Redo
Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Key Features
- Advanced marketing capabilities
- Advanced sales capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Free
Free return portal software, Redo pays for customer return labels, Free order management software, Free claims management
Get Started FreeAI and Support
Consolidate your support channels, Live chat on site, Automated rules and workflows, FAQ pages, CSAT and Analytics
Choose PlanFrequently Asked Questions
What is Redo?
Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
How much does Redo cost?
Redo offers multiple pricing tiers to fit different business needs: Free: Free, AI and Support: $10 / month.
Is Redo easy to set up?
Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Re:do is great! Their customer service is top notch. Thank you guys for all you have done for us, its a pleasure working with you. Pchee Bum Show more
Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience. Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast. The Redo Team was super helpful with implementation. Highly recommend the app. Show more
These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating. Show more
Show more
Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness! Show more
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