Commerce AI converts your visitors to customers with smart, AI-powered product recommendations We help your visitors find the unique products they need on your e-commerce with just a conversation. Trained on your store's content on ChatGPT, you can even provide customer support, information, and buying experiences all from a single chatbot. We help your visitors find the unique products they need on your e-commerce with just a conversation. Trained on your store's content on ChatGPT, you can even provide customer support, information, and buying experiences all from a single chatbot. more Accuracy: AI recommendations through product cards Customer Engagement: Insightfully address user needs and problems Ease of Use: Quick Setup with just a few clicks Advanced analytics: Gather insights in Arena’s dashboard Automatically updates to keep the chatbot informed with the latest products
Chat Shopify Apps
Discover the best chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.
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Video-chat focused sales app that turns your website into a highly personalized sales channel. If you want to increase sales by personalized remote meetings with customers, you need a tailored solution that includes video conferencing, appointment scheduling, live chat and a CRM in a cohesive and smooth package. That's Consolto. Consolto is specifically designed for customer interactions and the entire experience happens within YOUR online store, surrounded by YOUR brand. Think Zoom+Calendly+Intercom in one tool, from YOUR website. If you want to increase sales by personalized remote meetings with customers, you need a tailored solution that includes video conferencing, appointment scheduling, live chat and a CRM in a cohesive and smooth package. That's Consolto. Consolto is specifically designed for customer interactions and the entire experience happens within YOUR online store, surrounded by YOUR brand. Think Zoom+Calendly+Intercom in one tool, from YOUR website. more Video/audio calls with you as easy as clicking a button. No downloads required. Live chat with your customers in real time and make them feel valued Take simple appointment requests when you're not available for an instant call
Increase conversions, boost sales, and eliminate support tickets with a fully customized AI chatbot Conversagent is more than just a chatbot — it's an AI-powered sales assistant and concierge. Built by a team with over a decade of experience in AI, LLM, and GPT development and research, your fully on-brand Conversagent bot can have 24/7 intelligent, human-like conversations, turning window shoppers into orders — even when your team is offline. Your bot continuously learns from your store, tailoring each support or sales conversation into what that specific shopper needs in that exact moment. Conversagent is more than just a chatbot — it's an AI-powered sales assistant and concierge. Built by a team with over a decade of experience in AI, LLM, and GPT development and research, your fully on-brand Conversagent bot can have 24/7 intelligent, human-like conversations, turning window shoppers into orders — even when your team is offline. Your bot continuously learns from your store, tailoring each support or sales conversation into what that specific shopper needs in that exact moment. more GPT Powered Conversations: Engage with natural, human-like dialogue 24/7 Get an AI sales and support bot launched in minutes — no coding required Fully customizable & on brand: easily align AI with your brand’s voice and tone Multi-Language AI Support: chat with shoppers in their preferred language Analytics & Insights: Actionable chat data to optimize sales & product strategy
WhatsApp button for chat support, WhatsApp order confirmation, COD confirmation, abandoned cart, API Single widget for multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat message for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery. Whatsapp business api for marketing & promotions, ready to use + custom template & whatsapp broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries Single widget for multiple features like WhatsApp support Chat, FAQs, Order Tracking, Contact Us by Chatix. Manual & automated WhatsApp chat message for abandoned checkout recovery, order confirmation, COD verification, order fulfilment & review request notification. Mobile app for manual abandoned whatsapp cart recovery. Whatsapp business api for marketing & promotions, ready to use + custom template & whatsapp broadcast campaign. Shared Inbox / chat panel to support & answer customer's queries more All in one widget button for WhatsApp Chat, FAQs, Order Tracking & Contact Us. WhatsApp automated messages for Abandoned Checkout Recovery. Now use own number. Order Confirmation, COD Order Verification, Fulfillment & Review Request WhatsApp chat button w/ multiple support agent, availability time + WhatsApp API WhatsApp Chat + abandoned cart recovery, verify COD orders, broadcasts & more.
Enable Whatsapp Chat and set up your Whatsapp marketing by enabling Abandoned Cart to increase sales Whats app chat & Abandoned app which will help you to communicate easily with your customer. And will help you convert more sales and more traffic. Benefits of Smart chat * Save time * Increase conversion rate and order value * A fast, attractive chat application * Unlimited Chat Support * Multiple support agents. So finally using Smart Chat app your sales will be increased. More high-class traffic will bring more free organic sales. This will lift your overall marketing costs. Whats app chat & Abandoned app which will help you to communicate easily with your customer. And will help you convert more sales and more traffic. Benefits of Smart chat * Save time * Increase conversion rate and order value * A fast, attractive chat application * Unlimited Chat Support * Multiple support agents. So finally using Smart Chat app your sales will be increased. More high-class traffic will bring more free organic sales. This will lift your overall marketing costs. more Individual customer support through Whatsapp Chat: provides 1 on 1 interaction. Affordable marketing through Aandoned cart, & order notification triggers. Quick sharing with smart chat will make your customer your promoters.
AI Chatbot to BOOST Sales & Conversions. Sell More Products Today Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. Debales Sales AI Chatbot Agent helps guide your shoppers from browsing to buying, offering personalized product recommendations and handling customer questions seamlessly. Set up in just 5 minutes and customize its look and voice to match your brand. Enhance the shopping experience, increase sales, and free up your team with automated support. more USA Based AI Servers and DATA SECURITY BOOST Sales using AI Chatbot =Increases CONVERSIONS & AVERAGE ORDER VALUE. INSTANT Customer AI Support: Resolves questions, reducing support tickets. Customizable EXPERT AI Chatbot : Matches your brand’s look Smart Branding: AI ensures every chat aligns with your brand’s voice.
Recreate the in-store experience online with AI-driven, dynamic Q&As that boost conversions. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. Dialog AI enhances the online shopping experience by delivering real-time, personalized answers directly on product pages. This helps reduce cart abandonment, boosts customer confidence, and increases conversions. Ideal for merchants looking to replicate in-store assistance, Dialog ensures your customers get the information they need, when they need it, improving overall satisfaction and sales. more Real-time Answers: Instant responses on product pages for better support. Dynamic FAQs: Auto-generated FAQs tailored to customer queries. Smart Recommendations: Suggests products based on customer behavior. Personalized Support: Online support that mimics in-store experiences. Interaction Insights: Gain insights from customer FAQ interactions.
Drive marketing, sales, support, and operations on WhatsApp with AI & recover lost sales. Easily engage with customers and grow your business with Dondy’s WhatsApp automations. Recover abandoned carts and send personalized revenue-driving messages, including marketing campaigns, reminders, review collection, and automated messages via WhatsApp. Use our WhatsApp chat widget and unlimited support agents for instant customer service. Leverage AI chatbots to improve support and grow sales. Integrate with Judge.me, Loox, Flow, and Klaviyo Email Marketing & SMS to maximize conversions. Easily engage with customers and grow your business with Dondy’s WhatsApp automations. Recover abandoned carts and send personalized revenue-driving messages, including marketing campaigns, reminders, review collection, and automated messages via WhatsApp. Use our WhatsApp chat widget and unlimited support agents for instant customer service. Leverage AI chatbots to improve support and grow sales. Integrate with Judge.me, Loox, Flow, and Klaviyo Email Marketing & SMS to maximize conversions. more Build custom WhatsApp automations flows based on events and specific conditions. Recover abandoned carts via WhatsApp automations or with just one click. Reach & engage a large audience through bulk messaging and marketing campaigns. Live WhatsApp AI chat API - Two-way conversation to continue marketing messages Responsive WhatsApp chat, button, icon widget that improves customer experience.
WhatsApp LiveChat Button app boosts customer engagement and conversions through support. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. Easy WhatsApp LiveChat enhances customer relationships by offering a direct line of communication with pre-filled messages, fostering ease of interaction. This facilitates higher satisfaction, loyalty, and sales through a responsive chat widget and icon. more Easily customize the chat button to fit your store's aesthetic. Simple installation and configuration without coding. Seamless chat widget across all devices. Personalize pre-filled messages for your customers.
Streamline support with order tracking and customer communication via a built-in email contact form. Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support. Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support. more Customizable widget with self-service to improve efficiency and issue resolution Real-time order tracking minimizes "Where's my order?" queries Easily submit forms with email notifications to ensure quick and efficient issue
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
ETP Phone Call Button lets customers call with one tap, enhancing engagement and driving sales. ETP Phone Call Button is ideal for merchants seeking direct customer interaction. It enables one-tap phone calling, simplifying communication and boosting sales. Perfect for businesses needing quick, personal connections, it makes it easy for customers to reach you, enhancing their experience and fostering loyalty. This app is a valuable tool for improving engagement and increasing service efficiency, driving business growth. ETP Phone Call Button is ideal for merchants seeking direct customer interaction. It enables one-tap phone calling, simplifying communication and boosting sales. Perfect for businesses needing quick, personal connections, it makes it easy for customers to reach you, enhancing their experience and fostering loyalty. This app is a valuable tool for improving engagement and increasing service efficiency, driving business growth. more One-tap phone calls for instant customer communication Boosts customer satisfaction and engagement Streamlines calling process for faster service
Boost your conversion rate with WhatsApp chat by displaying a button/icon on all store pages. Give your customers the facility to initiate an order on WhatsApp without any hesitation with the WhatsApp integration App. Display the ' Order on WhatsApp, icon/button on multiple pages such as products, collections, and carts. Add official multiple WhatsApp business contact numbers for chatting purposes and to enhance the order process. Display chat widget prompts on the homepage to facilitate a quick conversion process. Easy to negotiate with customers with a secure WhatsApp chat process. Give your customers the facility to initiate an order on WhatsApp without any hesitation with the WhatsApp integration App. Display the ' Order on WhatsApp, icon/button on multiple pages such as products, collections, and carts. Add official multiple WhatsApp business contact numbers for chatting purposes and to enhance the order process. Display chat widget prompts on the homepage to facilitate a quick conversion process. Easy to negotiate with customers with a secure WhatsApp chat process. more Order on Whatsapp button help to get more orders & enhance customer Display WhatsApp button/icon on specific home, product, collection, & cart page Add four whatsapp number with agent profile designation and availablity status Personalize whatsApp button/icon & compose prefilled messages for customers Customize the WhatsApp button/icon chat color, text, & style to match your brand
Turn interested visitors into qualified sales calls. Our results speak for themselves Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. This means you can accurately attribute your sales to our app! Most customers need more information before making a purchase. Offer to call or text them back and close the sale over the phone. Callback will alert you within 2 seconds of your customer’s request. Because faster you call, higher chances they buy. Our results speak for themselves Callback Request will show you exactly who requested a callback and whether or not they ended up buying after. This means you can accurately attribute your sales to our app! Most customers need more information before making a purchase. Offer to call or text them back and close the sale over the phone. Callback will alert you within 2 seconds of your customer’s request. Because faster you call, higher chances they buy. more Acquire new customers with 1 on 1 attention collecting phone numbers Customize your widget and button to make it look and feel like part of your site Our app will watch to see if customers make a purchase after your call back.
Chat Buttons : WhatsApp, Facebook Messenger, Telegram, Instagram, Phone, Email, Tiktok and more Ezy Chat is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Ezy Chat versatile live chat button. Ezy Chat is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Ezy Chat versatile live chat button. more Close sales via WhatsApp chat, Facebook Messenger, Phone Call , TikTok Customize chat widget's color, position, icons, and welcome messages. Display WhatsApp icon & chat buttons on mobile & desktop
Create a more immersive and engaging experience that drives loyalty and increases sales. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. more Provide customers with live video consultations Seamless integration to the storefront and Shopify admin Track history of streams
Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. more Enable Live chat widget and omnichannel box for social apps Instantly engage customers with live chat support feature All in one customer support dashboard. Manage all query with one platform Automate repetitive tasks & provide quick and seamless experience to customers Reporting and Analytics about the status of each and every conversation
NEW Interactive shopping - Share, Chat, and Shop together Live with your friends and family Friendzy offers a unique interactive shopping experience that lets your customers share a private invite link with their friends, then stream Live their shopping in your store, chat and shop alongside friends and family. You may also configure various Rewards, including Discount Codes, to be delivered on the fly to customers when they take action or to chat rooms when certain events occur. Friendzy offers a unique interactive shopping experience that lets your customers share a private invite link with their friends, then stream Live their shopping in your store, chat and shop alongside friends and family. You may also configure various Rewards, including Discount Codes, to be delivered on the fly to customers when they take action or to chat rooms when certain events occur. more Launch an interactive shopping experience and invite friends to join you, live. Switch shopping style between "tag along", "together" and "independently" Reward customers for bringing you more business with our Gamification feature
Streamline your customer experience with automation and AI Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! more All support channels in one place: email, chat, social, voice, and SMS Enable customers to self-serve support with FAQ and Order Management Full ticket resolutions in your brand’s tone of voice thanks to AI Agent Connect with 100+ ecommerce-specific app integrations for unified customer data Increased conversions with AI-powered product recommendations & chat campaigns
Achieve 24/7 sales automation & superior customer support with chatGPT-powered assistant Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. more Easy integration with product and order data for accurate & instant responses Train the AI assisstant with custom instructions and terms to match your needs Smoothly redirect chats to human upon request and manage them via live chat Fully customizable branding with options for logo, name, widget color, and more Real-time analytics dashboard to track performance and engagement
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.