All-in-One returns platform with automated exchanges, refunds, store credit, and label generation Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. Ready for returns that practically take care of themselves? With 8returns, you automate your return policy, save money, and gain time for what really matters. Set specific rules and customize the portal down to the last detail. Delight your customers with a returns experience that matches your brand identity perfectly. We help you turn returns into a positive touchpoint that strengthens customer loyalty and integrates seamlessly into the shopping experience. more Self-serve returns portal, fully customizable to match your brand Customer retention features: exchanges, store credit, repairs Dynamic rules & conditions based on country, product category, customer segments Key return analytics to help you reduce return rates Automated creation of return labels or QR codes for a smooth experience
Custom policies Shopify Apps
Discover the best custom policies apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
Looking for the Top Custom policies Apps?
We've analyzed thousands of custom policies apps to identify the top performers based on ratings and install counts.
View Best Custom policies Apps
Automated returns solution for brands to save time and recapture revenue on returns Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more Self-service returns page and email notifications to reduce customer anxiety Smart return rules like returns window and non-returnable items to lower returns Flexible refund and exchange options to delight customers and recover revenue Automation rules like auto-refund and auto-restock to reduce manual work Carrier and warehouse settings for quick and cheap package return and restocking
Maximize revenue with own Shipping Protection App, reduce damage, loss risks, and enhance warranty. Get started in under a minute with Assurify Shipping Protection— a powerful app that simplifies shipping insurance and order protection with assurance. With Assurify, there’s no need for third-party insurers. Our shipping protection app integrates seamlessly with your Shopify, providing a secure portal to manage refunds, replacements & returns. Assurify’s track & protect shipments feature ensures your customers have peace of mind, knowing that their orders are backed by robust shipping security. Get started in under a minute with Assurify Shipping Protection— a powerful app that simplifies shipping insurance and order protection with assurance. With Assurify, there’s no need for third-party insurers. Our shipping protection app integrates seamlessly with your Shopify, providing a secure portal to manage refunds, replacements & returns. Assurify’s track & protect shipments feature ensures your customers have peace of mind, knowing that their orders are backed by robust shipping security. more Set Assurance Fees Easily: Auto-add assurance fees for lost or damage protection Efficient Management Panel: Handle lost, damaged, or returned claims in-store Automated Claims Processing: One-click claims through a simple resolution portal Boost Revenue & Trust: Offset losses and build trust with shipping guarantee Fully customize pricing and style, backed by 24/7 support
Precision policies and automations to pinpoint your efforts. Work smarter. No-hassle return policies are an effective conversion tool, but can be wildly expensive. Atomic Returns makes it easy to carefully control WHO, WHAT, WHEN and WHERE, so that you’re providing the right benefit for the right product, customer at the right time. Combine that with our automation engine and you can ensure you’re focusing your returns program efforts where it matters most. Measure policy changes with detailed reports. Be smarter and save time: a powerful combination. No-hassle return policies are an effective conversion tool, but can be wildly expensive. Atomic Returns makes it easy to carefully control WHO, WHAT, WHEN and WHERE, so that you’re providing the right benefit for the right product, customer at the right time. Combine that with our automation engine and you can ensure you’re focusing your returns program efforts where it matters most. Measure policy changes with detailed reports. Be smarter and save time: a powerful combination. more Escape one-size-fits-all with policies carefully fit around your product groups Automate around any combo of request attributes: product, order, customer, etc. Tap into a robust capabilities: bundles, holidays, donations, repairs, gifts Showcase your brand by accepting returns in your storefront with your theme Enjoy affordable pricing, whether you process a few or thousands
Baback is the automated interface for managing exchanges and returns in France and Europe Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface. Baback is an interface specialized in end-to-end post-purchase management for Shopify merchants. Our software suite provides both a great front-end to give your customers a great return experience, pushing both exchanges, coupons and return for refund, but also a clear and complete logistics interface. more Complete interface for automated management of exchanges and returns Logistics interface that can be integrated into ALL logisticians Fully integrated and very competitive partner return transport contract
Boost revenue with your own shipping protection, reduce damage, loss, theft risks, enhance warranty. Use Captain to build ur own insured shipping program with full assurance. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans) Upsell digital products, order protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! Use Captain to build ur own insured shipping program with full assurance. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance company and do NOT underwrite plans) Upsell digital products, order protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more Offset cost of lost & damaged shipments with digital products cart upsell Keep all the shipping protection fees, and add profits when claims are low Route insurance order protection fee back to you & increase your conversion rate Customize the price and style of insurance you want. Multi-language supported The app won't add any codes to your store theme - user friendly
Automate returns management to reduce costs,build customer loyalty, and turn lost sales into future. ClickPost Returns transforms your return process into a revenue-saving opportunity with our automated, self-service solution. Build customer loyalty with hassle-free returns that encourage repurchases. Set custom return policies, eligibility criteria, and reasons in minutes. Our branded return portal increases customer satisfaction while our comprehensive dashboard gives you full control and valuable insights. Reduce operational costs with automated workflows and email notifications. ClickPost Returns transforms your return process into a revenue-saving opportunity with our automated, self-service solution. Build customer loyalty with hassle-free returns that encourage repurchases. Set custom return policies, eligibility criteria, and reasons in minutes. Our branded return portal increases customer satisfaction while our comprehensive dashboard gives you full control and valuable insights. Reduce operational costs with automated workflows and email notifications. more Self-service branded portal that builds trust and encourages repurchases. Automated workflows reducing operational costs significantly. Customisable return policies and rules to match your business needs. Real-time tracking with automated customer notifications. Analytics dashboard for data-driven decisions to minimise returns.
E-stebdal automates returns, helping you retain revenue and enhance customer satisfaction. E-stebdal automates returns for businesses, reducing manual effort, improving customer satisfaction, and unlocking new revenue through smart exchanges and upselling. By streamlining return processes, businesses can minimize operational costs, retain more revenue, and enhance the post-purchase experience. Designed for merchants struggling with inefficient returns, E-stebdal provides data-driven insights, and flexible return options to optimize business performance and customer loyalty. E-stebdal automates returns for businesses, reducing manual effort, improving customer satisfaction, and unlocking new revenue through smart exchanges and upselling. By streamlining return processes, businesses can minimize operational costs, retain more revenue, and enhance the post-purchase experience. Designed for merchants struggling with inefficient returns, E-stebdal provides data-driven insights, and flexible return options to optimize business performance and customer loyalty. more Automate return processing, saving time and improving operational efficiency Seamless exchanges with available variants to retain more revenue Keep customers updated with return status notifications Turn returns into sales by offering discounts for immediate purchases
Automate and reduce customer returns with AI to improve retention with a better experience. EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy. EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return Prime, Parcel Panel & ReturnGo. Automate RMA, and shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy. more Automate Pickups, Shipping labels, refunds, store credits, and exchanges. Use inbuilt discounted labels/shipping or connect your own shipping provider. AI-based tools to prevent returns, RTO & improve your profitability. APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc. ChatGPT powered chatbot for awesome customer experience
Uplevel your business with product and shipping protection to increase revenue and customer loyalty. Extend helps you generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Improve profit margins on every transaction while improving the customer experience. We turn a moment of frustration into total satisfaction for your customers, quickly processing claims so they can get back to the stuff they love. You must meet minimum revenue requirements. Install our app and contact us to get started. Extend helps you generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Improve profit margins on every transaction while improving the customer experience. We turn a moment of frustration into total satisfaction for your customers, quickly processing claims so they can get back to the stuff they love. You must meet minimum revenue requirements. Install our app and contact us to get started. more Generate incremental revenue with pure profit. Create long-term brand loyalty and repeat buyers with fast and easy resolutions. Tailored programs for your customers that fit your industry and product lines.
Smart return center to request and mange returns, exchanges, and refunds. Simplify return management FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work. FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work. more Customizable & beautiful return page supports 12 multi languages Email notifications sent to your customers at each step of return process Smart rules show customer optimal return options, reject unwanted return items Customers can choose different product variants to exchange, upload proof photos Auto shipping label, auto restock & auto return approval simplify return process
Automated returns app featuring one-click exchanges & refunds, return resale, and image intake. Our fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with returns. Our app features one-click exchanges, automated refunds, peer-to-peer returns, and image verification. Our fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with returns. Our app features one-click exchanges, automated refunds, peer-to-peer returns, and image verification. more Image verification to assess quality of returns and make cost-friendly decisions Automate returns, including peer-to-peer or traditional returns Fully customize your returns portal branding and shipping rules Show off your carbon emissions savings to your customers (Beta) Carbon Neutral Returns
Customize Checkout UI, ability for customers to secure the order with skip the line and protection This app will be, only for Shopify Plus merchants, helping them to customize their Checkout UI experience for the customer by providing them simply before the customer needs to enter card Info, products for skip the line, and shipping protection, so the customer will be sure their products are shipped securely. They can be the first ones to get it. In the app dashboard, there is a button to generate skip the line and shipping protection products. merchant and customers both have advantages This app will be, only for Shopify Plus merchants, helping them to customize their Checkout UI experience for the customer by providing them simply before the customer needs to enter card Info, products for skip the line, and shipping protection, so the customer will be sure their products are shipped securely. They can be the first ones to get it. In the app dashboard, there is a button to generate skip the line and shipping protection products. merchant and customers both have advantages more Merchants have benefits of providing value to most "hot" buyers with skip line Customise Checkout UI experience both for merchants and customers Customers have benefits of adding these two products to an order
Eliminate the risk of lost, damaged, or stolen packages with Guide Shipping Protection Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site more Supports Checkout Extensibility - a smooth experience with our new Checkout App Premium Insurance - Order Protection from damage, theft & more! Hyper-Focused on Customer Experience - Turn shipping issues into loyalty. Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model Installs/Uninstalls safely - tested and optimized for speed and order conversion
Reduce refunds transforming them into exchanges and new sales and eliminate manual work Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide more Incentivize exchanges and new sales by offering your full product catalog Optimize operational cost configuring pricing, return, refund method workflows Configure brading and return policies to generate a fully brand-like experience Automate via rules and triggers to generate refunds, exchanges and re-stocking Synchronize transportation and refund operations with any 3PL, WMS or ERP
Retain revenue with smooth exchanges and sustainable customer-to-customer returns. Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics. Ingrid Returns, formerly Turnr, is a returns automation platform for fashion brands, offering one-click exchanges and customer-to-customer returns. It helps you convert returns into new purchases, reducing costs and transport by facilitating shopper-to-shopper sales. The platform collects data on return reasons and shopper behavior to optimize reverse logistics. more Direct exchanges to boost revenue and loyalty Customer-to-customer returns that saves both you and the planet some green Rich insights on return reasons, shoppers and products Fast, user-friendly, white-label returns portal All-in-one returns handling platform and real-time dashboard
One Click Return Management For Your Customer's InstaReturns is the brand's very own Return management system that makes returning items easy for both you and your customers. It can be tailored to your brand's specific needs and serves maximum Indian Pincodes with reliable return pickups (It manages to pick up items on the same working day). It also automatically handles replacement orders right within Shopify. You can stay in touch with your customers through real-time SMS and WhatsApp messages. InstaReturns is the brand's very own Return management system that makes returning items easy for both you and your customers. It can be tailored to your brand's specific needs and serves maximum Indian Pincodes with reliable return pickups (It manages to pick up items on the same working day). It also automatically handles replacement orders right within Shopify. You can stay in touch with your customers through real-time SMS and WhatsApp messages. more A brand experience page customized to your brand's needs. Entire India Pincode coverage with quality check return pickup. Automatically create replacement orders on Shopify. Instant customer communication through SMS & WhatsApp. Customizable return reasons to suit your brand.
Insure your products with Protection and get Additional Revenue through the Shipping Insurance Insureful allows merchants to offer insurance protection on the products or services you sell. You can start covering stolen or broken items that have been insured by the consumer. This app provides a platform on that you can manage your own custom insurance plan, either fixed or a percentage based on your min & max cart subtotal. Once the customer generates the claim then, the customer will get an email notification. Our app means Protection, Additional Revenue, Insurance. Insureful allows merchants to offer insurance protection on the products or services you sell. You can start covering stolen or broken items that have been insured by the consumer. This app provides a platform on that you can manage your own custom insurance plan, either fixed or a percentage based on your min & max cart subtotal. Once the customer generates the claim then, the customer will get an email notification. Our app means Protection, Additional Revenue, Insurance. more Merchant can set insurance plan based on percentage & fixed value of cart total Customer submit the claim & merchant can see claim data - with img & description Merchants can fulfill the claims by Reorder or Full Refund Amount Automatically add Insurance into cart when customer match with insurance plan Customer & Merchant both get the email notification on every event.
Keepoala is your digital return expert. We increase your CLVs and manage remaining returns. As a multi-brand loyalty program, we incentivize customers to avoid returns by granting points for not sending back online orders. Collected points are redeemed for vouchers in your shop,used by shoppers that keep 9/10 orders, opening up a new customer acquisition channel & increasing retention as well. This is done with the help of a standalone Keepoala App, your shop being connected via Shopify. Handle remaining returns within our whitelabel return portal, being part of the same Shopify app. As a multi-brand loyalty program, we incentivize customers to avoid returns by granting points for not sending back online orders. Collected points are redeemed for vouchers in your shop,used by shoppers that keep 9/10 orders, opening up a new customer acquisition channel & increasing retention as well. This is done with the help of a standalone Keepoala App, your shop being connected via Shopify. Handle remaining returns within our whitelabel return portal, being part of the same Shopify app. more Loyalty: be visible amongst low returning shoppers, making them your customers. Return portal: automate send backs & exchanges, keep revenue and push NPS. Dashboard: identify most profitable cohorts and learn from return reasons.
Control the buying journey with simplified purchase protection and streamlined issue management. Shipping issues, defective products, and complicated returns or exchanges ruin customer loyalty. Give your customers peace-of-mind and increase checkout conversion knowing their orders & products are safe throughout the entire purchase experience. Instead of using multiple products to manage your post-purchase experience, LABL Guarantee makes it simple with a single widget at checkout and a single portal for every type of issue management. Shipping issues, defective products, and complicated returns or exchanges ruin customer loyalty. Give your customers peace-of-mind and increase checkout conversion knowing their orders & products are safe throughout the entire purchase experience. Instead of using multiple products to manage your post-purchase experience, LABL Guarantee makes it simple with a single widget at checkout and a single portal for every type of issue management. more Shipping coverage for lost, stolen or damaged packages. Automated product warranties that build loyalty and boost profit. Unlimited label-less returns for refunds, credit or exchanges. Unified portal to manage all shipping and product issues. Fully-integrated order management and logistics system.
Related Categories
About Custom policies Apps for Shopify
Custom policies apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a custom policies app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best custom policies solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.