Branded tracking page optimised to drive more repeat purchases from your existing customers! De-stress your support & drive revenue from tracking page upsells with our order lookup app. Tracking app that was designed to convert transactional messages into revenue opportunity with a page designed by CRO experts. Seeking a superior tracking app to reduce customer support burden while increasing conversions? Postship is the answer. Reimagine post purchase with our order status notifications. Outpace your competitors with intuitive tracking pages. De-stress your support & drive revenue from tracking page upsells with our order lookup app. Tracking app that was designed to convert transactional messages into revenue opportunity with a page designed by CRO experts. Seeking a superior tracking app to reduce customer support burden while increasing conversions? Postship is the answer. Reimagine post purchase with our order status notifications. Outpace your competitors with intuitive tracking pages. more Tracking Page designed to convert tracking page views into revenue Beautiful & Smart order lookup page to represent your brand consistency Superb Notification system trained to Inform | Create urgency | Drive revenue Powerful Shipping analytics and 24/7 live chat and email support. Extraordinary performance for driving revenue from tracking pages
SMS Shopify Apps
Discover the best SMS apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.
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Engage with customers and answer their questions via WhatsApp with ease! Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty. Enhance your customer support and streamline communication with our integrated chat solution. more Instant live chat with customers in real-time via Messenger, Telegram, WhatApp. Customize all chat settings like triggers, delay, bubble icon, and button text Set up an automate personal message upon entering the live chat Fully customizable design. Set your avatar or image, colors, shape, position
Do Preorders on Deposit or Backorders with Waitlists, Restock Alerts or Back in Stock Notifications Preorder manager to hype presales on new product launches. Never miss sales with waitlists on sold out products, back in stock notifications & restock alerts. Out of stock products go on D2C, B2B preorder or backorder. Add a preorder button & notify me button on product pages with partial payments, split payment pre-orders with automatic discounts, presale order limits, order tagging, stylish pre-order badges, automated pre order email & restock alerts, shipping dates, pre-orders countdown timer Preorder manager to hype presales on new product launches. Never miss sales with waitlists on sold out products, back in stock notifications & restock alerts. Out of stock products go on D2C, B2B preorder or backorder. Add a preorder button & notify me button on product pages with partial payments, split payment pre-orders with automatic discounts, presale order limits, order tagging, stylish pre-order badges, automated pre order email & restock alerts, shipping dates, pre-orders countdown timer more Product Tag: Activate preorder, back in stock, restock, coming soon product drop Partial Payment: Collect partial payments for orders & rest on set shipping date Back in Stock Emails: Capture email addresses to send when products restock Inventory Manager: Turn pre orders & restocks on/off based on inventory levels Guided Video Call: To set up DTC B2B preorders & notify me. Email & chat support
Sell preorder & backorders with partial payments. Send Back in stock alerts on restock to waitlists! Use STOQ's Preorder or Notify Me button to create waitlists for out of stock products. Offer pre-order, backorder, presales with deposits or partial payment and unlock preorder revenue today. Or send back in stock when you restock via email/SMS automatically. Customize everything with 24*7 help. With STOQ, send back in stock alerts and get preorders with many features built for you - multiple locations, Klaviyo sync & back in stock emails, analytics, markets, reminder alerts & more! Use STOQ's Preorder or Notify Me button to create waitlists for out of stock products. Offer pre-order, backorder, presales with deposits or partial payment and unlock preorder revenue today. Or send back in stock when you restock via email/SMS automatically. Customize everything with 24*7 help. With STOQ, send back in stock alerts and get preorders with many features built for you - multiple locations, Klaviyo sync & back in stock emails, analytics, markets, reminder alerts & more! more Add Preorder or Notify me widget to your out of stock products in minutes Customize preorder button, restock alerts to match your brand, with 24*7 help Send back in stock email/SMS alerts to waitlist when you restock automatically Set up preorder, presales, back orders, deposit or partial payment orders B2B preorders, sync mailing list w/ Klaviyo, connect markets, locations & more
Grow sales with pre-order, backorder. Add out of stock waitlists with 'notify me' & restock alerts. Recover lost sales from your sold out pages with Pre-orders, and back in stock alerts. We've made our App super easy to get started - setup only takes a few minutes. Our 24/7 human-only live-chat support team helps you right away if you need any assistance. Recover lost sales from your sold out pages with Pre-orders, and back in stock alerts. We've made our App super easy to get started - setup only takes a few minutes. Our 24/7 human-only live-chat support team helps you right away if you need any assistance. more Grow sales on autopilot with Preorders and back in stock alerts Create Pre orders to generate real demand for out of stock products Add a Notify me button to create out of stock waitlists Send automatic back in stock alerts when your restock sold out products Works at a variant level: backorder, pre sale & back in stock alerts
AI contact form builder with file uploads, conditional logic, and no-code embeds. Create Shopify custom form with upload or image upload, inquiry, quote, registration, lead, and survey forms without code. Use AI to get started, then customize fields, conditional logic, multi-step layouts, popups, and inline embeds. Collect customer details, photos, and documents, send email alerts and autoresponders, and sync submissions with Shopify Customers, Google Sheets, Klaviyo, Mailchimp, Omnisend, or Zapier. Create Shopify custom form with upload or image upload, inquiry, quote, registration, lead, and survey forms without code. Use AI to get started, then customize fields, conditional logic, multi-step layouts, popups, and inline embeds. Collect customer details, photos, and documents, send email alerts and autoresponders, and sync submissions with Shopify Customers, Google Sheets, Klaviyo, Mailchimp, Omnisend, or Zapier. more Create AI-assisted contact, file upload, inquiry, quote, and registration forms Collect photos, documents, and customer details with flexible file uploads Use conditional logic, multi-step layouts, and required fields to guide shoppers Embed forms inline, in popups, or on product, cart, home, and landing pages Send email alerts and sync submissions with Shopify, Sheets, Klaviyo, or Zapier
ProWebSms helps stores to send engaging SMS / Whatsapp messages to customers on various events. - Send SMS or Whatsapp messages to customers on checkout. Or send SMS or Whatsapp messages to yourself including other shop administration members. - Send SMS or Whatsapp messages to customers when you receive payment - Send SMS or Whatsapp messages to customers when you ship orders - Send SMS or Whatsapp messages for abandoned carts - Send SMS or Whatsapp messages for product review and insert the response automatically in product reviews. - Advanced variable system to customize messages - Send SMS or Whatsapp messages to customers on checkout. Or send SMS or Whatsapp messages to yourself including other shop administration members. - Send SMS or Whatsapp messages to customers when you receive payment - Send SMS or Whatsapp messages to customers when you ship orders - Send SMS or Whatsapp messages for abandoned carts - Send SMS or Whatsapp messages for product review and insert the response automatically in product reviews. - Advanced variable system to customize messages more Use our reliable SMS Master Gateway to send SMS. Reliable and cost-effective. Or send SMS using SMS gateway of your choice or Android smartphone or Whatsapp. Assistance with sender ID registration in Gulf countries and elsewhere.
Use Many Chat/Live Chat/messenger with FAQ, abandoned cart with chatbots, Push notification inc ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. ManyChat & Live Chat for Shopify. Switch instantly between ManyChat automation & live chat. Automate abandoned cart recovery (ManyChat, SMS, email), order confirmation, tracking updates & marketing. Add Facebook Messenger, Instagram, push notifications, FAQ, reviews, signup forms & multi-operator support. Answer order status instantly and boost conversions. more Many Chat + Live chat without signup instantly. Switch Many or live chat Automated Cart recovery , Order Confirmation, Tracking updates by Many /Email Connect your own number for Many automated msg, send promotional message Own branded number for Many automated msg, using your own logo and name Chatbot for Automated answers of your queries. FAQ and FAQ Pages included
Engage Customers Anywhere – WhatsApp, Messenger, 20+ Chat Channels & Contact Form QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. QChat lets your customers connect with you instantly through WhatsApp, Messenger, Instagram, Telegram, Line, and 20+ chat apps – all from a single, floating chat widget. Add a contact form, call button, or click-to-call widget to make your store fully chat-ready. Whether it's pre-sale questions or post-purchase support, QChat helps you stay connected and close more leads in real time. more Let customers reach you through their favourite messaging apps Connect via WhatsApp, Messenger, Telegram, Instagram, Line and 20+ platforms Show or hide chat buttons on desktop, mobile, or both – full device control Analyse the effectiveness of chat channels via Google Analytics Customize chat widget style, device targeting, page rules, and welcome messages
Customer Engagement Platform with Live Chat, AI Agent, Marketing Automation, CDP, and More. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. Want to scale global e-commerce without piling up support costs? QuickCEP delivers an advanced LLM-driven AI Agent platform to automate interactions, streamline support, and boost sales across channels. Unlike rigid chatbots, our empathetic AI Agent understands complex context and executes real business tasks. It works 24/7 as your dedicated digital employee with zero downtime, turning support conversations into repeat revenue. more Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox. Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion. Automated WhatsApp Growth: Send tailored marketing & order updates at scale. Seamless Agent Handover: Intelligently route complex issues to human agents. Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Simplify order management with smooth order sync and tracking. QuickEye helps you build a branded order tracking page. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Reduce WISMO while you grow repeat sales. Tap to track order! QuickEye helps you build a branded order tracking page. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Reduce WISMO while you grow repeat sales. Tap to track order! more Branded tracking page for order tracking, tracking order, and order lookup. Centralized shipment dashboard to track shipment status and identify exceptions Built-in analytics to get insights into shipment status and on-time performance
RapidShyp helps online sellers ship orders across India using multiple couriers on a single platform With RapidShyp, D2C brands and eCommerce businesses get access to tech-enabled shipping solutions. Partnered with 15+ courier partners, our platform helps online brands fulfill Shopify orders without the hassle of handling complex logistic operations & ship to customers across 26000+ pin codes at affordable rates in India. A venture of Om Logistics, RapidShyp aims to simplify shipping operations for businesses of all sizes, with advanced yet easy-to-use shipping workflows, and other benefits. With RapidShyp, D2C brands and eCommerce businesses get access to tech-enabled shipping solutions. Partnered with 15+ courier partners, our platform helps online brands fulfill Shopify orders without the hassle of handling complex logistic operations & ship to customers across 26000+ pin codes at affordable rates in India. A venture of Om Logistics, RapidShyp aims to simplify shipping operations for businesses of all sizes, with advanced yet easy-to-use shipping workflows, and other benefits. more Order Management System RTO and NDR Management Branded Tracking Page Buyer Communication Management
Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more Increase profit at each touchpoint of the buyer journey. Increase exchange rates and decrease return rates with AI personalization AI-first customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with shoppable email and AI persona targeting Increase conversion rates in your checkout flow with AI-driven A/B testing
Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
An AI support team that resolves tickets end to end. A manager AI trains it and checks its work. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. more AI agents resolve order, return, refund & subscription tickets end to end A manager AI reads your store and writes the playbooks your agents follow Guardrails you set: refund limits, approval rules, escalate instead of guess A QA agent reviews closed conversations and closes the gaps it finds One inbox for your team: email, chat, social, SMS and every store you run
AI-powered customer retention with gift cards, store credit, loyalty, rewards, cashback & refunds Turn every customer interaction into an opportunity to drive repeat revenue. Rise combines gift cards, store credit, loyalty, cashback, refunds, and rewards in one branded wallet, powered by an AI Retention Agent that helps you launch faster, monitor performance, uncover revenue opportunities, and optimize retention. More than a rewards program, Rise helps you build a smarter loyalty program and referral program that grow sales, increase customer lifetime value, and keep shoppers coming back. Turn every customer interaction into an opportunity to drive repeat revenue. Rise combines gift cards, store credit, loyalty, cashback, refunds, and rewards in one branded wallet, powered by an AI Retention Agent that helps you launch faster, monitor performance, uncover revenue opportunities, and optimize retention. More than a rewards program, Rise helps you build a smarter loyalty program and referral program that grow sales, increase customer lifetime value, and keep shoppers coming back. more AI Retention Agent finds revenue opportunities & recommends your next move Unify gift cards, loyalty and rewards, cashback & refunds in one customer wallet Run cash back campaigns to increase AOV and drive repeat purchases Reward loyalty with store credit for signups, referrals, VIPs & lifetime spend Sell branded digital & physical gift cards online & at POS
Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Package protection that gives your customers peace of mind at checkout Returns management software with AI verification, exchanges, and POS support Cash back loyalty discounts on the next purchase to bring customers back Order tracking to extend customer lifetime value and keep customers 10x engaged Instant claims resolution that saves time, support costs & customer frustration
Notify Me buttons, Back in Stock, Restock Alert, & Out of Stock Alert for Back in Stock products. Recover lost sales and increase revenue with Back in Stock alerts sent via email and SMS. Let customers join waitlists for Out of Stock products with automatic Restock notifications. Support Notify Me widgets for Back in Stock alerts, preorder waitlists, price drop notifications, and low stock warnings - converting interested shoppers into paying customers. Customize Back in Stock alert templates to match your brand and retarget subscribers with exclusive offers to maximize conversion rates. Recover lost sales and increase revenue with Back in Stock alerts sent via email and SMS. Let customers join waitlists for Out of Stock products with automatic Restock notifications. Support Notify Me widgets for Back in Stock alerts, preorder waitlists, price drop notifications, and low stock warnings - converting interested shoppers into paying customers. Customize Back in Stock alert templates to match your brand and retarget subscribers with exclusive offers to maximize conversion rates. more Convert lost sales with automated Back in Stock and Notify Me alerts Email and SMS notifications for low stock, out of stock and restock alerts Track B2B and D2C demand to optimize retargeting with personalized alerts Real-time Back in Stock alerts to trigger FOMO and re-engage potential buyers Manual Back in Stock alerts, Custom CSS, Notification filters, resend, and more!
Easily migrate or import Gift Cards & Store Credit from any POS system or website, in any currency. Why We Built It? Until now, if you wanted to migrate your Gift Cards or Store Credits from another platform to Shopify you had to either complete this task manually or ask a developer to build you a migration App. Both of these options came at a cost time or money. We wanted to empower merchants with the option to migrate their Gift Cards/Store Credits onto Shopify in minutes not days. We migrate thousands of gift cards from any POS system or website. We are here to level up business together. Why We Built It? Until now, if you wanted to migrate your Gift Cards or Store Credits from another platform to Shopify you had to either complete this task manually or ask a developer to build you a migration App. Both of these options came at a cost time or money. We wanted to empower merchants with the option to migrate their Gift Cards/Store Credits onto Shopify in minutes not days. We migrate thousands of gift cards from any POS system or website. We are here to level up business together. more Migrate existing Gift Cards from any platform into Shopify with the same codes. Customers keep redeeming with the same code, no reissuing or new cards needed. Import Gift Cards and Store Credit in any currency, with a balance per currency. Bulk-generate Gift Cards for marketing promos and send them by email or SMS. Import Store Credit in bulk and keep exact balances, even partially-used ones.
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About SMS Apps for Shopify
SMS apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a sms app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best sms solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.