If you're a small brand looking for a returns solution that works and a team that listens, this is it.
Fantastic app with a ton of value, and amazing team that goes above and beyond to solve anything and everything.
Excellent app with a fantastic team behind it. Their support is fast and responsive, and they consistently roll out new features.
Great app and especially a great team! They understand the ins and outs of modern e-commerce and will be a powerhouse to reckon with for years to come.
We’ve been working with Pango for quite a while now, and the experience has been truly outstanding. Lukasz, in particular, deserves a special mention. What I value the most is his attitude: always willing to help, always ready to do what we ask, and to do it fast and right. Every time we’ve had a problem, a doubt, or a special case, we’ve received support immediately. No excuses, no delays — just solutions. What makes this collaboration even better is that it hasn’t been one-way. We’ve also been able to give Pango a lot of real feedback from daily use, suggesting improvements and reporting edge cases, and they’ve actually listened and implemented changes. It really feels like a partnership, not just a client–provider relationship. Thanks to Pango, to Lukasz and Steve, our returns and exchanges process works much better, more smoothly, and with far less stress for both our team and our customers. If you’re looking for a tool with real human support behind it — fast, effective, and genuinely committed — Pango is an easy recommendation.
Frequently Asked Questions
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