Retention X
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Why Choose Retention X?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
CORE
Customer Lifetime Value / LTV, Customer segmentation, Cohort analysis, Integrations and automations, Merchandise Optimization
Get Started FreeOptional ADD-ONS
- Segmentation Plus, - Forecast Plus, - Multi-Store Plus, - Import Plus, - Coaching Plus, - Merchandise Plus
Choose PlanCore
Everything in Starter, Up to 50 Customer Segments, Marketing Attribution, Conversion APIs, Site Merchandising, Email & SMS Flows
Choose PlanGrowth
Everything in Core, Up to 100 Customer Segments, LTV & Churn Risk Prediction, Revenue Forecasting, AI-Powered Product Recommendations, Quarterly Strategy Review
Choose PlanKey Features
- Advanced automation capabilities
- Advanced analytics capabilities
- Advanced marketing capabilities
- Advanced support capabilities
Customer Reviews
A great platform with an impressive depth of analytics. For us, as a small store with a very specific target audience, it does take some time to find the right settings and determine which data is most relevant to use but our Strategist Kori is highly knowledgeable and guides us well through the process, helping us get the most out of the data.
Really great and insightful platform. We have been using it a couple of years now to inform decisions and help us build out our strategy. Nadine is always super helpful too for any queries.
Excellent insights and great support team We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy. Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business. - Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU)
We've seen a handful of other companies that claim to do what RetentionX does, but none have lived up to their promises. RetentionX is the real deal. Accurate data, extremely easy integration and onboarding, and some of the best account management and customer service we've seen. For companies looking to scale in a disciplined and sustainable way, RetentionX is an invaluable tool... Highly recommend.
No review text provided.
Frequently Asked Questions
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