PostPilot Direct Mail Platform

If you're not doing direct mail marketing, you're falling behind. PostPilot has skyrocketed our retention and allowed us to reach our customers in a totally new, and fun way. The ROI is undeniable. What really sets them apart is their team. Our account reps have been incredibly hands-on, responsive, and proactive since day one. They take the time to understand our brand, guide our strategy, and optimize every campaign we launch. It doesn’t feel like we’re working with a platform—it feels like we’ve got an extension of our internal team. Highly recommend them if you’re serious about scaling through retention and creating a new touchpoint your customers will actually notice!

PostPilot has been a game-changer for our acquisition and retention efforts. Their platform offers multiple smart strategies to re-engage inactive customers, and their top-notch design team consistently brings our campaigns to life with high-impact creative. We've seen a noticeable lift in performance across the board. PostPilot has truly been a huge boost to our marketing results.

PostPilot has been an incredible LTV, Retention, and more recently Acquisition partner for our brand! Not only is their team strategic in their approach and quick to implement, we love having them as a true partner for our goals. Direct Mail is a growing channel for us and we wouldn't have been able to do it without PostPilot!

PostPilot makes it wonderfully simple to bring our brand's warmth into mailboxes across the country. Austin and the whole team are responsive, insightful, and a pleasure to work with. The design team consistently knocks it out of the park, capturing the spirit of our brand with every card. We're seeing strong ROAS, and the platform feels like an extension of our own in-house marketing.

PostPilot is one of the most powerful tools in our retention arsenal. The platform is incredibly intuitive and integrates seamlessly with all the major players in our stack. From Klaviyo to Shopify to Segment, everything just works. Beyond the tech, the team is top-notch. Our CSM Piper is a true pro, sharp, strategic, and always a step ahead. She consistently brings smart recommendations to the table and makes every interaction feel valuable. Whenever we have a question or need support, the PostPilot team is fast, thoughtful, and genuinely helpful. If you're serious about building a real connection with your customers, PostPilot should be at the top of your list. Highly recommend.