AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more Effortless Onboarding: Get your first survey up and running in less than 5 min AI-Generated Surveys: Not sure what to ask? Let AI do the work for you Week over week analysis: See how your surveys are performing over time Automated Insights: Access data, make informed decisions, no expertise needed Customer audience segmentation: Understand your customer better than ever before
Customer satisfaction Shopify Apps
Discover the best Customer satisfaction apps for your Shopify store in 2026. Compare features, pricing, and reviews to find the perfect solution.
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Create online unlimited number of surveys and get your visitors' feedbacks directly on your website. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. more 20+ Types of survey questions: Star Rating, Ranking, Matrix, NPS, Slider Unlimited surveys and submissions, Unlimited questions and answers Single-page and multi-page surveys, Paid Survey / Payment Processor Mobile-Friendly Responsive Design, Anonymous Survey (GDPR Compliant) Conditional Results, Logic Jump And Emails, Submissions Analytics(Charts)
Asklayer runs on-site, post-purchase, exit and email surveys, and reports NPS and CSAT for you. Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis. Unlimited surveys & questions and varied question types mean you can get the answers you need. We've got advanced questionnaire features such as many targeting rules, skip logic, question randomization, coupon generation, exit survey, post purchase survey, email survey, NPS, CSAT, poll + more. Asklayer helps you make good decisions with clear actionable feedback from your customers. We provide per-question reporting with in-app charts and the ability to export raw data for your own analysis. Unlimited surveys & questions and varied question types mean you can get the answers you need. We've got advanced questionnaire features such as many targeting rules, skip logic, question randomization, coupon generation, exit survey, post purchase survey, email survey, NPS, CSAT, poll + more. more Unlimited surveys and question pages with skip-logic branching. Tag users based on their answers and power-up your marketing machine. Asklayer works with your tools. Deep integrations with Shopify and webhooks. On-site surveys with advanced per-page, per-product and user based targeting. Post-purchase surveys, automatic email followup surveys and exit surveys.
Post purchase surveys on the thank you page for attribution, NPS & LTV, with AI insights. BYG helps Shopify stores learn where customers came from and why they buy. Add a post purchase survey to your thank you page, ask "How did you hear about us?" for attribution, and track NPS and customer satisfaction on every order. Show questions by product, order or customer data, with conditional logic for smart follow ups. AI summarizes answers into sentiment and top themes, and LTV reports show which channels bring your best buyers. Sync answers to Klaviyo, Shopify Flow and Google Sheets. BYG helps Shopify stores learn where customers came from and why they buy. Add a post purchase survey to your thank you page, ask "How did you hear about us?" for attribution, and track NPS and customer satisfaction on every order. Show questions by product, order or customer data, with conditional logic for smart follow ups. AI summarizes answers into sentiment and top themes, and LTV reports show which channels bring your best buyers. Sync answers to Klaviyo, Shopify Flow and Google Sheets. more Post purchase surveys on the thank you page that match your store design Ask "How did you hear about us?" and see LTV by marketing channel NPS and CSAT surveys with AI summaries of sentiment and top themes Target by product, order or customer data with conditional follow up questions Sync responses to Klaviyo, Shopify Flow and Google Sheets automatically
Engage Customers with Product Recommendations Quiz. AI, Drag & Drop, import/export for conversions. Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! more Product Recommender Quizzes & Surveys: Import/export, QnA, text, image & email! Edit recommender quizzes: add layout design, templates, drag & drop, custom CSS Add conditional and jump logic to direct users to desired quiz or survey pages Add products/collections to Product Recommender pages with a Slot wise division! Klaviyo integration, Email & Text, Export Analytics to collect data & retarget.
Turn every order into a source of intelligence and learnings. Census turns the order confirmation page into your richest source of first-party data. Deploy intelligent, rule-based surveys exactly where customers are most engaged and turn their answers into a genuine competitive edge: smarter attribution, deeper on-site feedback, customer insights and overall sentiment. Adapt by device, shipping address, basket, product type and more, then let our AI-powered dashboard do the heavy lifting: qualitative feedback distilled into clear insight. Census turns the order confirmation page into your richest source of first-party data. Deploy intelligent, rule-based surveys exactly where customers are most engaged and turn their answers into a genuine competitive edge: smarter attribution, deeper on-site feedback, customer insights and overall sentiment. Adapt by device, shipping address, basket, product type and more, then let our AI-powered dashboard do the heavy lifting: qualitative feedback distilled into clear insight. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required. The Google Customer Reviews program allows you to collect verified reviews from your customers. In turn, these reviews help other shoppers to make informed decisions about the shopping experience with your store and their opinions of the products purchased. The easy Google Customer Reviews app takes care of the code required to present the survey opt-in pop-up and the Top Quality Store on Google widget on your store. All set-up within minutes, all you need is your Google Merchant Center ID. The Google Customer Reviews program allows you to collect verified reviews from your customers. In turn, these reviews help other shoppers to make informed decisions about the shopping experience with your store and their opinions of the products purchased. The easy Google Customer Reviews app takes care of the code required to present the survey opt-in pop-up and the Top Quality Store on Google widget on your store. All set-up within minutes, all you need is your Google Merchant Center ID. more Google reviews help shoppers easily identify your site with the Google brand No coding required, setup google customer reviews within just a few clicks Collect google customer reviews via app block compatible post-purchase pages
Create any type of contact form, custom forms or multi step order forms for your store easily. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. more Create contact us form, questionnaire form, order forms or any form with captcha Get all form entries in app dashboard to manage it anytime & get it on email too Create form with conditional logic for dynamic forms Drag n Drop interface for easy setup, form builder with file upload option Create multistep forms with EVM Custom Form Builder + Feedback Form, Order Form
Built a landing page & customize thank you page for post purchase surveys, rating, faqs widgets The EX Thank You Page & Surveys app allows you to edit the default order confirmation page with a custom thank you page. Maximize your store conversions with post-purchase surveys. You can collect customer feedback on the thank you page with ratings, feedback widgets Create impactful thank you pages with personalized upsells and customer feedback surveys. Maximize your engagement & conversion by creating multiple customized surveys. Boost customer loyalty and track key performance indicators. The EX Thank You Page & Surveys app allows you to edit the default order confirmation page with a custom thank you page. Maximize your store conversions with post-purchase surveys. You can collect customer feedback on the thank you page with ratings, feedback widgets Create impactful thank you pages with personalized upsells and customer feedback surveys. Maximize your engagement & conversion by creating multiple customized surveys. Boost customer loyalty and track key performance indicators. more Collect Post-purchase surveys with ratings, feedback widgets on thank you page Collect feedback surveys data into backend with complete customers details Customize rating widget template heading desrcption and questions Multiple survey styles to collect quick feedback. Display upsell and recommeded products widget on thank you page
Post-purchase surveys that boost revenue—track attribution, NPS, & more. NEW Analytics integration! Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses & analytics to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey analytics data on attribution, NPS, segmentation, & CRO. Get to actually know your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses & analytics to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey analytics data on attribution, NPS, segmentation, & CRO. Get to actually know your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. more Analytics integration! Analyze your Fairing data directly in Shopify Analytics. Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc Integrations: MCP (Claude), Klaviyo, Google Sheets, Shopify Flow, & 25 more! Smart Targeting: new v returning, product purchased, geography + translations. AI attribution insights! Your own personalized insights, delivered weekly.
AI form builder with file upload for contact forms, order forms, survey forms, B2B wholesale forms FormCRM helps build professional-looking custom forms with an advanced AI Shopify form builder. Create multilingual, multi-step forms, newsletter pop-up forms, warranty forms, inquiry forms, survey & order forms, lead forms, registration forms, product forms, wholesale forms, or contact form builder with file upload option; our powerful form app has you covered. Collect form data, Google reCAPTCHA, get email, send form auto-response, sync forms with Google Sheets, Mailchimp, Klaviyo, Zapier. FormCRM helps build professional-looking custom forms with an advanced AI Shopify form builder. Create multilingual, multi-step forms, newsletter pop-up forms, warranty forms, inquiry forms, survey & order forms, lead forms, registration forms, product forms, wholesale forms, or contact form builder with file upload option; our powerful form app has you covered. Collect form data, Google reCAPTCHA, get email, send form auto-response, sync forms with Google Sheets, Mailchimp, Klaviyo, Zapier. more Build customer registration form, contact form, wholesale form & any custom form Create forms using a easy drag-and-drop interface with image/file uploads option Auto popup form, multistep forms with multilingual support and conditional logic Enable auto-response, admin email notifications, submission limit, lock forms Integrate with Shopify customers, Flow, Mailchimp, Klaviyo, HubSpot, Slack, Zoho
Build any form your store needs, without code. Collect unlimited submissions on the free plan. Formester builds contact, file upload, registration, quote, order and wholesale forms in a drag-and-drop editor, then embeds them in any theme section as an inline form or a button-triggered popup. The free plan carries unlimited forms and submissions. Conditional logic shows and hides fields, calculation fields price a job, and multi-step pages keep long forms short. Submissions arrive by email and sync to Google Sheets, Slack, HubSpot and Zapier. reCAPTCHA and Turnstile block spam. Formester builds contact, file upload, registration, quote, order and wholesale forms in a drag-and-drop editor, then embeds them in any theme section as an inline form or a button-triggered popup. The free plan carries unlimited forms and submissions. Conditional logic shows and hides fields, calculation fields price a job, and multi-step pages keep long forms short. Submissions arrive by email and sync to Google Sheets, Slack, HubSpot and Zapier. reCAPTCHA and Turnstile block spam. more Unlimited forms and unlimited submissions on the free plan. Order and quote forms with a product picker, live totals and stock limits. Take payment or a deposit with Stripe, PayPal or Authorize.net. File uploads, e-signature, appointments, and forms in any language. Embed inline or as a popup in any theme section, no code.
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (marketing attribution, NPS) let you launch your survey within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Launch smart, targeted surveys via advanced segmentation and conditional logic. Understand where your customers come from and identify the next product to develop. Supports Shopify Extensibility. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (marketing attribution, NPS) let you launch your survey within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Launch smart, targeted surveys via advanced segmentation and conditional logic. Understand where your customers come from and identify the next product to develop. Supports Shopify Extensibility. more 1 minute no code setup with easy templates, even on mobile devices Display pre-purchase survey pop-up, and send surveys using link/QR code Full customization for brand, language localization, images, coupons & points Analytics dashboard: Results connected to customer data with CSV download option Advanced features: Target customer segments & set conditional survey logic
Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration. more Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps See revenue and AOV by channel to learn which marketing drives sales Target surveys by order value, product, country, payment method & customer Query your survey data with your own AI assistant via our MCP Run surveys post purchase, on-site, in email and on Shopify POS
Keep customers happy & gear up sales. Collect feedback on orders with ease. H3 Order Feedback app is designed to help merchants gather valuable feedback from their customers, ultimately improving customer satisfaction, loyalty, and repeat business. With this app, merchants can easily collect and analyze customer feedback on their orders, identifying pain points and areas for improvement. By addressing these issues, merchants can enhance their overall customer experience and gear up sales. H3 Order Feedback app is designed to help merchants gather valuable feedback from their customers, ultimately improving customer satisfaction, loyalty, and repeat business. With this app, merchants can easily collect and analyze customer feedback on their orders, identifying pain points and areas for improvement. By addressing these issues, merchants can enhance their overall customer experience and gear up sales. more Allow merchants to create customized feedback forms to gather specific info. Automatically send feedback requests to customers after an order is fulfiled. Provide actionable insights to help merchants improve their customer experience. Ability to automate follow-up requests for customers who have not yet responded. Choose emoji or stars to understand your customers satisfaction level.
Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder. Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. more Create custom registration forms, contact forms, survey & more with file uploads Design your forms by using advanced conditional and dynamic field logic Personalized forms are designed to fit the aesthetic of your shop We provide immense storage amounts, allowing you to upload more files Use Form Builder to connect your custom email domains to other apps seamlessly
Run post purchase and NPS surveys to collect customer feedback on Thank You & checkout pages. Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics. Hulk NPS Post Purchase Survey collects customer feedback on checkout, Thank You and Order Status pages. Build net promoter score (NPS), customer satisfaction (CSAT), and product surveys with drop-downs, checkboxes, radio buttons, and text boxes. Add forms anywhere using checkout blocks - no coding. Personalize questions with conditional logic, collect emails, and get notified of new responses. Sync unlimited responses to Google Sheets or Slack and track insights with analytics. more Run post purchase surveys on Checkout, Thank You and Order Status pages. Conditional logic personalizes each survey question based on prior answers. NPS and rating scores reveal customer satisfaction, behavior & preferences. Build surveys with drop-downs, radio buttons, checkboxes, text & steppers. Export responses or sync survey answers to Slack and Google Sheets.
Build custom contact forms and send submissions to CRMs, email, APIs, and tools Contact Form to Any API is a powerful Shopify form builder for merchants, agencies, and developers. Build unlimited custom forms using a visual editor, collect unlimited submissions, and control how your data flows. Send form data to HubSpot, Salesforce, Zoho CRM, Mailchimp, Slack, or Zapier. Pro includes OAuth 2.0 authentication for the most popular CRMs, so there are no API keys to manage. No coding required. Free plan available with no limits on forms or submissions. Contact Form to Any API is a powerful Shopify form builder for merchants, agencies, and developers. Build unlimited custom forms using a visual editor, collect unlimited submissions, and control how your data flows. Send form data to HubSpot, Salesforce, Zoho CRM, Mailchimp, Slack, or Zapier. Pro includes OAuth 2.0 authentication for the most popular CRMs, so there are no API keys to manage. No coding required. Free plan available with no limits on forms or submissions. more Build unlimited Shopify forms with no submission limits Drag-and-drop form builder that works with all Shopify themes OAuth 2.0 authentication for HubSpot, Salesforce, Zoho, Pipedrive and many more Start free and upgrade only when automation is needed Connect without API keys - OAuth 2.0 login for 8 CRM and business platforms
Simplify feedback collection, get customer reviews with fun, mobile-friendly emoji forms. The Emoji Request Feedback and Reviews app offers a fun and engaging way to collect customer feedback. Store owners can effortlessly create custom feedback forms using emojis, stars, or hearts, allowing customers to express their opinions quickly and visually. Customizable to fit your store’s brand, the app enables you to gather valuable insights and boost customer satisfaction without any coding required. It’s fully mobile-optimized, ensuring that customers can provide feedback from any device. The Emoji Request Feedback and Reviews app offers a fun and engaging way to collect customer feedback. Store owners can effortlessly create custom feedback forms using emojis, stars, or hearts, allowing customers to express their opinions quickly and visually. Customizable to fit your store’s brand, the app enables you to gather valuable insights and boost customer satisfaction without any coding required. It’s fully mobile-optimized, ensuring that customers can provide feedback from any device. more Customizable emoji feedback forms that match your store’s branding. Simple setup and management of emoji benefits feedback forms. Pre-made templates for quick and easy rating and review form creation. Fully mobile-optimized for a smooth сustomer кeviews & щpinions experience. Let visitors share feedback with emoji requests & submit custom reviews easily.
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API.
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About Customer satisfaction Apps for Shopify
Customer satisfaction apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer satisfaction app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer satisfaction solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.