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8returns ‑ Returns portal icon

8returns ‑ Returns portal

5.0(Reviews)

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience

About 8returns ‑ Returns portal

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience

Key Features

  • Advanced analytics capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Frequently Asked Questions

What is 8returns ‑ Returns portal?

All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience

How much does 8returns ‑ Returns portal cost?

8returns ‑ Returns portal offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is 8returns ‑ Returns portal easy to set up?

Yes, 8returns ‑ Returns portal is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Wir arbeiten seit Dezember letzten Jahres mit 8returns und sind ganz begeistert. Durch dieses Retourenportal können wir in den direkten Austausch mit unseren KundInnen bezüglich der Retouregründe. Was für uns natürlich total hilfreich ist, um zu verstehen, warum retourniert wird. Unsere KundInnen kommen sehr gut damit zurecht und wir konnten neben dem Umtausch auch das Shopguthaben etablieren. Außerdem hat sich Retourenquote spürbar reduziert. Worüber wir natürlich sehr froh sind. Wir können 8returns - Retourenportal jedem empfehlen.

April 2, 2025
5.0

Wir nutzen die 8returns App nun seit mehreren Monaten in unserem Shopify-Shop und sind rundum begeistert. Die Integration verlief reibungslos und das Onboarding war dank der intuitiven Benutzeroberfläche innerhalb kürzester Zeit abgeschlossen. Besonders hervorzuheben ist, wie stark sich unser Retourenprozess vereinfacht hat: Optimiertes Kundenerlebnis: Unsere Kundinnen können Retouren jetzt schnell und unkompliziert anmelden. Das benutzerfreundliche Portal reduziert den Aufwand sowohl für unsere Support-Mitarbeitenden als auch für unsere Käuferinnen. Effiziente Lagerlogistik: Durch die automatisierten Workflows behalten wir jederzeit den Überblick über eingehende Rücksendungen und deren Status. Das spart uns nicht nur viel Zeit, sondern verhindert auch potenzielle Fehler bei der Bearbeitung. Transparente Kommunikation: Dank Echtzeit-Updates werden sowohl unsere Kund*innen als auch unser Team stets über den aktuellen Stand informiert. Das verringert Rückfragen und sorgt für ein professionelles Auftreten. Insgesamt hat 8returns unser Retourenmanagement auf ein neues Level gebracht. Die App ist eine wertvolle Ergänzung zu unserem Shopify-Shop und liefert genau die Effizienzsteigerungen, die wir gesucht haben. Wir würden 8returns jedem empfehlen, der seinen Rückgabeprozess vereinfachen und die Kundenzufriedenheit steigern möchte! Show more

February 12, 2025
5.0

Wir nutzen 8returns für die Abwicklung unserer Retouren im neuen Shopify-Shop und sind absolut zufrieden. Die App läuft einwandfrei, und unser Feedback zu Verbesserungen wird ernst genommen und zeitnah umgesetzt. Besonders hervorzuheben ist das persönliche Onboarding – das Team war unglaublich geduldig und hat uns optimal unterstützt. Wer eine zuverlässige Lösung zur Retourenverwaltung in Shopify sucht, ist hier bestens aufgehoben. Absolut empfehlenswert! Show more

December 16, 2024
5.0

An outstanding returns portal that has completely streamlined our process! Setup was seamless and incredibly quick. The video call provided a detailed and professional walkthrough of all features, ensuring we could maximize its potential right from the start. The support team is exceptionally knowledgeable and approachable, making the onboarding experience smooth and enjoyable. This solution saves us significant time by eliminating the back-and-forth of manual email communication. Returns are now processed in a structured, transparent, and efficient manner, allowing us to focus on enhancing the customer experience. The portal also provides a clear overview of when returns are registered and enables us to track whether customers have shipped their packages within the designated timeframe. An additional highlight is the integrated store credit option, which not only simplifies refunds but also fosters stronger customer relationships. Many of our customers appreciate the convenience and flexibility of this service, making it a win-win for both sides. This tool is a must-have for any e-commerce business seeking to optimize workflows, enhance customer satisfaction, and save valuable time. Highly recommended – 5 stars! Show more

December 13, 2024
5.0

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December 12, 2024

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