Win‑Win Returns
Reduce Returns by letting your customers keep their items for a partial refund or store credit. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. more You Win: Decrease Returns. Keep more revenue. Save $ and time on return handling Customers Win: No hassle of returning. Keep items. Get a unique deal. Anti-abuse measures in place: Offers only shown after refund initiated.
About Win‑Win Returns
Reduce Returns by letting your customers keep their items for a partial refund or store credit. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. more You Win: Decrease Returns. Keep more revenue. Save $ and time on return handling Customers Win: No hassle of returning. Keep items. Get a unique deal. Anti-abuse measures in place: Offers only shown after refund initiated.
Key Features
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Win‑Win Returns?
Reduce Returns by letting your customers keep their items for a partial refund or store credit. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. Win-Win Returns is your first line of defence against returns! When your customer initiates a return, they see their Win-Win offer: "Keep your items and take $$$ back!" The customer gets a unique deal, and you retain revenue and avoid the hassle and costs of inbounding returned and used inventory (which is often not resellable). A better experience for you and the customer. Win-Win! And more revenue stays in your hands. Win-Win Returns pays for itself on the first stopped return. more You Win: Decrease Returns. Keep more revenue. Save $ and time on return handling Customers Win: No hassle of returning. Keep items. Get a unique deal. Anti-abuse measures in place: Offers only shown after refund initiated.
How much does Win‑Win Returns cost?
Win‑Win Returns offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Win‑Win Returns easy to set up?
Yes, Win‑Win Returns is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Our CS team was already doing a similar offer to our customers. Whenever a customer requests a return ,our team sends an email offering them an incentive to keep their items. The truth is whenever we get return items, 90% of the time we have to discard them because people return items in poor condition and usually without the packaging. Adding Win-Win to our stack has created a new option that customers are happy with and that reduces the returns headache for us. Highly recommend giving them a try. Was easy to set up too
I've only been using Win Win Return for a few days but we've already avoided 3 customer returns by offering them a 25% cashback deal. It also helps ease up our customer service load. Small sample size so far, but I predict this app will be very valuable for our business moving forward.
Really unique concept of offering an incentive for customers to keep their orders. We ship heavy items and return shipping/reshipping becomes very costly. Win-Win returns has significantly reduced our return rates and had a major impact on our bottom line. Would highly recommend if you are in a competitive niche or if your products are expensive to ship.
We were previously manually doing what this app now does automatically for us. When customers want to return an item, we offer them a portion of their money back to incentivize them to keep it. We've been doing this for years with solid results and it's been a blessing to be able to automate that. Very valuable especially as a Canadian business where shipping rates are absurd. As a bonus it also aligns with our green initiatives by lower unnecessary emissions from shipping items back and forth. Show more
Nothing else like this app particularly the cash-back offer feature. It automatically displays an offer to the customer when they request a return, and we are seeing a high uptake of these offers, but no increase in returns requested. This means we're saving revenue and it has also lightened our customer service load. Show more
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