Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication. Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication. Use these channels to communicate with your visitors and boost sales. Happy Messaging! more MSG91 supports communications across 190+ countries through all channels. Automate SMS based on Country Codes. e.g “+31” can have Spanish Content. Boost your conversions with well-targeted & personalized alerts across channels.
Business hours Shopify Apps
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All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. more Manage & respond to all messages across channels and stores in one single inbox. Automate your support & solve customers’ questions with the NestDesk AI chatbot. Share product recommendations, browse inventory & create orders while chatting. Make powerful self-service widget with Helpdesk, order tracking & order action. Have customer profiles, preview carts & track website visitors in real-time.
Engage with customers everywhere: Facebook Messenger, Telegram, & 20+ chat channels & Contact Form. With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button more Build your customer support with Messenger chat, Teleram, and Instagram,... All-in-one chat button lets customers chat with you via their preferred chat app Customize chat widget's style, device & page target, and preset welcome messages Analyze the effectiveness of chat channels: Messenger & contact form Messenger welcome message box helps increase customer engagement
Turn visitors into customers. AI chatbot, search chat bot agent answers questions. Increases AOV. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. Ochatbot increases sales and reduces support tickets. Simple setup deploys a fully trained AI agent in minutes. Multi-display AI chatbot presents an intelligent search field and AI chat bot icon increasing site engagement. Powered by advanced Ometrics AI, ChatGPT, & Claude, Ochatbot offers customer service , shopping assistance, product recommendations, abandoned cart recovery, add-to-cart, free shipping alerts and more compared to Tidio, Chatty, Rep AI, SmartBot, Moose, ZipChat and others. more Unlimited AI chatbot conversations, support tickets & sales. Convert clicks into conversions with targeted page engagement at the right time. Product finders, free shipping, and upsell/cross-sell tools to increase AOV. AI chatbot trained on your Shopify store, site data, FAQs, and documents. Instant self-service support for orders, returns, and FAQs.
Oct8ne: Visual AI Conversational platform, WhatsApp Campaigns, Messaging and soon Email integration Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support Live Chat, AI Assistant, visual support, and an integrated catalog that allows you to showcase products both on your website and across messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Mass marketing campaigns on WhatsApp and upcoming Email integration. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support more Visual support to share images and videos of products of your catalog Visual AI Assistant to offer ultrapersonalized service 24/7 Integration with social media channels such as WhatsApp, Facebook e Instagram
Discover the ease and flexibility of our customizable and user-friendly store branch locator. Simplify your store branch location with our user-friendly store branch locator app. Push in-store sales, reduce support queries, and effectively showcase your stores, retailers, and dealers. Gain valuable insights into customer preferences with advanced analytics. Optimize your strategy with data-driven decisions. Try our store locator today. Simplify your store branch location with our user-friendly store branch locator app. Push in-store sales, reduce support queries, and effectively showcase your stores, retailers, and dealers. Gain valuable insights into customer preferences with advanced analytics. Optimize your strategy with data-driven decisions. Try our store locator today. more No need for an API key – easy installation without external services or expenses Choose from various map styles and utilize custom markers to categorize Add unlimited number of locations and display store details with review section Add anywhere in your page - home, collection or any page using theme block You can enable widgets or App Embed with customizable option
Help your customers immediately contact you via WhatsApp and resolve their common inquiries via FAQ. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. With the help of this app, you can enable customers to contact you via WhatsApp immediately. Moreover, you can customize your helpdesk widget to create a harmonious look and feel with your theme, thereby improving their online experience, and increasing conversion rates. Its capacity to include an infinite FAQ database allows you to create multiple frequently asked questions to resolve common customer issues, increasing efficiency and customer satisfaction. more Redirect customers to WhatsApp immediately for quick support Send customers' messages on the chat widget to the WhatsApp conversation Customize working hours and messages in holiday time Tailor storefront appearance of the chat widget Set up multiple FAQ to resolve common inquiries
Add a searchable store & dealer locator map — customizable styles, filters, and directions. Add a searchable store locator map to any page in a few clicks — no coding. Customers search by city or ZIP or use geolocation, then get one-tap driving directions to your nearest outlet or dealer. Show business hours, logos, and custom filters so shoppers narrow results fast. Pick your map provider — OpenStreetMap, Google Maps, or Mapbox — style it to match your brand, and bulk-import locations by CSV. Built-in analytics show where customers search for your products. Add a searchable store locator map to any page in a few clicks — no coding. Customers search by city or ZIP or use geolocation, then get one-tap driving directions to your nearest outlet or dealer. Show business hours, logos, and custom filters so shoppers narrow results fast. Pick your map provider — OpenStreetMap, Google Maps, or Mapbox — style it to match your brand, and bulk-import locations by CSV. Built-in analytics show where customers search for your products. more Search by city, ZIP, or geolocation with one-tap driving directions Style the map light, dark, or satellite with custom marker icons & colors Choose your map provider: OpenStreetMap (no key), Google Maps, or Mapbox Bulk-import locations by CSV; show hours, logos, and custom filters Built-in analytics show where customers search for your stores
Store locator and dealer locator to map every store, stockist, and pickup point Take your online store to the next level with POWR Map! Easily create interactive maps for your stores, events, or pop-ups—no coding required. With the new Google Sheets integration, you can bulk upload your store locations in a snap. Plus, we've added a geolocation search bar, automated store locators, and customizable map styles. Your customers will find you easily—boosting both online sales and in-person visits. Take your online store to the next level with POWR Map! Easily create interactive maps for your stores, events, or pop-ups—no coding required. With the new Google Sheets integration, you can bulk upload your store locations in a snap. Plus, we've added a geolocation search bar, automated store locators, and customizable map styles. Your customers will find you easily—boosting both online sales and in-person visits. more List every in-store pickup point so shoppers know where to collect orders Give shoppers directions to any location with one click on its map pin Bulk upload all your locations from a CSV file or Google Sheets at once Help shoppers find the nearest store with a geolocation search bar Show every stockist and dealer that carries your products on one map
Find stores, dealers and products nearby. No API key required. Help customers find nearby stores, dealers, stockists and products with an advanced store locator. Connect products to locations and let shoppers search where products are available. Add a locator page or floating widget, import locations in bulk, sync with Google Sheets and Shopify Locations, customize maps and filters, and use dealer forms, analytics, heatmaps, CSV export and multilingual support. No API key required. Built for growing brands and large dealer networks. Help customers find nearby stores, dealers, stockists and products with an advanced store locator. Connect products to locations and let shoppers search where products are available. Add a locator page or floating widget, import locations in bulk, sync with Google Sheets and Shopify Locations, customize maps and filters, and use dealer forms, analytics, heatmaps, CSV export and multilingual support. No API key required. Built for growing brands and large dealer networks. more No API key required - fast setup with no external services Product search with product to location linking Bulk import, Google Sheets and Shopify Locations sync Tags, groups, custom filters and map styles Dealer forms, analytics, heatmaps and CSV export
Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. more Many Chat + Live chat without signup instantly. Switch Many or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Many /Email Connect your own number for Many automated msg, send promotional message Own branded number for Many automated msg, using your own logo and name Chatbot for Automated answers of your queries. FAQ and FAQ Pages included
Engage Customers Anywhere – WhatsApp, Messenger, 20+ Chat Channels & Contact Form QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. more Let customers reach you through their favourite messaging apps Connect via WhatsApp, Messenger, Telegram, Instagram, Line and 20+ platforms Show or hide chat buttons on desktop, mobile, or both – full device control Analyse the effectiveness of chat channels via Google Analytics Customize chat widget style, device targeting, page rules, and welcome messages
Everyone’s on WhatsApp — bring your marketing, sales, support & ops there to reclaim abandoned sales Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. Recover abandoned carts, boost revenue, and engage customers with exclusive offers, timely reminders & personalized automated messages. Provide exceptional service using QuickReply’s chat widget, where smart bots keep users engaged until your team steps in. QuickReply enables seamless customer interactions, helping you create advanced workflows for cart recovery, order updates & more. Empower your team with tools to deliver impactful support, increase efficiency & grow your business effeciently. more Recover abandoned carts with drip campaigns using discounts, FOMO offers & more. Build advanced automations for Shopify: updates, upsells, recovery etc. Keep customer interactions smooth with QuickReply's bots until agents take over. Manage high-volume, transaction-focused chats with QuickReply CRM for big teams. Leverage WhatsApp API for seamless two-way, personalized communication at scale.
Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
connect your store — instant answers on products, stock, orders & shipping. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. Turn every conversation into a sale with Rakita: connect your Shopify store and let your AI assistant answer product, stock, price, and order questions in real time — 24/7, across WhatsApp, Instagram, and Web. Use the base features you need, enter your additional requests on our board and we will develop it for you. Our support team will always be there for you when you need it. more Connect your Shopify store in one click and start answering customer questions Let the assistant check live stock and prices so shoppers always get up-to-date Track any order by number or email and tell customers exactly where their pack Browse your collections on demand to guide shoppers to the right products. Answer across WhatsApp, Instagram, and Web from one assistant — no extra setup
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more Instant GPT powered product recommendations and answer questions from users 24/7 Automate Order tracking, cancellation, returns and subscription order changes Drives sales with nudge, exit-intent, and personalized campaigns Auto-trains from catalog, pages, and store policies—no manual setup Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More
Rep's AI chatbot greets shoppers, recommends products & answers support—turning traffic into sales Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. Rep AI is a proactive AI shopping assistant for Shopify. Its behavioral AI spots hesitating shoppers and opens an AI chat to recommend products, answer questions, and guide them to checkout. A GPT-powered AI chatbot handles support 24/7—order status, returns, cancellations, FAQs—then hands off to live chat when needed. It learns your catalog, policies, and brand voice automatically and replies in each shopper's language. Works with Gorgias, Zendesk, Klaviyo & Tapcart. Live in minutes. more Behavioral AI spots hesitating shoppers and opens an AI chat to save the sale AI shopping assistant recommends products and guides shoppers to checkout Automates support 24/7: order tracking, returns & FAQs—deflecting tickets Hands off to live chat agents with the full conversation summarized GPT AI trained on your catalog, policies & brand voice—always on-brand
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon. more Live chat and social channel widget for customer support and increase sales. Prioritize WhatsApp, email, chat, and social comments/DMs in one feed. View, edit, and cancel Shopify orders without leaving the MyAlice customer view. Send personalized WhatsApp broadcast campaigns to your customer lists. Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run
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About Business hours Apps for Shopify
Business hours apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a business hours app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best business hours solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.