PostPilot Direct Mail Platform

PostPilot is one of the most powerful tools in our retention arsenal. The platform is incredibly intuitive and integrates seamlessly with all the major players in our stack. From Klaviyo to Shopify to Segment, everything just works. Beyond the tech, the team is top-notch. Our CSM Piper is a true pro, sharp, strategic, and always a step ahead. She consistently brings smart recommendations to the table and makes every interaction feel valuable. Whenever we have a question or need support, the PostPilot team is fast, thoughtful, and genuinely helpful. If you're serious about building a real connection with your customers, PostPilot should be at the top of your list. Highly recommend.

PostPilot has been a game-changer for our retention and storytelling strategy. Their team makes it incredibly easy to create personalized, on-brand postcards that genuinely connect with our customers. The team is proactive, collaborative, and always thinking one step ahead—which has helped us turn direct mail into a powerful channel for both surprise-and-delight moments and strategic campaigns. Highly recommend them to any brand looking to bring real-world touchpoints back into the customer journey.

PostPilot has been a great direct mail partner for us since we launched with them at the beginning of last year. We switched from another provider and the onboarding was seamless. The account team is great and always there to lend a hand and offer recommendations. The platform is easy to use and understand and the integration they have available with Klaviyo and Shopify just makes things really easy for us. Prices are also competitive and we've seen success in growing our programmatic campaigns. Overall, it's a great option for those looking for a direct mail partner.

PostPilot has been an incredible partner in helping us elevate our retention efforts. Their platform is easy to use, and their team’s strategic guidance—especially from our rep, Christie—has made a real impact. Plus, their design services understand our brand so well—it feels like an extension of our own team. Highly recommend to any brand looking to add direct mail to their marketing mix.

Love this direct mail service for several reasons: 1. Direct integration to Shopify and Klaviyo makes it easy to segment customers 2. Our retargeting direct mail has a great ROAS 3. Great client services. I wish all my account managers across my tech stack were as great at Horacio!