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Chat Shopify Apps

Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2025.

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We've analyzed thousands of chat apps to identify the top performers based on ratings and install counts.

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Achieve 24/7 sales automation & superior customer support with chatGPT-powered assistant Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. Transform your online store into a sales powerhouse with our AI-powered assistant. Utilizing the latest GPT-4o model, our ChatGPT assistant integrates seamlessly with Shopify, providing real-time access to product and order data. Enhance customer engagement and drive sales with our intuitive website widget and live chat, designed to deliver instant, accurate responses. Centralize your customer interactions in one inbox and watch your chat-to-order conversions soar. more Easy integration with product and order data for accurate & instant responses Train the AI assisstant with custom instructions and terms to match your needs Smoothly redirect chats to human upon request and manage them via live chat Fully customizable branding with options for logo, name, widget color, and more Real-time analytics dashboard to track performance and engagement

5.0(Reviews)

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information

4.9(Reviews)

AI shopping assistant that sells more and engages shoppers. Proactively advises, sells, & supports. More than a chatbot, iAdvize is a proactive AI shopping assistant designed to convert. It understands product logic, adapts to catalog structure, and triggers personalized product redommendations across PDPs, PLPs, and search. Built for brands managing hundreds or thousands of SKUs, iAdvize supports smart discovery, dynamic guidance, and cart actions—all in flow. Replace static support tools with selling automation that scales with your catalog. More than a chatbot, iAdvize is a proactive AI shopping assistant designed to convert. It understands product logic, adapts to catalog structure, and triggers personalized product redommendations across PDPs, PLPs, and search. Built for brands managing hundreds or thousands of SKUs, iAdvize supports smart discovery, dynamic guidance, and cart actions—all in flow. Replace static support tools with selling automation that scales with your catalog. more Shopping Advisor: Help visitors find what they need—even if they’re unsure. Product expert: Answer the questions on PDPs and PLPs that make or break a sale. Support Assistant: Remove friction & handle pre-/post-sales questions instantly. Sales-Driven UX: UX with built-in add-to-cart, cross-sell, & conversion prompts. Brand-Aligned AI: adapts to your tone of voice for conversations at scale.

5.0(Reviews)

Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.

5.0(Reviews)

Improve "Add to Cart" numbers by using personalization for visitors coming from Meta & Google Ads IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. more Actionable AI recommendations for ad optimization on Meta Ads Visually compare different ad metrics Use dynamic plugins to improve your page speed

0.0(Reviews)

Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website

4.9(Reviews)

Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page

0.0(Reviews)

AI-powered LiveChat to boost sales, support customers, and offer shopping advice to website visitors With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.

4.8(Reviews)

MagBot streamline eCommerce operations by automating tasks, providing AI assistance, & driving sales MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. more Automates responses to customer queries for real-time support. Streamlines customer support by allowing customers to raise, track, and resolve Helps customers track, or inquire about their orders. Recommends products based on customer preferences and browsing behavior. Allows merchants to define responses and logic for tailored interactions.

5.0(Reviews)

ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI chatbot also requests users to take a quiz generated realtime on Live Chat

4.9(Reviews)

Add callback option to your store and reach out to your customers Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop more Call back your customers faster than your competitors thus sell faster. Easily get in touch with your prospective client in a suitable time. Mega Callback will allow to set your availability time and working days.

5.0(Reviews)

Experience the difference in engagement and sales with this powerful WhatsApp Chat Button. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. more Floating WhatsApp Chat Buttons: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand

0.0(Reviews)

WhatsApp Chat Button app is designed to help customer engagement and increase conversions by support Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. more You can customize the look and feel of the chat button to match your store. The app is easy to install and configure, with no coding required. Responsive chat widget that works seamlessly on all devices. You can set custom prefilled messages for your customers.

4.8(Reviews)

24/7 AI chat agents for personalized shopping advice, augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. more 24/7 personalized customer responses via AI. Seamless website and social media integration. Tailored shopping recommendations.

0.0(Reviews)

Nowutalk AI voice sales agent helps e-commerce businesses sell more, faster, and smarter. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. more Voice-enabled AI that converses naturally with customers like a real salesperson Handles customer objections and guides them through the purchase journey Builds comprehensive customer profiles from natural conversations Recommends specific marketing actions based on customer interaction data One-click installation with automatic product catalog learning

0.0(Reviews)

Engage with customers everywhere: Facebook Messenger, WhatsApp, & 20+ chat channels & Contact Form. With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more Build your customer support with WhatsApp chat, Facebook and Instagram... All-in-one chat button lets customers chat with you via their preferred chat app Customize chat widget's style, device & page target, and preset welcome messages Analyze the effectiveness of chat channels: Messenger, Whatsapps & contact form Messenger and WhatsApp's welcome message box helps increase customer engagement

4.9(Reviews)

Supercharge your e-commerce business with our all-in-one SMS Marketing and Messaging App. Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! more Multi-Channel Excellence:SMS,MMS,Facebook - Reach customers, amplify your brand. Segmented SMS Campaigns:Targeted & personalized messages with SMS Templates. Conversational SMS:Enables real-time customer engagement,building brand loyalty. SMS Automation: Saves time and ensures timely interactions with customers. Unified Inbox: Manage multi-channel messages in one place & respond promptly.

0.0(Reviews)

Ochatbot & Generative AI Web Interface increases revenue, lifts AOV, and decreases support tickets. Ochatbot and Ometrics Intelligent Website AI Interface embeds AI into your site pages to increase engagement. It is powered by Ometrics Generative AI and scripted NLP built for eCommerce and customer support. Simply install the app, and Ochatbot’s AI trains itself to know all about your products, services, blogs, and policies - all within minutes. Includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! Ochatbot and Ometrics Intelligent Website AI Interface embeds AI into your site pages to increase engagement. It is powered by Ometrics Generative AI and scripted NLP built for eCommerce and customer support. Simply install the app, and Ochatbot’s AI trains itself to know all about your products, services, blogs, and policies - all within minutes. Includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! more Shoppers engage in webpages with Intelligent Website AI Interface and a Chatbot Engage your shoppers at the right time in their shopping journey Generative AI trained on your Shopify store, website, and other data Product recommendations, Add-to-Cart, and Abandoned Cart increase revenues Order status tracking and answers to customer questions reduce support tickets

5.0(Reviews)

Oct8ne - Live chat, Chatbot and Visual Messaging with Catalog Integration Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI chatbot to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram

5.0(Reviews)

AI sales assistant inbox for increasing livechat conversions by recommendations Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. more GPT powered chatbot for your homepage and product pages Easy plug and play setup; zero coding required Mobile-friendly user surface Zero effect on page load speed by using lazy loading

5.0(Reviews)

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About Chat Apps for Shopify

Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.