Focal Live Chat & Helpdesk
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Why Choose Focal Live Chat & Helpdesk?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Key Features
- Advanced analytics capabilities
- Advanced reporting capabilities
- Advanced dashboard capabilities
- Advanced support capabilities
Customer Reviews
So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days. Show more
I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame. Show more
Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app. Show more
Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended.. Show more
Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far. Show more
Frequently Asked Questions
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Zotabox Announcement Bar
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