Customer.guru Net Promoter NPS
Track segmented customer satisfaction with Net Promoter Score-based surveys See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. more Installation takes 30 seconds Radically more survey responses thanks to smart follow-ups Embed testimonials and reviews
About Customer.guru Net Promoter NPS
Track segmented customer satisfaction with Net Promoter Score-based surveys See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. more Installation takes 30 seconds Radically more survey responses thanks to smart follow-ups Embed testimonials and reviews
Key Features
- Advanced customer capabilities
Shopify App Installs
No install data available
Frequently Asked Questions
What is Customer.guru Net Promoter NPS?
Track segmented customer satisfaction with Net Promoter Score-based surveys See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. more Installation takes 30 seconds Radically more survey responses thanks to smart follow-ups Embed testimonials and reviews
How much does Customer.guru Net Promoter NPS cost?
Customer.guru Net Promoter NPS offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Customer.guru Net Promoter NPS easy to set up?
Yes, Customer.guru Net Promoter NPS is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Absolutely horrendous customer support; I have tried to reach them since April 2023 to help me troubleshoot (hello@customer.guru). None of my reviews show up on the testimonials page. Not sure if it is a code problem or something else (I've copied/pasted their exact custom code for my store). Originally, individual NPS reviews showed up fine, and after some time they stopped displaying. Given the absolute lack of support, there is no way I would sign up to any of their plans and cannot recommend using them. I'm hopeful they will be able to help, and I'm willing to update this review when the time comes; until then, it is zero stars. Show more
Fantastic app, poor support. I've sent multiple emails and I haven't received a response to any of them. How can I pay your subscription if I can't trust I will get the support I need? PS: I posted this review on July 7th, still no replies from you guys. What's going on???? Show more
Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight. Show more
So far it is very easy to use. VM of the website is better ands resulted in a better user interface for us Show more
I have had customer guru for a while on our website now. Its lovely, as it gets customers to try out products. The only reason I gave it 4 starts is so they can maybe improve the appearance of their comments. Contine the good work! Thanks Show more
Get Customer.guru Net Promoter NPS
View on Shopify App StoreCategories
Alternatives to Customer.guru Net Promoter NPS
Target Millions of High-Quality Shopify Stores
StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.
Discover StoreCensus