Stay AI Subscriptions App

We've switched between a few subscription apps over the years. Stay AI is by far the best one. Setup was smooth, the platform works and is easy to use, and the team is always quick to help. Whenever we've had an issue they jumped on help immediately. Couldn't be happier with the switch. Highly recommend.

I moved over from Recharge to Stay.ai a few years ago and have never looked back. We are primarily a DTC subscription business, and believe the stay.ai backend + customer experience is excellent. The account support we receive from Karl and Alexis has also been timely and very helpful. highly recommend.

Been with Stay for about six months now, and unfortunately it’s been another case of overpromising and underdelivering. During the sales process, I was told I’d have regular meetings with my Customer Success Manager, along with proactive recommendations and insights on how to optimize my subscription program. Since implementation, that simply hasn’t happened. The only interactions I’ve had with my CSM were when I reached out with questions. There have also been new features released during my time on the platform, yet I’ve received no outreach, guidance, or recommendations on whether they could benefit my business. The platform itself is solid. It works as advertised and I don’t have major complaints about the software. The problem is that a big part of the reason I chose Stay was the level of support that was promised during the sales process. I expected a proactive partner that would help identify opportunities to improve and grow my subscription program. Instead, the relationship has been largely reactive. If you’re unhappy with your current subscription platform’s support, Stay probably won’t solve that problem. The software is fine, but the service has fallen well short of expectations.

The team from Stay has been amazing so far in helping with our setup and subscription program! We migrated from BOLD to Stay.ai and the experience was seamless from start to finish. Their team made the transition incredibly smooth with no problems or downtime. Since switching, we’ve had access to a much better analytics dashboard that actually gives us useful insights, and features like the cancellation survey have helped us better understand and reduce churn. Also the customer portal has also been a huge hit with our subscribers! Overall we are very happy with this switch over and cant wait to continue to grow using Stay!

Karl is the best! Our team loves partnering with him on strategy. He tailors strategy to the needs of our business- we are so grateful for him!