Tidio ‑ Live Chat & AI Chatbot
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
About Tidio ‑ Live Chat & AI Chatbot
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
Key Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced sales capabilities
- Advanced support capabilities
Shopify App Installs
Frequently Asked Questions
What is Tidio ‑ Live Chat & AI Chatbot?
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. More than just a live chat extension and chatbot app for Shopify. Tidio is a flexible customer experience platform designed to (1) increase sales, (2) reduce customer support work, and (3) save time—for clients and businesses alike. One-click, plug-and-play. Tidio streamlines client communication with its all-in-one help desk software for Shopify, powered by AI. Manage tickets, talk to customers, and recommend products to grow your business. Free plan available. No credit card required. more Live chat app—provide live support, resolve issues, and sell via chat and video Chatbot integration—create chatbot automation flows and feed your funnel 24/7 AI chatbot—resolve most customer support issues with Lyro the AI sales assistant Help desk software—manage everything from one, easy-to-use, centralized panel Real-time omni-channel support—Preview carts, past orders and recommend products
How much does Tidio ‑ Live Chat & AI Chatbot cost?
Tidio ‑ Live Chat & AI Chatbot offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Tidio ‑ Live Chat & AI Chatbot easy to set up?
Yes, Tidio ‑ Live Chat & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
einfache Einbindung & Handhabung optimal für unsere Bedürfnisse Preis/Leistung top kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test) Show more
I like a lot of the features of this app, however, I have been having issues with chats not appearing on the desktop. Chats do not appear until several hours later. These issues have been replicated on Mac, PC, and iPhone. We have tried all the obvious things to curtail this issue but have had no luck as it keeps happing intermittently. Support has been less than helpful to the point we are now looking for a better chat solution we can trust is working. This is a great service but they need better support, they are slow to respond and so far have not been helpful at all. I have screenshots of 15+ times where we left a customer hanging in the wind because the app didn't display on the phone or mac or PC. This is bad for business and I wish the Tidio support would take these issues more seriously. Show more
Great customer service! Thank you for the quick help! Can recommend this app for sure! Happy Customers :) Show more
Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me! Show more
Great support team. Any ideas I have, I run them by the team and they're always there to help. The upgraded feature of being able to see what customers are typing, really gives us an advantage to answering customer questions faster. And fast support is what customers need. Show more
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