PostPilot Direct Mail Platform

As Head of Growth Marketing, I’m constantly looking for high-leverage ways to drive retention and LTV without adding more to our team's plate. PostPilot has become one of our most effective channels. It’s shockingly easy to set up, integrates seamlessly with Shopify, and lets us trigger campaigns based on real customer behavior. We’ve seen solid returns, especially with winback and post-purchase flows. Honestly, it’s one of the few platforms that delivers both automation and real-world impact. Highly recommend it if you're serious about lifecycle marketing. As a plus their team has been really great to work with and often will take a lot of the designs and segmentation work off our plates.

As a Director of Revenue, Post Pilot has been a game changer in terms of actual lift in our bottom line. We have specific automations that trigger repeat purchases and I can use the service to do targeted mailing campaigns. Physical mail is not dead in 2025. PostPilots platform makes it easy to set up campaigns and our CSM, CJ is worth her weight in gold!

We've really enjoyed working with Postpilot and creating engaging ways to communicate with different customer segments via direct mail. Mikaela at Postpilot is our account manager and it feels she is an extension of our team. She is dedicated to our success, comes up with wonderful ideas and helps execute our strategy and achieve our goals! The platform itself is very easy to navigate too.

Working with Taylor at PostPilot has been nothing short of transformative for our business. She doesn't just manage our account—she elevates it with strategic thinking and a genuine commitment to our success. Taylor has been instrumental in scaling our operations through thoughtful direct mail strategies, consistently bringing fresh opportunities that align perfectly with our growth objectives. What truly sets her apart is her solution-oriented approach; no matter what challenges arise, she arrives prepared with creative answers and new possibilities to explore. Her partnership has become an invaluable asset to our marketing efforts, and the impressive results she's helped us achieve speak volumes about her expertise and dedication.

Great additional touch point to add to your retention stack with a team that supports you along the way. The Klaviyo integration makes all the segmentation really intuitive and let's you get surgical with the sends.