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Redo icon

Redo

4.8(Reviews)

Elevate your shopper experience with premium support, returns, order tracking & package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. more Elevate your checkout experience with Redo return coverage. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. Let customers serve themselves with self-service chat workflows & order actions. Turn your order tracking emails into an upsell driving branded experience.

About Redo

Elevate your shopper experience with premium support, returns, order tracking & package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. more Elevate your checkout experience with Redo return coverage. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. Let customers serve themselves with self-service chat workflows & order actions. Turn your order tracking emails into an upsell driving branded experience.

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 5,859
2,308 installs
2308
Mar 16
1,316 installs
1316
Mar 17
26 installs
Mar 19
1,190 installs
1190
Mar 20
385 installs
385
Mar 21
62 installs
Apr 24
18 installs
Apr 25
30 installs
Apr 26
25 installs
Apr 27
20 installs
Apr 28
20 installs
Apr 29
38 installs
Apr 30
26 installs
May 1
42 installs
May 2
98 installs
May 3
32 installs
May 4
223 installs
May 20

Frequently Asked Questions

What is Redo?

Elevate your shopper experience with premium support, returns, order tracking & package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. more Elevate your checkout experience with Redo return coverage. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. Let customers serve themselves with self-service chat workflows & order actions. Turn your order tracking emails into an upsell driving branded experience.

How much does Redo cost?

Redo offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Redo easy to set up?

Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

4.0

Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed. Other than that, Redo has been amazing and it has even increased our sales. Show more

September 11, 2024
5.0

Redo is exactly what we've been searching for. A one-stop-shop for all customer service needs from order tracking to returns. Amazing support! Bethany & Susannah helped us get setup and answered any questions we had. A HUGE addition to our store and we're forever grateful. Show more

August 27, 2024
5.0

Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you. Show more

August 13, 2024
5.0

Xiva automates tasks like sending return labels or issuing refunds. This saves you time and effort, allowing you to focus on other aspects of your business. Show more

August 1, 2024
5.0

Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site. Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app! Show more

July 30, 2024

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