Redo
Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Key Features
- Advanced marketing capabilities
- Advanced sales capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Free
Free return portal software, Redo pays for customer return labels, Free order management software, Free claims management
Get Started FreeAI and Support
Consolidate your support channels, Live chat on site, Automated rules and workflows, FAQ pages, CSAT and Analytics
Choose PlanFrequently Asked Questions
What is Redo?
Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
How much does Redo cost?
Redo offers multiple pricing tiers to fit different business needs: Free: Free, AI and Support: $10 / month.
Is Redo easy to set up?
Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I love Redo. The automation is outstanding. Most recently the statistical information has become more robust. They are possibly the best tech team I have ever worked with. They are always open to crazy stuff I send their way. Redo has transformed the way we handle our returns and shipping claims. They are simply first class! -Julie Just Ingredients Show more
REDO is the best return portal available. The reporting is top notch, the portal is clear and concise, and the customer support is AMAZING. Alex Humble and Parker Mackay are two of the best sales reps, and account managers I have ever dealt with. They answer every question and concern with honesty and promptness. They are flexible and always innovating ways to better help their clients. REDO has been one of the best changes we have made to our business. The amount of money we have saved with return shipping is bananas - tens of thousands of dollars. I'd recommend REDO until I was blue in the face! Thanks REDO! Show more
We implemented the app several months back and have noticed a reduction in exchanges and more satisfied customers completing the entire exchange online. We no longer do manual support for exchanges. Re:do is very responsive to any issue we have. Good people at Re:do, we pay the cost for our customers. Best of all now they now support UPS labels, we as have issues with USPS in our area. Show more
Redo is a parasite that cost us 10s of thousands of dollars. Stay away. Stay far away. Show more
For the first time in 14 years of running an e-commerce business I'm no longer paying for returns. I'm actually making money on my returns! Awesome app and company. The level of support provided by the team is unique, I highly recommend this platform/app to any e-commerce brand. Show more
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