Fully custom AI chatbot assistant to boost conversions, drive profit, and eliminate support tickets Conversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline. With Conversagent, your store never sleeps and your chat bot never stops selling. Conversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline. With Conversagent, your store never sleeps and your chat bot never stops selling. more 24/7 AI chatbot that answers questions, supports customers and boosts sales Launch your AI sales & support chatbot in minutes ... no coding needed Fully customizable & on brand: easily align AI with your brand’s voice and tone Multi-Language AI Support: chat with shoppers in their preferred language Analytics & Insights: Actionable chat data to optimize sales & product strategy
Chat Shopify Apps
Enhance your Shopify store with the best Chat apps. Get insights on features, pricing, and user reviews for 2026.
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For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. more Answer customers' questions instantly using AI trained on your store's own data. In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs. One Assistant across chat, WhatsApp, Instagram, Messenger and email. Let AI handle first-line support; escalate complex issues to your team's inbox. Support your global customers by chatting in multiple languages automatically.
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
WhatsApp button for chat support, order confirmation, verify COD, abandoned cart, API Integration Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery. Official WhatsApp automation with WhatsApp marketing API, promotions, custom templates, broadcast campaign, shared inbox and realtime chat support. "WhatsApp" is a trademark of Meta, Inc more All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us. WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number. Order Confirmation, COD Verification, Fulfillment & Review Request Alerts. Chat button with multiple agent, online hours, WhatsApp business API integration WhatsApp Marketing, Abandoned Cart Recovery, COD Verify & Broadcast Campaigns
Smart sale chatbot with instant order tracking. Boost sales with automated customer support. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. CWILL AI Chat is a smart Shopify live chat app that never sleeps. Boost customer satisfaction with instant responses and real-time Shopify inbox management. Handle FAQs about products, shipping, and store policies automatically with AI-powered Shopify AI sales agent. Deep Shopify integration gives instant access to order tracking and inventory. Stop losing customers to slow replies—CWILL AI Chat is your perfect Shopify support chat assistant that drives sales 24/7. more Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries Smart AI Customer Chat provides instant answers for products & orders Boost Sales with AI - Smart product suggestions help customers find what they ne Integrated with CWILL Returns: shoppers track & submit returns right in chat Integrated with CWILL Product Review: show ratings & collect reviews in chat
Turn store visitors into buyers with an AI shopping agent, WhatsApp order updates and photo reviews. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. Dejor gives your store an AI shopping agent that learns your products, policies and FAQs, then answers shoppers in real time. It recommends and compares products, helps pick the right variant and adds items to the cart. After checkout, customers get WhatsApp order confirmations, shipping updates and broadcasts. Collect photo reviews with star ratings on product pages. When a chat needs a person, your team takes over in one inbox with the full conversation, so nothing gets repeated. more AI shopping chatbot that recommends products, compares options, and adds to cart WhatsApp order notifications and shipping updates via WhatsApp Business API WhatsApp abandoned cart recovery and broadcast campaigns Photo product reviews with star ratings on your product pages One inbox for AI chatbot and your team, with human handoff and order context
AI shopping assistant that recreates the in-store experience to lift conversions. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. Dialog is an AI shopping assistant that guides shoppers across your site. It qualifies needs, makes AI-powered recommendations, and convinces like an in-store salesperson. Dialog gives real-time answers, boosts confidence, reduces hesitation, and drives higher conversion and AOV for modern ecommerce brands. more Real-time Answers : AI agent gives instant help anywhere on your site. Dynamic FAQs : Your agent auto-builds FAQs from real customer questions. Smart Recommendations: Suggests products based on customer answers. Personalized Support : AI agent guides shoppers like an in-store advisor. Interaction Insights : See what shoppers ask your ChatGPT-powered agent.
WhatsApp automation to drive marketing, sales, support, and COD using WhatsApp API and AI Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. Recover abandoned carts and drive revenue via WhatsApp Business API with Dondy’s AI WhatsApp automation. Engage with customers and grow your business by sending personalized, revenue-driving messages, including marketing campaigns, reminders, COD, and automated messages. Collect reviews, leverage AI chatbots and AI agents to improve support and boost sales. Add a WhatsApp widget & WhatsApp button for instant customer service. Integrate with Judge.me, Loox, Flow, Klaviyo email marketing & SMS. more Recover abandoned carts & any WhatsApp automation via WhatsApp API integration. Marketing por WhatsApp: Reach large audience through bulk WhatsApp campaigns. AI WhatsApp chatbot and agents for sales & support + multi agents inbox. Collect WhatsApp reviews via Judge.me, Loox, Yotpo, Trustoo, or Google. Responsive WhatsApp chat button icon, widget that improves customer experience.
Add a WhatsApp button at the bottom corner of the store. Customers can directly click and be redirected to WhatsApp for inquiries. Unique data statistics to view the number of user clicks on button and the order amount generated from the this place. Easy within 1 minute to setup. Customers can directly click and be redirected to WhatsApp for inquiries. Unique data statistics to view the number of user clicks on button and the order amount generated from the this place. Easy within 1 minute to setup. more Display the WhatsApp button in the store. Automatically count the number of clicks on the WhatsApp button. Automatically track order data of users after clicking on WhatsApp.
Direct Message chat button - direct customer messaging with business hours & multi-language support. This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement. This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement. more Instant messaging with pre-filled customer messages Fully customizable button design, position, and CSS styling Business hours automation - auto-disable outside operating hours Multi-language support with localized button text and greetings Smart popup triggers to boost customer engagement and sales
Use AI to turn your messaging apps into 24/7 sales and support channels Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon. more Chat with buyers from one platform - at your desk or on-the-go (mobile) Monitor chats between your teammates and your customers (for quality, etc.) Send text and media broadcast messages to your buyers and prospects 24/7 AI bot to provide instant answers to customer inquires and questions Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store
Add a live group chat to your storefront. Turn passing shoppers into a community that returns. Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night. Most online stores feel empty. Embedded Chat fixes that by adding a live group chat that runs across every page, so shoppers can ask questions, share finds, and talk to your team — and to each other — while they browse. The chat sits quietly in a corner until a visitor taps it, picks up your brand's colors and logo automatically, and works on any Shopify theme without code changes. One install, one chat for your whole shop, available day and night. more Live group chat across every page of your store Matches your theme colors and logo automatically Visitors join without creating an account Send images, GIFs, replies, and emoji reactions Moderation tools: pin, delete, ban, and report
Increase Sales and Decrease Returns with a branded 3D Shopping Experience and AI Chat Assistant Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! Increase sales, reduce returns, and improve customer engagement with AI-driven 3D shopping. Emmerced features an AI sales assistant that automatically pulls data from your inventory to answer customer questions. Plus, create 3D product models with one click—no manual work needed! more AI Sales Assistant – Instantly assists customers using your inventory data. One-Click 3D Models – Convert a JPG into an interactive 3D model. Automated 3D Stores – Sync seamlessly with Shopify inventory. Smart Analytics – Track interactions, heat maps, and engagement.
Turn Visitors into Customers with Smart Callback Requests AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision. AI-powered callback requests designed to capture, prioritize, and convert high-intent leads into customers. With ESTS - RMA Call Desk, visitors can instantly request a call from your store while AI intelligently analyzes inquiries, identifies priority leads, and suggests the best response timing. Manage all conversations from a centralized dashboard and turn more opportunities into conversions with speed and precision. more AI analyzes incoming requests and identifies high-priority leads. Merchants can maintain phone order records from their app section. Just click on a button from the product page, and place the order instantly. Let Customers Reach You Faster — Convert More, Effortlessly Advanced RMA/RGA Automation & Priority Return Handling & Insights
ETP Phone Call Button lets customers call with one tap, enhancing engagement and driving sales. ETP Phone Call Button is ideal for merchants seeking direct customer interaction. It enables one-tap phone calling, simplifying communication and boosting sales. Perfect for businesses needing quick, personal connections, it makes it easy for customers to reach you, enhancing their experience and fostering loyalty. This app is a valuable tool for improving engagement and increasing service efficiency, driving business growth. ETP Phone Call Button is ideal for merchants seeking direct customer interaction. It enables one-tap phone calling, simplifying communication and boosting sales. Perfect for businesses needing quick, personal connections, it makes it easy for customers to reach you, enhancing their experience and fostering loyalty. This app is a valuable tool for improving engagement and increasing service efficiency, driving business growth. more One-tap phone calls for instant customer communication Boosts customer satisfaction and engagement Streamlines calling process for faster service
Whatsapp Chat Button & recover abandoned carts and send order updates and drive more sales Ezygrow: Whatsapp Chat + Marketing empowers your online store with seamless WhatsApp automation, helping you recover abandoned carts and engage customers with real-time notifications. send personalized reminders to customers who leave without completing their purchase, bringing them back to their cart effortlessly. Ezygrow also keeps your customers informed with instant order confirmations and status updates via WhatsApp, fostering trust and enhancing the overall shopping experience. Ezygrow: Whatsapp Chat + Marketing empowers your online store with seamless WhatsApp automation, helping you recover abandoned carts and engage customers with real-time notifications. send personalized reminders to customers who leave without completing their purchase, bringing them back to their cart effortlessly. Ezygrow also keeps your customers informed with instant order confirmations and status updates via WhatsApp, fostering trust and enhancing the overall shopping experience. more Whatsapp Chat Button Manual WhatsApp messages for abandoned cart Conversions and reduce cart abandonment Create message templates for customized communication Order confirmation and status updates
Create a more immersive and engaging experience that drives loyalty and increases sales. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. The app enables merchants to provide instant 1:1 video consultations directly on a product page, allowing you to connect with customers in a more personal and interactive way, showcase your products, answer questions immediately, and encourage faster purchases. more Provide customers with live video consultations Seamless integration to the storefront and Shopify admin Track history of streams
Simple technology that lets online shoppers try on clothes and accessories on a photo of themselves. Puctto empowers your shoppers to buy – taking the pain out of not being able to visualise themselves in clothes when shopping online. Install Puctto on your store to take your customers’ online shopping experience to the next level, with a virtual ‘try before you buy’. Your website becomes the change room, shoppers become models, stylists and influencers! It's an easy, fun & effective way to engage your shoppers – who will ultimately bring their friends to your store. Puctto empowers your shoppers to buy – taking the pain out of not being able to visualise themselves in clothes when shopping online. Install Puctto on your store to take your customers’ online shopping experience to the next level, with a virtual ‘try before you buy’. Your website becomes the change room, shoppers become models, stylists and influencers! It's an easy, fun & effective way to engage your shoppers – who will ultimately bring their friends to your store. more Easy-to-use styling and visualisation tool for fashion lovers Shoppers “try on” your clothes and accessories on a photo of themselves Puctto is the ultimate selling, marketing and social media tool Get insights on what shoppers are trying on and saving into their virtual closet Install the Puctto widget, add line of code. Seamless workflow in Shopify admin
From “Hi” to “Buy” – faster. Turn chats into checkouts with a customer chat button. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. FAST turns clicks into conversations—and conversations into conversions. Let shoppers contact you instantly through their favorite messaging apps. With smart prefilled messages and a responsive chat widget, FAST makes it easy for customers to reach you, boosting engagement, loyalty, and sales—all through a seamless chat experience on your store. more Fully responsive chat widget that delivers a flawless experience on all devices Let customers know when you're available - set your own custom business hours Enhanced styling to perfectly match your brand and vibe Streamline sales - smart prefilled message which includes a link to your product Drop a ‘Chat with us’ button anywhere - turn clicks into sales!
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About Chat Apps for Shopify
Chat apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a chat app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best chat solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.