StoreCensus
Redo icon

Redo

4.6(Reviews)

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

About Redo

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

Key Features

  • Advanced marketing capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 6,117
2,308 installs
2308
Mar 16
1,316 installs
1316
Mar 17
26 installs
Mar 19
1,190 installs
1190
Mar 20
385 installs
385
Mar 21
62 installs
Apr 24
18 installs
Apr 25
30 installs
Apr 26
25 installs
Apr 27
20 installs
Apr 28
20 installs
Apr 29
38 installs
Apr 30
26 installs
May 1
42 installs
May 2
98 installs
May 3
32 installs
May 4
223 installs
May 20
13 installs
Jun 1
12 installs
Jun 2
3 installs
Jun 3
6 installs
Jun 4
3 installs
Jun 5
31 installs
Jun 6
146 installs
Jun 7
9 installs
Jun 8
6 installs
Jun 9
10 installs
Jun 10
3 installs
Jun 11
1 installs
Jun 12
15 installs
Jun 13

Frequently Asked Questions

What is Redo?

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

How much does Redo cost?

Redo offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Redo easy to set up?

Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Not many apps can change the trajectory or bottom line of your business. Redo did and continues to do so for us.

March 11, 2025
1.0

Still waiting for the team to fix on-going issues. It's been back and forth communication for weeks now. We love the product but the customer service hasn't been amazing. Certain things have been installed on our website without transparency and we have asked for it be removed several times without any luck. Now it's impacting our conversions and we're getting complaints from customers. Will fully remove the app if we don't hear back very soon. Show more

February 21, 2025
5.0

When I first downloaded this app, I had no clue what I was looking at. I sat there thinking, “What is this even supposed to do?” Then came the demo. Next thing I know, I’m deleting six other apps, because this one sorta does everything. But here’s where it gets really good. We casually threw a question their way—“Hey Brayden, any chance we can use it to handle a pretty specific feature we needed for our store?” Fully expecting the usual, “Sorry, that’s not possible.” Instead, they scheduled a meeting. The next day. And they accommodated the feature. Like, for real. Ironically, REDO is the actual 2.0 of our store. Honestly, I’m still in awe. Massive shoutout to their team: Jackson, Brayden, Paxton, Austin, and Aaron. These guys—absolute rockstars. My advice is simple: Download, request a demo—you’ll thank me later. Show more

January 28, 2025
4.0

Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed. Other than that, Redo has been amazing and it has even increased our sales. Show more

September 11, 2024
5.0

Redo is exactly what we've been searching for. A one-stop-shop for all customer service needs from order tracking to returns. Amazing support! Bethany & Susannah helped us get setup and answered any questions we had. A HUGE addition to our store and we're forever grateful. Show more

August 27, 2024

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