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Redo icon

Redo

5.0(Reviews)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing

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Key Features

  • Advanced marketing capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,669
28 installs
W43
155 installs
155
W44
281 installs
281
W45
148 installs
148
W47
332 installs
332
W48
133 installs
133
W49
234 installs
234
W50
109 installs
109
W51
82 installs
82
W52
45 installs
45
W53
104 installs
104
W02
18 installs
W03

Pricing Plans

Free

Free

Free return portal software, Redo pays for customer return labels, Free order management software, Free claims management

Get Started Free

AI and Support

$10 / month

Consolidate your support channels, Live chat on site, Automated rules and workflows, FAQ pages, CSAT and Analytics

Choose Plan

Frequently Asked Questions

What is Redo?

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing

How much does Redo cost?

Redo offers multiple pricing tiers to fit different business needs: Free: Free, AI and Support: $10 / month.

Is Redo easy to set up?

Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Re:do is great! Their customer service is top notch. Thank you guys for all you have done for us, its a pleasure working with you. Pchee Bum Show more

June 27, 2024
5.0

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience. Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast. The Redo Team was super helpful with implementation. Highly recommend the app. Show more

May 3, 2024
5.0

These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating. Show more

April 2, 2024
2.0

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March 26, 2024
5.0

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness! Show more

March 8, 2024

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