StoreCensus
Focal Live Chat & Helpdesk icon

Focal Live Chat & Helpdesk

Unclaimed Listing
Managed by StoreCensus • Not verified
Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app. Automate repetitive tasks and save time with real time reporting and status updates of conversations. Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience. more Enable Live chat widget and omnichannel box for social apps Instantly engage customers with live chat support feature All in one customer support dashboard. Manage all query with one platform Automate repetitive tasks & provide quick and seamless experience to customers Reporting and Analytics about the status of each and every conversation
4.2
5 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Focal Live Chat & Helpdesk?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Key Features

  • Advanced analytics capabilities
  • Advanced reporting capabilities
  • Advanced dashboard capabilities
  • Advanced support capabilities

Customer Reviews

4.2
5 reviews
Anonymous
2022-11-03

So far seems good, the app is simple to understand and supports many integrations. Will give a more detailed review after testing few days. Show more

Anonymous
2022-05-05

I was happy with them until their Facebook and Messenger integration broke. I waited a long time for them to fix it, and the dev team kept saying that it would be fixed within a day or two, but it never happened. I was never able to create an inbox for Messenger and Intagram. This app had potential, but I don't know what the dev team is doing at this point. What a shame. Show more

Anonymous
2022-04-24

Amazing app, provide lots of features that would really help clients a lot. Great customer service, fast in respond and very helpful. Thank you so much. Highly recommended app. Show more

Anonymous
2022-01-19

Adarsh has been awesome in resolving the issue and within mins he helped us get started with chat. Highly recommended.. Show more

Anonymous
2021-12-09

Great app and great customer service. Mobile access coming soon as well. Very happy with this software so far. Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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