Increase conversions by converting your store into Mobile App for Android. No Code required. Ready to use Sections for Home Screen Design. Fully customizable with many appearance settings. Increased Conversion and Retention with stunning Mobile App. Easy to customize in few minutes. Drag & drop blocks to adjust positions. Deliver effortless and amazing shopping experience with mobile apps. Send rich push notifications for increasing reach to maximize sales & store revenue. Ready to use Sections for Home Screen Design. Fully customizable with many appearance settings. Increased Conversion and Retention with stunning Mobile App. Easy to customize in few minutes. Drag & drop blocks to adjust positions. Deliver effortless and amazing shopping experience with mobile apps. Send rich push notifications for increasing reach to maximize sales & store revenue. more Create a Stunning App for your Store using simple blocks for your Landing Page Product Synchronization, Discount Coupon, Social Media Cost-Free and Unlimited Text and Image Push Notifications Currency Switcher, Google Analytics, Customization and Maintenance Support
Chat Shopify Apps
Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.
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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.
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Your trusted sales concierge designed to boost sales and LTV through your existing customers. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. more Sales Concierge - identify and nurture key customers. Unlimited Live Chat & Team Chat - quality customer support AI Agent ALF - resolve repetitive inquiries with AI and convert customers Team Messenger - communicate with your teammates anywhere in the world Marketing & Chatbots - unlimited chatbot messages, customizations and automation
AI agent for your store. It answers shoppers, places orders, and hands off to your team. Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation. Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation. more Instant answers: Replies to shoppers in their language from your site and docs Product search: Finds items by text or photo and adds them to the cart in chat Chat checkout: Create orders on your website, WhatsApp, Instagram, and Messenger After the sale: Tracks orders and drafts exchanges for a human to approve first Human handoff: Your team takes over in the Helpdesk and sees shopper orders
Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion. ChatBot.com is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot.com lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. ChatBot.com is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot.com lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need. more Integrate ChatBot.com with Shopify in a few simple clicks Use a customizable Shopify bot template Send custom greetings to website visitors Display personalized products recommendations in the chat Customize your Chat Widget to make it consistent with your store
Hire a 24/7 AI customer care specialist; save time & money; increase sales. Picture a proficient employee, available 24/7, who guides customers through your catalog with personalised recommendations, precisely answering questions about sizes, materials, or product details. This employee instantly responds to any query about your store and processes, such as shipping and returns, and quickly reassures customers about the status of their orders and shipments. No setup required: just click the "Install" button to elevate your shop to the future of eCommerce. Picture a proficient employee, available 24/7, who guides customers through your catalog with personalised recommendations, precisely answering questions about sizes, materials, or product details. This employee instantly responds to any query about your store and processes, such as shipping and returns, and quickly reassures customers about the status of their orders and shipments. No setup required: just click the "Install" button to elevate your shop to the future of eCommerce. more No setup required: the AI auto-trains on your store data upon installation Product recommendations for any request, such as 'I'm looking for a gift' Assists customers in tracking the status of their orders and shipments Fully customisable: craft a personality, pick popping colours, upload your icons Share your chatbot on Instagram, WhatsApp, and other platforms
Chat & sell directly on your store with the assistance of AI and automation. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more Unify all conversations, customers, orders, and product catalogues. Access complete customer context, order history, and activity details. Enable direct sales via everyday messaging apps, converting visitors into leads. Ensure timely, personalized customer service and increase productivity.
AI-driven chat for personalized customer service, with WhatsApp integration Revolutionize customer engagement across all shop sizes with our AI-driven chat app. It intelligently integrates with WhatsApp, offering personalized support before seamlessly transitioning to human chat if needed. This scalable solution enhances customer interactions by providing immediate, AI-powered responses that accurately reflect your brand’s voice, followed by direct human connection on demand. It boosts satisfaction, and loyalty by ensuring every customer feels uniquely valued. Revolutionize customer engagement across all shop sizes with our AI-driven chat app. It intelligently integrates with WhatsApp, offering personalized support before seamlessly transitioning to human chat if needed. This scalable solution enhances customer interactions by providing immediate, AI-powered responses that accurately reflect your brand’s voice, followed by direct human connection on demand. It boosts satisfaction, and loyalty by ensuring every customer feels uniquely valued. more AI-driven chat enhances customer engagement with data from your shop Seamless transition from AI to WhatsApp human chat on demand Full customization options match your brand’s tone and style Scalable for any shop size, from small boutiques to large retailers Real-time analytics dashboard to monitor customer satisfaction metrics
Make your communication easy, enjoyable, and safe with Chat Nest: Stay In Touch Elevate your customer engagement with our app! Effortlessly redirect users to WhatsApp with a predefined message, making communication seamless and efficient. Enhance customer support, streamline inquiries, and drive sales with personalized interactions. Easy to install, customizable, and designed to elevate your e-commerce experience. Try it today! Elevate your customer engagement with our app! Effortlessly redirect users to WhatsApp with a predefined message, making communication seamless and efficient. Enhance customer support, streamline inquiries, and drive sales with personalized interactions. Easy to install, customizable, and designed to elevate your e-commerce experience. Try it today! more Seamless integration with ChatNest Quick message redirection Easy-to-use interface
Chat Buttons : WhatsApp, Facebook Messenger, Telegram, Instagram, Phone, Email, Tiktok and more Chatpop is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Chatpop versatile live chat button. Chatpop is your all-in-one solution for customer communication, allowing them to chat with you via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more. Enhance accessibility with phone buttons, Call Now options, and click-to-call widgets.Increase sales conversions, generate leads, and improve client support with Chatpop versatile live chat button. more Close sales via WhatsApp chat, Facebook Messenger, Phone Call , TikTok Customize chat widget's color, position, icons, and welcome messages. Display WhatsApp icon & chat buttons on mobile & desktop
Help web visitors reach checkout faster with real time support and product recommendations. Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more Live Chat with your customers from one app; desktop or mobile Answer messages sent through Facebook, Instagram, or email Use chatbots to do routine work for you and save your time! See who's on your website, where they are from, and what they have in their cart Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Chatsmart is an easy chat button and buy button with automated product information. Providing an easy chat system for customers is now required. With Chatsmart, you can provide a chat button with advanced parameters (gradient colors, a button with dynamic product information, etc.), without forgetting to include the standard button on other pages. You can also move the button up, freeing up space at the bottom, to avoid securing other sticky buttons. Providing an easy chat system for customers is now required. With Chatsmart, you can provide a chat button with advanced parameters (gradient colors, a button with dynamic product information, etc.), without forgetting to include the standard button on other pages. You can also move the button up, freeing up space at the bottom, to avoid securing other sticky buttons. more button with product information included Customized color merged with your theme design Customized pre-message to identify which product the customer is viewing.
Setup in minutes, your AI-first Store Concierge that address customer needs and boosts sales. CHATTERgo is a transformative AI-first conversational solution that enhances shopping experiences while empowering merchants with complete control over AI behavior. Unlike traditional chatbots, CHATTERgo combines AI reasoning with merchant-controlled tools, enabling immediate value for product recommendations, policy answers, and order tracking - all while letting you manage AI responses and performance. CHATTERgo is a transformative AI-first conversational solution that enhances shopping experiences while empowering merchants with complete control over AI behavior. Unlike traditional chatbots, CHATTERgo combines AI reasoning with merchant-controlled tools, enabling immediate value for product recommendations, policy answers, and order tracking - all while letting you manage AI responses and performance. more AI Consultant - Handles customer queries with merchant-controlled response guide Contextual Search - Delivers precise product and knowledge base results Merchant Control - Manage AI behavior, response styles, and knowledge base Performance Dashboard - Track conversations, sentiment analysis and sale metrics Seamless Integration - Connect with your systems, CRM, and helpdesk
Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy! Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. Elevate Your Customer Experience with AI-Driven Chat Support In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance. Chattly is more than just a chat tool – it’s a smarter way to support your customers. more Instant AI-Generated responses: Chattly will answer all your customers questions Product recommendations: Chattly will suggest other products to your clients Customize your Chat window: Change the color, avatar or use premium themes Change tone of voice: Choose from: Professional, Friendly and Funny Add your own FAQ: You can add your own customized FAQ
Shoppers have questions? AI chatbot & livechat have answers. Need sales support? AI Agent's got it. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from an all-in-one AI helpdesk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent Helpdesk & checkout chat: Answer from FAQ page to checkout in any language Sales automation: Send proactive targeted messages based on visitor behavior Helpdesk: Create a help center to empower customers to find answers on their own Mobile app: Keep track with all inbox from your devices anywhere, anytime
Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp. Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place more Access Shopify cart, orders, coupons data & more through live chat support inbox AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7 Mobile apps for iOS & Android to live chat and provide customer support anywhere Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email Canned responses saved replies & FAQ for better live chat customer support
Deliver instant support and personalised assistance with our Live Chat app. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. more User-friendly interface for seamless communication. Customise chat widget message/position/theme color for a branded experience. Add support staff/operator for managing the customer concerns. A separate staff/operator panel to manage all the live chats efficiently Effortlessly access the entire chat history of different customers via one tab.
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button. Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button. more Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok Let visitors reach you via their preferred chat apps including SMS & call button Customize chat widget's font, color, position, icons, & preset welcome messages Track & analyze customer interactions with your chat button via Google Analytics Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Send automation, marketing, abandoned cart recovery, order, COD & review messages via WhatsApp API Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending order notifications and Shipping confirmation increase trust. Verify COD orders before fulfilling the order. Collect Reviews from apps like Loox, Judge.me, Google reviews etc. Send marketing messages for sales with the highest open rate via WhatsApp API. Send abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending order notifications and Shipping confirmation increase trust. Verify COD orders before fulfilling the order. Collect Reviews from apps like Loox, Judge.me, Google reviews etc. more Send automation, marketing & abandoned cart recovery via WhatsApp API WhatsApp button for chat and share with ability to customise and one click setup Connect your existing WhatsApp business app number Collect reviews from your Loox / Google / Judge.me / Trust reviews Automated WhatsApp automation order confirmation, shipping and COD verification
Commerce AI converts your visitors to customers with smart, AI-powered product recommendations We help your visitors find the unique products they need on your e-commerce with just a conversation. Trained on your store's content on ChatGPT, you can even provide customer support, information, and buying experiences all from a single chatbot. We help your visitors find the unique products they need on your e-commerce with just a conversation. Trained on your store's content on ChatGPT, you can even provide customer support, information, and buying experiences all from a single chatbot. more Accuracy: AI recommendations through product cards Customer Engagement: Insightfully address user needs and problems Ease of Use: Quick Setup with just a few clicks Advanced analytics: Gather insights in Arena’s dashboard Automatically updates to keep the chatbot informed with the latest products
Video-chat focused sales app that turns your website into a highly personalized sales channel. If you want to increase sales by personalized remote meetings with customers, you need a tailored solution that includes video conferencing, appointment scheduling, live chat and a CRM in a cohesive and smooth package. That's Consolto. Consolto is specifically designed for customer interactions and the entire experience happens within YOUR online store, surrounded by YOUR brand. Think Zoom+Calendly+Intercom in one tool, from YOUR website. If you want to increase sales by personalized remote meetings with customers, you need a tailored solution that includes video conferencing, appointment scheduling, live chat and a CRM in a cohesive and smooth package. That's Consolto. Consolto is specifically designed for customer interactions and the entire experience happens within YOUR online store, surrounded by YOUR brand. Think Zoom+Calendly+Intercom in one tool, from YOUR website. more Video/audio calls with you as easy as clicking a button. No downloads required. Live chat with your customers in real time and make them feel valued Take simple appointment requests when you're not available for an instant call
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.