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Net Promoter Score (NPS) Shopify Apps

Enhance your Shopify store with the best Net Promoter Score (NPS) apps. Get insights on features, pricing, and user reviews for 2026.

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We've analyzed thousands of net promoter score (nps) apps to identify the top performers based on ratings and install counts.

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AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more Effortless Onboarding: Get your first survey up and running in less than 5 min AI-Generated Surveys: Not sure what to ask? Let AI do the work for you Week over week analysis: See how your surveys are performing over time Automated Insights: Access data, make informed decisions, no expertise needed Customer audience segmentation: Understand your customer better than ever before

4.6(Reviews)

Create online unlimited number of surveys and get your visitors' feedbacks directly on your website. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. more 20+ Types of survey questions: Star Rating, Ranking, Matrix, NPS, Slider Unlimited surveys and submissions, Unlimited questions and answers Single-page and multi-page surveys, Paid Survey / Payment Processor Mobile-Friendly Responsive Design, Anonymous Survey (GDPR Compliant) Conditional Results, Logic Jump And Emails, Submissions Analytics(Charts)

5.0(Reviews)

Engage Customers with Product Recommendations Quiz. AI, Drag & Drop, import/export for conversions. Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! more Product Recommender Quizzes & Surveys: Import/export, QnA, text, image & email! Edit recommender quizzes: add layout design, templates, drag & drop, custom CSS Add conditional and jump logic to direct users to desired quiz or survey pages Add products/collections to Product Recommender pages with a Slot wise division! Klaviyo integration, Email & Text, Export Analytics to collect data & retarget.

4.3(Reviews)

Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.

5.0(Reviews)

Create any type of contact form, custom forms or multi step order forms for your store easily. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. more Create contact us form, questionnaire form, order forms or any form with captcha Get all form entries in app dashboard to manage it anytime & get it on email too Create form with conditional logic for dynamic forms Drag n Drop interface for easy setup, form builder with file upload option Create multistep forms with EVM Custom Form Builder + Feedback Form, Order Form

4.7(Reviews)

Post-purchase surveys that boost revenue—track attribution, NPS, & more. NEW Analytics integration! Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. more LTV Analytics! Compare survey responses to customer LTV insights Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc Seamless Integrations: Klaviyo, Google Sheets, Elevar, Shopify Flow, & 22 more! Smart Targeting: new v returning, product purchased, geography. Translations AI attribution insights! Your own personalized insights, delivered weekly.

5.0(Reviews)

Lift conversion. Run customer & product research. Collect zero party data. Consolidate your popups. Forma is an easy customer research tool for Shopify merchants designed to drive conversion. Get data and insights from abandoned and converted customers on your brand, product, and more. Collect zero party data directly from your customers, and download real-time data to inform business & brand decisions. Forma adds customizable surveys to your product page that customers complete for a small discount, providing you instant answers to your biggest questions while enhancing customer experiences. Forma is an easy customer research tool for Shopify merchants designed to drive conversion. Get data and insights from abandoned and converted customers on your brand, product, and more. Collect zero party data directly from your customers, and download real-time data to inform business & brand decisions. Forma adds customizable surveys to your product page that customers complete for a small discount, providing you instant answers to your biggest questions while enhancing customer experiences. more Fully customizable survey builder so you can ask your most pressing questions Access to your customer data in the admin portal, with option to export (CSV) Works directly with your theme with customizable CTA/survey style, format, text Full access to a survey and question library across brand and product topics Lightweight and integrated directly into Shopify admin with easy setup

5.0(Reviews)

AI form builder with file upload for contact form, order forms, survey forms, wholesale form & more FormCRM helps you build professional-looking custom forms with the advanced AI form builder. Create multilingual, multi-step forms, newsletter pop-up forms, warranty forms, inquiry forms, survey form, order form, lead form, registration forms, product forms, wholesale forms, or contact form builder with file upload option; our powerful form app has you covered. Collect form data, get email notifications, send form auto-response, sync forms with Google Sheets, Mailchimp, Klaviyo, or Zapier. FormCRM helps you build professional-looking custom forms with the advanced AI form builder. Create multilingual, multi-step forms, newsletter pop-up forms, warranty forms, inquiry forms, survey form, order form, lead form, registration forms, product forms, wholesale forms, or contact form builder with file upload option; our powerful form app has you covered. Collect form data, get email notifications, send form auto-response, sync forms with Google Sheets, Mailchimp, Klaviyo, or Zapier. more Build customer registration form, contact form, wholesale form & any custom form Create forms using a easy drag-and-drop interface with image/file uploads option Auto popup form, multistep forms with multilingual support and conditional logic Enable auto-response, email notifications, submission limit, domain blocking Integrate with Shopify customers, Flow, Mailchimp, Klaviyo, HubSpot, Slack, Zoho

5.0(Reviews)

Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (marketing attribution, NPS) let you launch your survey within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Launch smart, targeted surveys via advanced segmentation and conditional logic. Understand where your customers come from and identify the next product to develop. Supports Shopify Extensibility. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (marketing attribution, NPS) let you launch your survey within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Launch smart, targeted surveys via advanced segmentation and conditional logic. Understand where your customers come from and identify the next product to develop. Supports Shopify Extensibility. more 1 minute no code setup with easy templates, even on mobile devices Display pre-purchase survey pop-up, and send surveys using link/QR code Full customization for brand, language localization, images, coupons & points Analytics dashboard: Results connected to customer data with CSV download option Advanced features: Target customer segments & set conditional survey logic

5.0(Reviews)

Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. more Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps See revenue and AOV by channel to learn which marketing drives sales Target surveys by order value, product, country, payment method & customer Query your survey data with your own AI assistant via our MCP Run surveys post purchase, on-site, in email and on Shopify POS

5.0(Reviews)

Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder. Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. more Create custom registration forms, contact forms, survey & more with file uploads Design your forms by using advanced conditional and dynamic field logic Personalized forms are designed to fit the aesthetic of your shop We provide immense storage amounts, allowing you to upload more files Use Form Builder to connect your custom email domains to other apps seamlessly

4.8(Reviews)

Post purchase surveys, NPS surveys for collecting real feedback from Thank You & Order Tracker pages Use post purchase survey app for collecting customer feedback after orders. Create NPS surveys, checkout surveys, customer surveys, product surveys, and CSAT surveys. Add form anywhere using checkout blocks. Build survey forms with drop-downs, text boxes, radio buttons, checkboxes, and steppers. Use conditional logic to personalize questions, collect email addresses, receive notification emails, and sync survey responses to Google Sheets or Slack. Monitor customer insights from survey analytics. Use post purchase survey app for collecting customer feedback after orders. Create NPS surveys, checkout surveys, customer surveys, product surveys, and CSAT surveys. Add form anywhere using checkout blocks. Build survey forms with drop-downs, text boxes, radio buttons, checkboxes, and steppers. Use conditional logic to personalize questions, collect email addresses, receive notification emails, and sync survey responses to Google Sheets or Slack. Monitor customer insights from survey analytics. more Review customer feedback and export or sync responses to Slack & Google Sheets Use conditional logic to personalize survey questions based on previous response Create post-purchase surveys for Checkout, Thank You & Order Status pages Use multiple question types to customize your post purchase feedback layout Review customer behavior, preferences & satisfaction via NPS / rating scores

4.8(Reviews)

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API.

4.9(Reviews)

Add a 'How did you hear about us?' survey to your order status page for better attribution analytics Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. more Start with our pre-built attribution survey or add your own questions like NPS Compatible with Shopify's Order Status & Thank You Page Checkout Extensions View results against order value to uncover the most valuable channels Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets

5.0(Reviews)

Connect your store, Meta, Google Ads & GA4. Daily AI actions ranked by True Profit. Nexus by Omniconvert unifies your store, ad, and analytics data into a single AI-powered command center for eCommerce growth. Use it when you need to cut wasted ad spend, identify your most profitable products, and move faster from insight to campaign. It gives your team a Daily Brief every morning, an Action Queue ranked by True Profit, and then goes further -- writing the creative brief, generating the ad visuals, and building full campaign packages ready to deploy across Meta and Google. Nexus by Omniconvert unifies your store, ad, and analytics data into a single AI-powered command center for eCommerce growth. Use it when you need to cut wasted ad spend, identify your most profitable products, and move faster from insight to campaign. It gives your team a Daily Brief every morning, an Action Queue ranked by True Profit, and then goes further -- writing the creative brief, generating the ad visuals, and building full campaign packages ready to deploy across Meta and Google. more Daily Brief: what moved, why it moved, and your #1 action today Action Queue: every opportunity ranked by True Profit, not ROAS AI writes the brief, generates the visuals, builds the full campaign Competitor ad intelligence: find white-space before rivals do One platform: store, Meta, Google Ads, GA4, Gorgias, Okendo, and Klaviyo unified

5.0(Reviews)

Build your contact us form or custom form without any technical knowledge required Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields. Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Powerful Form Builder app. Custom your registration form with custom fields. more Customer account registration forms, customer fields. Create custom forms with file upload, image upload option. Send autoresponder emails and integrate form data with Klaviyo, MailChimp, etc. Easy to build contact us form with captcha, condition logic, etc. Easy to build Feedback Form, Popup Form, Wholesale Order Form, Wholesale form...

4.9(Reviews)

Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints. more Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store. Advanced Reporting: Segment feedback by channel, RFM, location, and more. Survey Builder: Easily create and customize surveys for various platforms. NLP Analysis: Use NLP to detect and monitor key customer issues. Proactive Feedback Management: Respond to feedback in real-time on touchpoints.

5.0(Reviews)

Collect product & company reviews, photo reviews & UGC, powered by AI analytics. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. more Turn reviews & UGC into sales with 15+ high-converting widgets Drive traffic & sales with Google Reviews, star ratings & AI-powered insights Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more Excellent support with hands-on help and growth guidance Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more

4.7(Reviews)

Post-purchase surveys that reveal channels that drive revenue. NPS, CSAT, attribution & more. Most survey apps tell you how customers heard about you. Scope tells you which channels actually drive revenue, by joining every response to real Shopify order and LTV data. Run post-purchase surveys on your Thank You and Order Status pages with a zero-code builder. Collect attribution, NPS, CSAT, and product feedback, then go beyond counts with cohort analysis, LTV segmentation, and instant AI insights. Connect via Shopify Flow to Klaviyo, Segment, and more. Most survey apps tell you how customers heard about you. Scope tells you which channels actually drive revenue, by joining every response to real Shopify order and LTV data. Run post-purchase surveys on your Thank You and Order Status pages with a zero-code builder. Collect attribution, NPS, CSAT, and product feedback, then go beyond counts with cohort analysis, LTV segmentation, and instant AI insights. Connect via Shopify Flow to Klaviyo, Segment, and more. more Drag-and-drop visual question builder Thematic analysis, Cohort analysis, LTV analysis Instant AI insights & sentiment themes analysis Customer segment targeting Use with Shopify Flow to connect with Klaviyo, Segment, HubSpot and many more!

4.3(Reviews)

Turn post purchase survey into higher engagement and stronger quiz-driven conversions SEA Customer Quiz & Survey is an easy-to-use app that helps merchants convert qualified customers with actionable insights from surveys and quizzes. Create post-purchase and exit-intent surveys with AI-powered analysis to surface key trends for smarter business decisions. Boost conversions with personalized suggestions. Seamlessly integrate with third-party apps to streamline the customer's experience. Customize surveys easily with 24/7 expert support. SEA Customer Quiz & Survey is an easy-to-use app that helps merchants convert qualified customers with actionable insights from surveys and quizzes. Create post-purchase and exit-intent surveys with AI-powered analysis to surface key trends for smarter business decisions. Boost conversions with personalized suggestions. Seamlessly integrate with third-party apps to streamline the customer's experience. Customize surveys easily with 24/7 expert support. more Build personalized logic-based quiz to recommend products and boost conversions Integration ecosystem with other popular apps, streamline customer's experience Target customers: Product pages, customer segment, recurrence, behavior,... Analyze responses with AI-powered insights for smarter business decisions Distribute surveys across customer touchpoints from post-purchase to exit intent

4.9(Reviews)

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About Net Promoter Score (NPS) Apps for Shopify

Net Promoter Score (NPS) apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.

When choosing a net promoter score (nps) app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.

The apps listed on this page represent some of the best net promoter score (nps) solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.