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Redo icon

Redo

4.9(Reviews)

Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing

Key Features

  • Advanced marketing capabilities
  • Advanced sales capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 6,333
2,308 installs
2308
Mar 10
2,917 installs
2917
Mar 17
135 installs
Apr 21
276 installs
Apr 28
223 installs
May 19
13 installs
May 26
210 installs
Jun 2
74 installs
Jun 9
53 installs
Jun 16
79 installs
Jun 23
44 installs
Jun 30
1 installs
Jul 14

Pricing Plans

Free

Free

Free return portal software, Redo pays for customer return labels, Free order management software, Free claims management

Get Started Free

AI and Support

$10 / month

Consolidate your support channels, Live chat on site, Automated rules and workflows, FAQ pages, CSAT and Analytics

Choose Plan

Frequently Asked Questions

What is Redo?

Elevate shopper experiences with premium returns, order management, conversion & email marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing

How much does Redo cost?

Redo offers multiple pricing tiers to fit different business needs: Free: Free, AI and Support: $10 / month.

Is Redo easy to set up?

Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

With Redo's seamless integration and the amazing platform features they offer, we have been able to customize a super user friendly return journey for our wonderful customers and our Return Department. Not to mention the customer service is out of this world! They are always ready and willing to help! We have had a great experience with using Redo for our return portal needs. Show more

February 14, 2024
5.0

We started with re:do back in September and we couldn't be more happy with their app and services! They have helped create a better return, exchange, and now claim process for our customers. The communication and level of service they provide us is outstanding. They welcome new ideas and implement change quickly! They are constantly looking for ways to innovate and improve their app which I have been loving all the newly added features they have come out with. I highly recommend them for your company! Show more

February 13, 2024
5.0

Re:do has been one of the best apps/services we have ever added to our website! It makes the return process a breeze for our customers and for us. Their staff is amazing to work with and the onboarding process was the easiest I have ever experienced. If you have an e-commerce store, you have to have re:do! Show more

February 8, 2024
5.0

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision. Hannu has helped us with the setup and getting the flows started, and even though it has only been a week at the time of writing this, it's made our returns and exchanges much easier for our customer service team! Glad we made the switch, and should have made it after our first meeting with Dustin! Show more

February 6, 2024
5.0

We are delighted to express our sincere appreciation for the outstanding partnership that Re-do has brought to the table. The collaboration with Re-do has proven to be transformative for our business, providing an efficient and seamless solution for managing returns and exchanges. The innovative software offered by Re-do has not only streamlined our processes but has also significantly enhanced our customer satisfaction. The user-friendly interface, simple process, coupled with robust features, has made the handling of returns a smooth and hassle-free experience. Re-do's commitment to excellence and responsiveness has been evident at every step of our collaboration; Max and Gabe have been wonderful partners as we've set up Re-do on our online store. Show more

January 25, 2024

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