Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more Converting general inquiries into sales with AI-powered insights. For "Where is my order" can be helpful in checking and responding accurately. Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU. Train AI with shop policies, PDF/TXT files and correction for customized support Real-time awareness of store product listing and delisting information
Chat Shopify Apps
Discover the best chat apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
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View Best Chat AppsThe AI shopping assistant that's more than just a chatbot. Turn browsers into buyers with gen AI. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. Advize's AI shopping assistant improves the eCommerce sales funnel by providing the information shoppers need to make a purchase, regardless of traffic source. Proactively make new product recommendations, answer complex buyer questions, and provide personalized assistance to every shopper at scale. Our AI shopping assistant provides customized 24/7 shopper assistance to your customers and easily integrate with your Shopify store. more Combat cart abandonment: Gen AI provides shoppers assistance to complete a sale Proactively answer shopper questions: Deflect low value CX interactions Product feed integration: Automatically recommend products based on inventory Smart AI: shopping assistant adapts to your brand voice, so it's always on-brand Improve online search: customized product discovery for every shopper
Improve "Add to Cart" numbers by using personalization for visitors coming from Meta & Google Ads IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. You can respond to all queries from a central dashboard IntelliAssist improves sales by enhancing customer engagement and personalization for visitors coming from Meta & Google Ads. It provides AI recommendation for ad optimization and improve CTR on ads. Intelliassist provides smart dynamic plugins like - popup, chatbot, CDP and announcement bar which are controlled by AI to personalize product pages for the brands. These plugins are loaded as required which improves the page loading speed. You can respond to all queries from a central dashboard more Actionable AI recommendations for ad optimization on Meta Ads In built CRM which uses AI to provide smart segmentation of customer data. You can respond to all queries from a central dashboard
Meet Your Best Sales Rep: An AI Assistant That Increases Conversion and Delivers Excellent Support. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. Juphy AI supports your Shopify store visitors from hello to checkout. It expertly handles inquiries, informs shoppers about products, and simplifies purchasing with personalized recommendations. Juphy enhances search and discovery, helping customers find what they need faster. It also delivers excellent service for FAQs like sizing, shipping, and returns. By converting visitors into customers, Juphy boosts satisfaction with 24/7 support on your website. more One-click Setup with Shopify. No Technical Skills Required Automatically syncs with your Shopify product catalog and FAQs Ensures that your Shopify store is always responsive Customizable Branding Options to Reflect Your Identity Test your chatbot as often as possible before publishing it on your website
Enhance your store with whatsapp button on product page and improving customer satisfaction Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. Welcome to Kokfy Whatsapp Button, an app designed to enhance customer engagement for your online store. By adding a simple WhatsApp button to your product pages, this app allows your customers to easily reach out with questions, leading to more informed purchasing decisions and increased sales. more Easily connect with your customers through WhatsApp directly from your page Tailor the appearance of the WhatsApp button to match your store's branding Builds Trust having a visible and accessible contact option on your product page
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.
MagBot streamline eCommerce operations by automating tasks, providing AI assistance, & driving sales MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. MagBot is an advanced AI chatbot tailored for e-commerce store, offering intelligent customer support and interaction capabilities. It streamlines customer service by automating responses to common queries, providing product recommendations, and assisting with order-related questions in real-time. more Automates responses to customer queries for real-time support. Streamlines customer support by allowing customers to raise, track, and resolve Helps customers track, or inquire about their orders. Recommends products based on customer preferences and browsing behavior. Allows merchants to define responses and logic for tailored interactions.
ChatGPT powered AI chatbot for AI LiveChat, Quiz, Recommendation Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. Manifest AI adds a ChatGPT AI chat to your store that answers customer queries, organises a quiz, recommend products, reduce cart drop offs It talks to the user in a human-like tone and provides highly personalised product recommendations, leading to increased orders and revenue, adding chat with us functionality on your website. There are multiple use-cases of Manifest- handling buyer objections, reducing refunds, increasing revenue, increasing AOV, product recommendation. more ChatGPT powered AI chatbot to increase sales, AOV and reduces support ticket Enable AI chat bot that provides 24x7 human-like customer support via live chat LiveChat - It enables bet product recommendation, nudges user to purchase Chat with us: AI replies on Live chat in all the languages of the world. AI chatbot also requests users to take a quiz generated realtime on Live Chat
Add callback option to your store and reach out to your customers Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust. With Mega Callback you will be able to create a new business process – sales tunnel that will add confidence in your label which makes it more valuable. This will definitely mean more orders and thus revenue for your shop more Call back your customers faster than your competitors thus sell faster. Easily get in touch with your prospective client in a suitable time. Mega Callback will allow to set your availability time and working days.
Experience the difference in engagement and sales with this powerful WhatsApp Chat Button. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. Mega WhatsApp Button is the ultimate tool to connect with your customers directly through WhatsApp. Easily add a customizable floating chat button to your Shopify store. Choose your avatar, craft a compelling call-to-action, and even add a notification badge to entice clicks. Control the look and feel of the button to match your store's branding seamlessly. Start conversations, answer questions, and drive sales – all through WhatsApp. more Floating WhatsApp Chat Buttons: provide instant customer support Custom Avatars: Change the generic icon for your brand's logo or a friendly face Prefilled Messages: Start the conversation with a helpful message (Chat with Us) Eye-Catching Notifications: Drive clicks with customizable numbered red badges Customize Button Style: flexible sizing & placement, match colors to your brand
AI Shopping Assistant - Personalized Recommendations, Smart Search, and Interactive Chat Transform your online shopping experience into a personalized and effortless journey. MOD AI Shopping Assistant for Shopify revolutionizes the way customers find and purchase clothing. It combines cutting-edge technology with an intuitive interface, offering a magical shopping experience that's both engaging and efficient. Transform your online shopping experience into a personalized and effortless journey. MOD AI Shopping Assistant for Shopify revolutionizes the way customers find and purchase clothing. It combines cutting-edge technology with an intuitive interface, offering a magical shopping experience that's both engaging and efficient. more Smart Search: Just describe it, and our AI finds the matching products available Interactive AI Chat: Chat to search for items, add details, and give feedback Personalized Recommendations: AI-curated suggestions matching the user’s style
WhatsApp Chat Button app is designed to help customer engagement and increase conversions by support Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. Musbu WhatsApp Chat is a great way to improve customer relationships. By providing a direct line of communication with custom prefilled WhatsApp messages, you can make it even easier for customers to reach out to you. This can lead to higher customer satisfaction and loyalty, as well as increased sales. With its responsive WhatsApp icon, button, and chat widget, the app offers a convenient and direct way for customers to contact you. more You can customize the look and feel of the chat button to match your store. The app is easy to install and configure, with no coding required. Responsive chat widget that works seamlessly on all devices. You can set custom prefilled messages for your customers.
24/7 AI chat agents for personalized shopping advice, augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. Nara's AI chat agents integrate with your website and social media, offering real-time, personalized shopping advice to customers 24/7. Adapt the technology to fit your business needs without requiring constant oversight. The result: enhanced customer satisfaction and engagement while freeing up your time to focus on growing your business. No need for continuous staffing or complex setup; Nara handles it all, making it an efficient solution for augmenting your sales capacity. more 24/7 personalized customer responses via AI. Seamless website and social media integration. Tailored shopping recommendations.
Nowutalk AI voice sales agent helps e-commerce businesses sell more, faster, and smarter. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. Nowutalk AI is a human-like voice sales agent that engages customers naturally, builds relationships, and drives conversions. Unlike basic chatbots, it adapts with contextual awareness, delivering personalized recommendations and overcoming objections. Powered by Brain, Memory, Intelligence, Analytics, and Predictive Marketing, it gathers customer insights, forecasts trends, and optimizes marketing—helping you sell more while creating a seamless, intuitive shopping experience. more Voice-enabled AI that converses naturally with customers like a real salesperson Handles customer objections and guides them through the purchase journey Builds comprehensive customer profiles from natural conversations Recommends specific marketing actions based on customer interaction data One-click installation with automatic product catalog learning
Engage with customers everywhere: Facebook Messenger, WhatsApp, & 20+ chat channels & Contact Form. With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more Build your customer support with WhatsApp chat, Facebook and Instagram... All-in-one chat button lets customers chat with you via their preferred chat app Customize chat widget's style, device & page target, and preset welcome messages Analyze the effectiveness of chat channels: Messenger, Whatsapps & contact form Messenger and WhatsApp's welcome message box helps increase customer engagement
Supercharge your e-commerce business with our all-in-one SMS Marketing and Messaging App. Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! Elevate your marketing efforts across various channels via SMS,MMS, Facebook messenger and take your customer engagement to new heights. Our E-commerce Marketing Hub seamlessly manage multiple channels in one place, offering targeted SMS campaigns, automations, 1:1 conversational SMS, unified Inbox, personalised SMS Templates and more.Drive conversions, build brand loyalty, and stay ahead in the competition.Try our app today and unlock the true potential of unified multichannel marketing! more Multi-Channel Excellence:SMS,MMS,Facebook - Reach customers, amplify your brand. Segmented SMS Campaigns:Targeted & personalized messages with SMS Templates. Conversational SMS:Enables real-time customer engagement,building brand loyalty. SMS Automation: Saves time and ensures timely interactions with customers. Unified Inbox: Manage multi-channel messages in one place & respond promptly.
Ochatbot Generative AI increases revenue, lifts AOV, and decreases support tickets. Ochatbot is powered by Ometrics Generative AI with scripted NLP built for eCommerce and customer support. Ometrics AI is similar to ChatGPT but keeps your data private. Simply install the app and Ochatbot’s AI scans your store and trains itself to know all about your products, services, and policies - all within minutes. Ochatbot also includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! Ochatbot is powered by Ometrics Generative AI with scripted NLP built for eCommerce and customer support. Ometrics AI is similar to ChatGPT but keeps your data private. Simply install the app and Ochatbot’s AI scans your store and trains itself to know all about your products, services, and policies - all within minutes. Ochatbot also includes revenue-boosting eCommerce features such as Add-to-Cart, Abandoned Cart, Upsell / Cross-sell, Order Status, and more. Try it now! more Engage your shoppers at the right time in their shopping journey Generative AI trained on your Shopify store, website and other data Product recommendations, Add-to-Cart, and Abandoned Cart increase revenues Order status tracking and answers to customer questions reduce support tickets Guaranteed fully managed Pro and Enterprise plans with dedicated Gen AI engineer
Oct8ne - Live chat, Chatbot and Visual Messaging with Catalog Integration Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI chatbot to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram
AI sales assistant inbox for increasing livechat conversions by recommendations Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. Octosell AI (Previously Skinny AI) offers a unique AI-powered chatbot (live chat) for personalised skincare and wellness advice. Its easy in terms of integration and helps reduce customer drop-offs. This app solves the problem of product selection uncertainty among shoppers. It will help in sales by recommending products based on individual needs at the same time engaging users. more GPT powered chatbot for your homepage and product pages Easy plug and play setup; zero coding required Mobile-friendly user surface Zero effect on page load speed by using lazy loading
"All-In-One App to Drive Customer Engagement and Sales: Chatbot, SMS, Loyalty, Rewards & Referrals" "oodles - All-In-One app for Shopify merchants offers unique features to supercharge engagement and drive sales. Chatbot for efficient customer support, robust loyalty for repeat purchases, a referral to expand the customer base, and seamless SMS Marketing for direct communication. The app transforms the way merchants interact with customers, empowering businesses to retain customers, amplify engagement, generate more sales and revenue, streamline communication, and automation." "oodles - All-In-One app for Shopify merchants offers unique features to supercharge engagement and drive sales. Chatbot for efficient customer support, robust loyalty for repeat purchases, a referral to expand the customer base, and seamless SMS Marketing for direct communication. The app transforms the way merchants interact with customers, empowering businesses to retain customers, amplify engagement, generate more sales and revenue, streamline communication, and automation." more Track orders, upsell products. Handle customer complaints & resolutions promptly "Drive sales, reduce cart abandonment, retain customers with SMS marketing." "Unlock sales, reward loyalty, referrals & retain, customers! Drive revenue!" Multi-channel customer support (FB, Instagram, and WhatsApp Messenger) Advanced analytics and reporting for decision making and business growth.
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.