Make gift cards easy to gift! An easier way for your customers to buy & send gift cards directly. With Gift Card Pro, your customers can send digital & physical Gift Cards directly to recipients via Email, Text and Post - with completely automatic fulfillment. When a customer goes through the Gift Card purchasing process on your store, they can choose from multiple greeting card designs, select a value, include a gift message, record a video message, and select a specific date and time for delivery. You can choose the options your customers see, and build a unique experience. With Gift Card Pro, your customers can send digital & physical Gift Cards directly to recipients via Email, Text and Post - with completely automatic fulfillment. When a customer goes through the Gift Card purchasing process on your store, they can choose from multiple greeting card designs, select a value, include a gift message, record a video message, and select a specific date and time for delivery. You can choose the options your customers see, and build a unique experience. more Automate scheduled Digital & Physical Gift Card delivery via Email, SMS and Post Add pre-set gift card denominations to choose from and enable custom amounts Custom cards - select a design, add a gift note, and record a video message Send Digital and Physical gift cards in Bulk - great for corporate gifting Send automated notifications about outstanding balances on gift cards.
SMS Shopify Apps
Discover the best SMS apps for your Shopify store in 2025. Compare features, pricing, and reviews to find the perfect solution.
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Send shipping status notifications via Whatsapp Are you tired of clients asking where their order is? Keep you clients up to date with Whatsapp shipping status notifications. Send automatic Whatsapp messages to confirm order, notify when the order has been fulfilled, in transit, out for delivery, and delivered. Monitor shipping status, identify any incidents and follow up with great customer service. Clients are anxious to know when they will receive their products, with GO Tracking, those days are over. Are you tired of clients asking where their order is? Keep you clients up to date with Whatsapp shipping status notifications. Send automatic Whatsapp messages to confirm order, notify when the order has been fulfilled, in transit, out for delivery, and delivered. Monitor shipping status, identify any incidents and follow up with great customer service. Clients are anxious to know when they will receive their products, with GO Tracking, those days are over. more Send shipping status notifications via Whatsapp Keep clients up to date of every change in their shipping status via Whastapp Reduce your customer service support and increase customer satisfaction.
Deliver products to your customers with reliable last-mile solutions. Deliver from your online store to customers on the sameday with live tracking. With GoSAMEDAY, GoVIP and GoSHIFT service, we provide you with reliable last-mile solutions. Deliver from your online store to customers on the sameday with live tracking. With GoSAMEDAY, GoVIP and GoSHIFT service, we provide you with reliable last-mile solutions. more Return delivery price from the pickup location you selected. Return delivery price based on distance, size and urgency. Sync your Shopify orders to GoPeople with the criteria you set.
Streamline your customer experience with automation and AI Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels! more All support channels in one place: email, chat, social, voice, and SMS Enable customers to self-serve support with FAQ and Order Management Full ticket resolutions in your brand’s tone of voice thanks to AI Agent Connect with 100+ ecommerce-specific app integrations for unified customer data Increased conversions with AI-powered product recommendations & chat campaigns
The easy way to buy, send, and receive personalized gift cards for any occasion. Let customers purchase gift cards and send them to friends via post office or email. Easily keep track of all purchased certificates and enable visitors to customize their gift cards according to their needs. Let customers purchase gift cards and send them to friends via post office or email. Easily keep track of all purchased certificates and enable visitors to customize their gift cards according to their needs. more Easily manage gift card balances and images with upload and customization option Allow your customer to choose custom value and Customize gift card when purchase Reminder emails help customers remember and use their gift cards. The balance checking page helps customers easily check their gift card balances. The customer email template helps merchants customize gift card emails easily.
Turn browsers into buyers with idiot-proof technology. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships. more Autonomous Sales Agent is equivalent to store owner answering questions 24/7 Personal Shopping Assistant guides customers through purchases via video support Live shopping with instant purchasing and sales tracking Recorded shoppable videos with UGC sales tracking Short product videos that sell better than pictures.
KakaoTalk order updates to customers, boosting trust and reducing inquiries. Kakao Alimtalk Order Notifications connects Shopify merchants with Korean customers via instant KakaoTalk updates. Send notifications for order confirmation, shipping, delivery, and refunds, reducing inquiries and boosting satisfaction. Merchants can create custom templates and use either their own Kakao profile or the default Seoul Commerce profile. All setup is handled within Shopify admin, no additional accounts needed. Kakao Alimtalk Order Notifications connects Shopify merchants with Korean customers via instant KakaoTalk updates. Send notifications for order confirmation, shipping, delivery, and refunds, reducing inquiries and boosting satisfaction. Merchants can create custom templates and use either their own Kakao profile or the default Seoul Commerce profile. All setup is handled within Shopify admin, no additional accounts needed. more Real-time KakaoTalk order updates – Keep customers informed instantly. Custom templates and profiles – Create unique messages from your brand Fully integrated with Shopify – Easy setup, no extra accounts or websites needed
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API.
AI-powered LiveChat to boost sales, support customers, and offer shopping advice to website visitors With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. more Enable chat at checkout to assist customers and reduce cart abandonment. Proactively engage shoppers with coupons, deals, and announcements. Send product recommendations linking to the product pages in your store. See what's in a customer's cart with a real-time cart preview. Integrate with the most popular messaging apps like Messenger and WhatsApp.
Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics
Sell digital gift cards, Issue store credit, Sync gift cards to other stores, Clover and Square. Customize our gift card experience with your branding and styles. Create multiple card designs for different occasions for customers to choose from. Customers can choose their gift amount, recipient details and enter a personal message. Gift cards can be delivered at a time of the purchaser's choosing or delivered instantly. Customize our gift card experience with your branding and styles. Create multiple card designs for different occasions for customers to choose from. Customers can choose their gift amount, recipient details and enter a personal message. Gift cards can be delivered at a time of the purchaser's choosing or delivered instantly. more Sell customizable digital and physical gift cards on your Shopify store and POS. Issue store credit to issue new gift cards or existing gift cards. Sync gift cards to other Shopify stores, Clover and Square POS.
Turn “Out of Stock” into Sales Never Miss a Sale Again – Turn Stockouts into Opportunities! Out-of-stock products shouldn’t mean lost revenue. With Back In Stock Notifier, customers get instant alerts the moment their desired items are restocked—bringing them back to your store and boosting conversions effortlessly. Never Miss a Sale Again – Turn Stockouts into Opportunities! Out-of-stock products shouldn’t mean lost revenue. With Back In Stock Notifier, customers get instant alerts the moment their desired items are restocked—bringing them back to your store and boosting conversions effortlessly. more Instant Alerts – Auto-send email, SMS & push when items restock. “Notify Me” Button – Add a restock alert button to product pages. Fully Customizable – Match alerts & widgets to your brand.
Keep customers updates with different order related notifications. Also recover abandoned checkouts. Sending multiple SMS messages for abandoned checkout with different customizable templates increases chance to recover orders. Send sms to customers at every stage like Abandoned cart, Order Verification by OTP/SMS, Order Confirmation, Order Cancellation, Order Refund. It helps to have tracking data of SMS. If customer has clicks on link given in SMS, If checkout is completed using SMS, List of all sent SMS. Sending multiple SMS messages for abandoned checkout with different customizable templates increases chance to recover orders. Send sms to customers at every stage like Abandoned cart, Order Verification by OTP/SMS, Order Confirmation, Order Cancellation, Order Refund. It helps to have tracking data of SMS. If customer has clicks on link given in SMS, If checkout is completed using SMS, List of all sent SMS. more Automated SMS Notifications for all order related events Recovery abandoned checkouts, Order Verification, Order Confirmation Order Fulfillment, Order Refund, Order Cancellation Customizable SMS texts
Notify Me! for back in stock alert, backorder, out of stock waiting list, low stock FOMO & wishlist Add “Notify Me,” “PreOrder,” or “Wishlist” buttons to out-of-stock product, home, and collection pages. Send auto restock alerts via email/SMS/push. Accept D2C/B2B pre-orders with discounts, notes, and partial payments. Show low stock with a “only X left” counter to drive urgency (FOMO). Wishlist lets shoppers save items and return later—boosting engagement and recovery. More presale, back in stock and wish list features and details Inside Notify Me!™. Add “Notify Me,” “PreOrder,” or “Wishlist” buttons to out-of-stock product, home, and collection pages. Send auto restock alerts via email/SMS/push. Accept D2C/B2B pre-orders with discounts, notes, and partial payments. Show low stock with a “only X left” counter to drive urgency (FOMO). Wishlist lets shoppers save items and return later—boosting engagement and recovery. More presale, back in stock and wish list features and details Inside Notify Me!™. more Accept B2B preorders for your chosen catalogs and locations alongside D2C Wishlist button to build loyalty and let customers save products (New) Works with your other tools and apps to create back order and restock workflows Dedicated customer support team you can reach via chat/phone/email Low stock widget, multilingual tools, email domain setup, resend, and more!
Send SMS notifications to your customers regarding the status of every & keep them in the loop. OKURU Order SMS Notifications keeps customers updated on orders, delivery, cancellations, abandoned carts, and reviews. Now with custom messages for specific orders, you can personalize communication even more. Customize SMS templates, send bulk or manual messages, and target customer segments. Supports 15+ SMS gateways like Twilio, MSG91, Gupshup & more. Boost loyalty, satisfaction, and sales — all from your store’s dashboard. OKURU Order SMS Notifications keeps customers updated on orders, delivery, cancellations, abandoned carts, and reviews. Now with custom messages for specific orders, you can personalize communication even more. Customize SMS templates, send bulk or manual messages, and target customer segments. Supports 15+ SMS gateways like Twilio, MSG91, Gupshup & more. Boost loyalty, satisfaction, and sales — all from your store’s dashboard. more Send SMS notifications to customers from your own sender ID. 15+ SMS API gateways integrated. Extra SMS API gateways can be added. Custom or ready-made SMS & manually send messages to specific orders. Send mass SMS to groups, tags & segments - keep customers updated on store news Accelerate sales & revenue by conveying SMS notifications for abandoned cart.
We Make Shipping Easier and Faster OneShip provide powerful shipping features that shorten your time on order fulfillments. Real-time order synchronization enables you to manage your order in OneShip anytime. Merge up to 1000 orders and create 500 labels with multiple carriers per time. 24/7 customer support and real-time tracking helps you save time on after-sales service. Marketing tools like branding tracking pages and emails are also accessible to expand your business and promote your sales OneShip provide powerful shipping features that shorten your time on order fulfillments. Real-time order synchronization enables you to manage your order in OneShip anytime. Merge up to 1000 orders and create 500 labels with multiple carriers per time. 24/7 customer support and real-time tracking helps you save time on after-sales service. Marketing tools like branding tracking pages and emails are also accessible to expand your business and promote your sales more Order fulfillment——Bulk merge 1000 orders and create up to 500 labels per time Powerful trackers——Track any shipments no matter where they are created Address Validation——Auto-correct the wrong or incomplete synced address Real-time check out——Apply the shipping fee to check-out page for your customers
Real-time tracking with a tracking page and status updates for complete & partial order fulfillments Provide customers with real-time visibility into their orders through a branded tracking page and automatic notifications. Track partial orders effortlessly, with separate tracking for each shipment. Optimize your shipping process and improve delivery times with actionable insights. Create a seamless customer experience with branded tracking pages that match your brand identity. Integrate with multiple logistics providers to offer flexible shipping options and ensure global reach. Provide customers with real-time visibility into their orders through a branded tracking page and automatic notifications. Track partial orders effortlessly, with separate tracking for each shipment. Optimize your shipping process and improve delivery times with actionable insights. Create a seamless customer experience with branded tracking pages that match your brand identity. Integrate with multiple logistics providers to offer flexible shipping options and ensure global reach. more Allow customers to track orders directly on your website. Integration with multiple courier companies. Track both partial and complete order fulfillments. Real-time notifications for every order status update.
With Order Tracker get an order tracking page, a track order lookup button and status notifications. Order Tracker adds a fully customizable order tracking page to your store and a track order button on the order status page. Our order lookup form allows you to track your order regardless of the courier, it also replaces Chinese parcels tracking events and customs clearance events with generic phrases without stripping data. In addition to the track and trace feature, Order Tracker helps you improve your delivery time with detailed analytics from over 1200 supported couriers. Order Tracker adds a fully customizable order tracking page to your store and a track order button on the order status page. Our order lookup form allows you to track your order regardless of the courier, it also replaces Chinese parcels tracking events and customs clearance events with generic phrases without stripping data. In addition to the track and trace feature, Order Tracker helps you improve your delivery time with detailed analytics from over 1200 supported couriers. more Order tracking page, track order button, order lookup and status notifications. Automatic order status masking when customers track parcel from China. Track your order from over 1200 couriers supporting track and trace
Automated Exchanges. Powerful Help Desk software. Unlimited Tickets, Agents & Automations. All-in-1. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. Outvio offers a powerful Exchanges and Returns management tool and a groundbreaking Help Desk platform for your Shopify store. Complete with a fully branded self-service portal for your customers, live chat and easy-to-use ticketing management for all contact channels. Outvio also allows you to efficiently automate your entire post-purchase workflow, encompassing order fulfilment, shipping, tracking, and customer communication. Truly everything you need, in one single easy-to-use platform. more Returns and Exchanges, Upselling with instant Checkout within the Returns Portal Refunds to Store Credit, Giftcards, built-in Pickup & Return Label generation HelpDesk and Ticketing software with Unlimited agents, tickets and automations Live-Chat. Single Inbox for Email, SMS, WhatsApp and Social Media conversations Smart Fulfilment & Shipping (90+ couriers), fully branded Delivery Tracking
ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales. Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7. Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7. more Track your orders & last-mile delivery, sync shipping info to PayPal tracking. Engage customers with ParcelPanel notifications when order status updates. Branded tracking page with estimated delivery dates and more—reduce WISMO calls. Hide all Chinese origin details with 1 click, perfect for dropshipping business. Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
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About SMS Apps for Shopify
SMS apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a sms app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best sms solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.