Grapevine Post Purchase Survey
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Why Choose Grapevine Post Purchase Survey?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Complete
Up to 5000 Responses per month, Unlimited Surveys, Checkout Extensibility Compatible, Post Purchase & Onsite Surveys, Multi-lingual Post Purchase Surveys, Surveys on multiple channels, Flow integration to push response data, Fixed, Open Text, Multi-Choice, NPS
Choose PlanEnterprise
Everything in Complete Plan, Unlimited Responses, Dedicated Account Manager
Choose PlanKey Features
- Advanced integration capabilities
- Advanced reporting capabilities
- Advanced marketing capabilities
- Advanced sales capabilities
Customer Reviews
Great app with loads of functionality. We use it across all our branded sites, and it give us so much insight in to how our customers think of our brands. Outside of satisfaction scores, there is loads of information we can gather. Support is greats, as well as the integrations.
Grapevine has been awesome! Super streamlined workflow for crafting post purchase surveys that aren't invasive or annoying! We are gathering a ton of useful insight each week that's shaping our actions as a company! Highly recommend :)
Very easy set up and install process without any technical requirements and Sam is keen to help if needed. Given us valuable insight into where we are finding our customers and any issues they had during checkout.
Very happy with this app. Super easy to setup, the data is easy to analyze. We've been testing it for a couple of weeks and we are very happy with it for now
Grapevine is a very easy tool to use. We used it to develop a customer post-purchase survey and connect it to our eCRM/e-mail tools. Sam and Stu with Grapevine have been very responsive and helpful with onboarding, setup, and QA'ing our effort. Highly recommend.
Frequently Asked Questions
Shopify App Installs
No install data available
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Grapevine Post Purchase Survey Market Intelligence
Active Installs
113
Market Penetration
0.0%
of 4,786,323 active stores