Leading AI-powered conversational commerce platform for brands Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS. more Helpdesk built for scale: Manage all customer conversations in one unified inbox Autonomous ticket resolution: AI Agent handles end-to-end support AI Shopping Assistant: Recommend products and guide shoppers in real time Unified commerce stack: 100+ integrations to power the full customer journey Actionable analytics: Turn customer conversations into insights to drive revenue
SMS Shopify Apps
Discover the best SMS apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.
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The easy way to buy, send, and receive personalized gift cards for any occasion. Let customers purchase gift cards and send them to friends via post office or email. Easily keep track of all purchased certificates and enable visitors to customize their gift cards according to their needs. Let customers purchase gift cards and send them to friends via post office or email. Easily keep track of all purchased certificates and enable visitors to customize their gift cards according to their needs. more Easily manage gift card balances and images with upload and customization option Allow your customer to choose custom value and Customize gift card when purchase Reminder emails help customers remember and use their gift cards. The balance checking page helps customers easily check their gift card balances. The customer email template helps merchants customize gift card emails easily.
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
KakaoTalk order updates to customers, boosting trust and reducing inquiries. Send real-time KakaoTalk notifications to your Korean customers with Kakao Alimtalk. Automate order, shipping, delivery, and refund updates to reduce support and boost satisfaction. Fully customizable templates, your own Kakao Business profile, and seamless setup inside Shopify no extra accounts needed. Refreshed UX for 2026 Send real-time KakaoTalk notifications to your Korean customers with Kakao Alimtalk. Automate order, shipping, delivery, and refund updates to reduce support and boost satisfaction. Fully customizable templates, your own Kakao Business profile, and seamless setup inside Shopify no extra accounts needed. Refreshed UX for 2026 more Real-time KakaoTalk order updates – Keep customers informed instantly. Custom templates and profiles – Create unique messages from your brand Fully integrated with Shopify – Easy setup, no extra accounts or websites needed
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API.
Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal. more AI Copilot assistant: Get instant AI-powered replies that speed up support. 200+ integrations: Chat with customers via Messenger, WhatsApp, and more. Proactive customer engagement: Reach shoppers with timely deals and updates. Product recommendations: Suggest items that link directly to product pages. Checkout chat support: Assist buyers during checkout to reduce abandoned carts
Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue. Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences. Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences. more Automate returns & incentivize exchanges with Shop Now & Bonus Credit Improve pre-purchase conversion with Checkout+, Package Protection and Delivery Prevent return fraud with AI, rules, Workflows & blocklists Let customers edit orders post-purchase to reduce cancellations & support Proactive tracking & notifications that reduce WISMO & improve visibility
Sell digital gift cards, Issue store credit, Sync gift cards to other stores, Clover and Square. Customize our gift card experience with your branding and styles. Create multiple card designs for different occasions for customers to choose from. Customers can choose their gift amount, recipient details and enter a personal message. Gift cards can be delivered at a time of the purchaser's choosing or delivered instantly. Customize our gift card experience with your branding and styles. Create multiple card designs for different occasions for customers to choose from. Customers can choose their gift amount, recipient details and enter a personal message. Gift cards can be delivered at a time of the purchaser's choosing or delivered instantly. more Sell customizable digital and physical gift cards on your Shopify store and POS. Issue store credit to issue new gift cards or existing gift cards. Sync gift cards to other Shopify stores, Clover and Square POS.
Turn “Out of Stock” into Sales Never Miss a Sale Again – Turn Stockouts into Opportunities! Out-of-stock products shouldn’t mean lost revenue. With Back In Stock Notifier, customers get instant alerts the moment their desired items are restocked—bringing them back to your store and boosting conversions effortlessly. Never Miss a Sale Again – Turn Stockouts into Opportunities! Out-of-stock products shouldn’t mean lost revenue. With Back In Stock Notifier, customers get instant alerts the moment their desired items are restocked—bringing them back to your store and boosting conversions effortlessly. more Instant Alerts – Auto-send email, SMS & push when items restock. “Notify Me” Button – Add a restock alert button to product pages. Fully Customizable – Match alerts & widgets to your brand.
Keep customers updates with different order related notifications. Also recover abandoned checkouts. Sending multiple SMS messages for abandoned checkout with different customizable templates increases chance to recover orders. Send sms to customers at every stage like Abandoned cart, Order Verification by OTP/SMS, Order Confirmation, Order Cancellation, Order Refund. It helps to have tracking data of SMS. If customer has clicks on link given in SMS, If checkout is completed using SMS, List of all sent SMS. Sending multiple SMS messages for abandoned checkout with different customizable templates increases chance to recover orders. Send sms to customers at every stage like Abandoned cart, Order Verification by OTP/SMS, Order Confirmation, Order Cancellation, Order Refund. It helps to have tracking data of SMS. If customer has clicks on link given in SMS, If checkout is completed using SMS, List of all sent SMS. more Automated SMS Notifications for all order related events Recovery abandoned checkouts, Order Verification, Order Confirmation Order Fulfillment, Order Refund, Order Cancellation Customizable SMS texts
Recover sales with AI inventory alerts(email & SMS), popups, forms, and product page sections. SendWILL Back In Stock helps merchants recover lost sales with AI-optimized email and SMS alerts. Our AI analyzes restock quantities, subscriber demand, and conversion rates to send notifications at the best time and volume. The app includes a variety of on-site components such as popups, forms, sold out badges, and native product page sections for Online Store 2.0. Merchants can easily customize templates and widgets to match their theme, set up quickly, and get 24/7 live chat support. SendWILL Back In Stock helps merchants recover lost sales with AI-optimized email and SMS alerts. Our AI analyzes restock quantities, subscriber demand, and conversion rates to send notifications at the best time and volume. The app includes a variety of on-site components such as popups, forms, sold out badges, and native product page sections for Online Store 2.0. Merchants can easily customize templates and widgets to match their theme, set up quickly, and get 24/7 live chat support. more AI-powered automatic email/SMS notifications reach customers at the right time Show button and popup on out-of-stock product & collection pages Edit email template freely in block section Multiple languages templates Inventory alert per warehouse / location
PreOrder, Back in Stock Notifications, , Low Stock Alerts, Interest Alerts, Out of Stock, Low Stock Never miss a sale! Send instant Back in stock Notifications, PreOrder, Interest-based Alerts and show Low stock alerts with NotifyPro. Accept pre-orders for out of stock items and fulfill them later | Notify Me. NotifyPro allows you to customize the look of widgets & notifications sent via Email/SMS and Push Notifications. Bring prospective shoppers back to your store with AI-based Interest Alerts. Use Analytics to see how well different notifications and working and customize them your way. Never miss a sale! Send instant Back in stock Notifications, PreOrder, Interest-based Alerts and show Low stock alerts with NotifyPro. Accept pre-orders for out of stock items and fulfill them later | Notify Me. NotifyPro allows you to customize the look of widgets & notifications sent via Email/SMS and Push Notifications. Bring prospective shoppers back to your store with AI-based Interest Alerts. Use Analytics to see how well different notifications and working and customize them your way. more Notify customers via push, email, or SMS when items are Back in Stock for sale. Show "Pre-order" button in Product, Collections & Home page to accept pre-orders Display real-time low stock alert on product page to create FOMO & improve sales Send targeted Email/PN Interest Alerts based on shopper's browsing history Customize the notifications and alerts for various channels like Email/SMS/PN
Notify Me! for back in stock alert, backorder, out of stock waiting list, low stock alert & wishlist Add “Notify Me,” “PreOrder,” or “Wishlist” buttons to out-of-stock product, home, and collection pages. Send auto restock alerts via email/SMS/push. Accept D2C/B2B pre-orders with discounts, notes, and partial payments. Show low stock with a “only X left” counter for FOMO and forecast inventory with low stock alerts. Wishlist lets shoppers save items and return later—boosting engagement and recovery. More presale, back in stock and wish list features and details Inside Notify Me!™. Add “Notify Me,” “PreOrder,” or “Wishlist” buttons to out-of-stock product, home, and collection pages. Send auto restock alerts via email/SMS/push. Accept D2C/B2B pre-orders with discounts, notes, and partial payments. Show low stock with a “only X left” counter for FOMO and forecast inventory with low stock alerts. Wishlist lets shoppers save items and return later—boosting engagement and recovery. More presale, back in stock and wish list features and details Inside Notify Me!™. more Accept B2B preorders for your chosen catalogs and locations alongside D2C Save products with Wishlist button even when not logged in (Guest Wishlist) Works with your other tools and apps to create back order and restock workflows Low stock alert and widget, multilingual tools, forecasting, resend, and more!
We Make Shipping Easier and Faster OneShip provide powerful shipping features that shorten your time on order fulfillments. Real-time order synchronization enables you to manage your order in OneShip anytime. Merge up to 1000 orders and create 500 labels with multiple carriers per time. 24/7 customer support and real-time tracking helps you save time on after-sales service. Marketing tools like branding tracking pages and emails are also accessible to expand your business and promote your sales OneShip provide powerful shipping features that shorten your time on order fulfillments. Real-time order synchronization enables you to manage your order in OneShip anytime. Merge up to 1000 orders and create 500 labels with multiple carriers per time. 24/7 customer support and real-time tracking helps you save time on after-sales service. Marketing tools like branding tracking pages and emails are also accessible to expand your business and promote your sales more Order fulfillment——Bulk merge 1000 orders and create up to 500 labels per time Powerful trackers——Track any shipments no matter where they are created Address Validation——Auto-correct the wrong or incomplete synced address Real-time check out——Apply the shipping fee to check-out page for your customers
Real-time tracking with a tracking page and status updates for complete & partial order fulfillments Provide customers with real-time visibility into their orders through a branded tracking page and automatic notifications. Track partial orders effortlessly, with separate tracking for each shipment. Optimize your shipping process and improve delivery times with actionable insights. Create a seamless customer experience with branded tracking pages that match your brand identity. Integrate with multiple logistics providers to offer flexible shipping options and ensure global reach. Provide customers with real-time visibility into their orders through a branded tracking page and automatic notifications. Track partial orders effortlessly, with separate tracking for each shipment. Optimize your shipping process and improve delivery times with actionable insights. Create a seamless customer experience with branded tracking pages that match your brand identity. Integrate with multiple logistics providers to offer flexible shipping options and ensure global reach. more Allow customers to track orders directly on your website. Integration with multiple courier companies. Track both partial and complete order fulfillments. Real-time notifications for every order status update.
Ordertracker enables order tracking, email notifications, China masking, upsells and analytics. Ordertracker lets your customers track their orders directly on your Shopify store with a fully customizable branded tracking page. Automatic email notifications keep them informed from purchase to delivery. Chinese carriers and tracking events are replaced with clean generic phrases for a seamless dropshipping experience. Built-in upsells on the tracking page help you generate extra revenue. A centralized dashboard with delivery analytics, incident reports and shipment visibility across 1,200+ Ordertracker lets your customers track their orders directly on your Shopify store with a fully customizable branded tracking page. Automatic email notifications keep them informed from purchase to delivery. Chinese carriers and tracking events are replaced with clean generic phrases for a seamless dropshipping experience. Built-in upsells on the tracking page help you generate extra revenue. A centralized dashboard with delivery analytics, incident reports and shipment visibility across 1,200+ more Branded tracking page where customers can track their orders on your store. Automatic email notifications to keep customers informed from order to delivery. Chinese carriers and tracking events replaced with clean generic phrases. Built-in upsells on the tracking page to generate extra revenue. Centralized dashboard with delivery analytics and incident reports.
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (130+ carriers), fully branded Delivery Tracking
ParcelWILL (formerly ParcelPanel): reduce WISMOs, build customer loyalty, and drive more sales. Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7. Track my orders in real time and resolve shipping exceptions before customers complain. Automatically send shipping notifications to keep customers informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart AI upsell system. Access powerful analytics to optimize shipping performance. Hide all Chinese origin details with 1 click—perfect for dropshipping. Enjoy live chat or email support, available 24/7. more Track your orders & last-mile delivery, sync parcel tracking info to PayPal. Engage customers with timely shipping notifications as order status updates. Branded tracking page with estimated delivery dates and more—reduce WISMO calls. Hide all Chinese origin details with 1 click—perfect for dropshipping merchants. Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
Sipariş sonrası kargo takip kodu entegrasyonu. Kapıda Ödemeli kargo için uygun + Özel Kargo Etiketi Yurtiçi Kargo Shopify Entegrasyon uygulaması, sipariş sonrası kargo süreçlerinizi otomatik hale getirir. Kargo Takip Kodu ile ilgili bilgileri Yurtiçi Kargo sisteminden alır ve sipariş içerisine ekler. Müşteriyi Email ve SMS ile bilgilendirir. Kargo teslim edildiğinde siparişi otomatik arşivler. Gönderici ödemeli ve Kapıda Ödemeli kargo türleri için uygundur. Tahsilatlı kargolar için tutarı sipariş toplamından alarak kapıda ödenmesini sağlar. Kullanmak için Yurtiçi Kargo API bilgileri gerekir. Yurtiçi Kargo Shopify Entegrasyon uygulaması, sipariş sonrası kargo süreçlerinizi otomatik hale getirir. Kargo Takip Kodu ile ilgili bilgileri Yurtiçi Kargo sisteminden alır ve sipariş içerisine ekler. Müşteriyi Email ve SMS ile bilgilendirir. Kargo teslim edildiğinde siparişi otomatik arşivler. Gönderici ödemeli ve Kapıda Ödemeli kargo türleri için uygundur. Tahsilatlı kargolar için tutarı sipariş toplamından alarak kapıda ödenmesini sağlar. Kullanmak için Yurtiçi Kargo API bilgileri gerekir. more Sipariş sonrasında Kargo Takip Kodu otomatik olarak alınarak siparişe eklenir. Takip kodu geldiğinde müşteriye otomatik olarak Email ve SMS gönderilir. Kapıda Ödemeli Kargolar (Tahsilatlı Kargo) için uygundur. Toplu Etiket ve Sevk İrsaliyesi ile tüm kargolarınızın barkodu anda basılabilir. İade kargo takibi ve tekrarlı kargo gönderim özelliği bulunmaktadır.
Branded tracking page optimised to drive more repeat purchases from your existing customers! De-stress your support & drive revenue from tracking page upsells with our order lookup app. Tracking app that was designed to convert transactional messages into revenue opportunity with a page designed by CRO experts. Seeking a superior tracking app to reduce customer support burden while increasing conversions? Postship is the answer. Reimagine post purchase with our order status notifications. Outpace your competitors with intuitive tracking pages. De-stress your support & drive revenue from tracking page upsells with our order lookup app. Tracking app that was designed to convert transactional messages into revenue opportunity with a page designed by CRO experts. Seeking a superior tracking app to reduce customer support burden while increasing conversions? Postship is the answer. Reimagine post purchase with our order status notifications. Outpace your competitors with intuitive tracking pages. more Tracking Page designed to convert tracking page views into revenue Beautiful & Smart order lookup page to represent your brand consistency Superb Notification system trained to Inform | Create urgency | Drive revenue Powerful Shipping analytics and 24/7 live chat and email support. Extraordinary performance for driving revenue from tracking pages
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About SMS Apps for Shopify
SMS apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a sms app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best sms solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.