AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more Effortless Onboarding: Get your first survey up and running in less than 5 min AI-Generated Surveys: Not sure what to ask? Let AI do the work for you Week over week analysis: See how your surveys are performing over time Automated Insights: Access data, make informed decisions, no expertise needed Customer audience segmentation: Understand your customer better than ever before
Customer satisfaction Shopify Apps
Discover the best customer satisfaction apps for your Shopify store. Compare features, pricing, and reviews to find the perfect solution.
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Create online unlimited number of surveys and get your visitors' feedbacks directly on your website. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. Introducing Survey Honey for Shopify, a user-friendly app crafted to streamline data collection effortlessly. Tailored for merchants seeking insights, leads, or market research, our app simplifies the survey process. With straightforward setup and embed integration, start gathering valuable data promptly. Why settle for less when you can rely on a specialized survey builder? Trust our dedicated team to deliver a feature-rich solution, continuously enhancing to meet your requirements. more 20+ Types of survey questions: Star Rating, Ranking, Matrix, NPS, Slider Unlimited surveys and submissions, Unlimited questions and answers Single-page and multi-page surveys, Paid Survey / Payment Processor Mobile-Friendly Responsive Design, Anonymous Survey (GDPR Compliant) Conditional Results, Logic Jump And Emails, Submissions Analytics(Charts)
Sell More with One-Click Upsell Offers & Custom Thank You Page Builder & Surveys Ark upsell instantly boosts revenue! Create one click upsells, post purchase upsells & discounted upsells to your checkout & thank you page. Use Ark's conversion focused post purchase upsell funnels to boost CVR. Recharge one page checkout & thank you page: collect birthdays, upsell, offer bundle style cross sell & more. Get customers to rebuy & resell, increase your margins & hit new sales records with post purchase funnel resell Ark upsell instantly boosts revenue! Create one click upsells, post purchase upsells & discounted upsells to your checkout & thank you page. Use Ark's conversion focused post purchase upsell funnels to boost CVR. Recharge one page checkout & thank you page: collect birthdays, upsell, offer bundle style cross sell & more. Get customers to rebuy & resell, increase your margins & hit new sales records with post purchase funnel resell more Get shoppers to spend more money with checkout & post purchase upsell funnels Immediately boost AOV post checkout blocks, upcart with one click upsell offers Recharge your thank you page: run surveys, collect birthdays, & product upsell Easily build and manage your checkout upsell strategy with a drag & drop editor Selleasy segmentation to trigger bundle upsell, cross sell, one click upsell OCU
Engage Customers with Product Recommendations Quiz. AI, Drag & Drop, import/export for conversions. Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! Create personalized product recommender quizzes and post-purchase surveys to tailor your customers' experience. With our easy-to-use no-code quiz builder, increase conversions and reduce returns! Customize pages easily with text, image, date and collect emails to ensure a unique brand experience that resonates. Create conditional jump logic rules & outcomes to upsell and recommend products. Gift finder & other templates with analytics help collect lead data for targeted recommendations! more Product Recommender Quizzes & Surveys: Import/export, QnA, text, image & email! Edit recommender quizzes: add layout design, templates, drag & drop, custom CSS Add conditional and jump logic to direct users to desired quiz or survey pages Add products/collections to Product Recommender pages with a Slot wise division! Klaviyo integration, Email & Text, Export Analytics to collect data & retarget.
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
Collect & Display Happy Customers Testimonials Widgets On Your Store. Testimony - Customer Reviews or Testimonials are social proof of your work and an essential part to build trust with your customers. Using a testimonial app, you can collect your client's review from your website itself. Even, you can import/export customer testimonials directly from the app. Testimony has a modern testimonial layouts that easily match your theme style and brand. Testimony - Customer Reviews or Testimonials are social proof of your work and an essential part to build trust with your customers. Using a testimonial app, you can collect your client's review from your website itself. Even, you can import/export customer testimonials directly from the app. Testimony has a modern testimonial layouts that easily match your theme style and brand. more Display your customer testimonials with modern layouts. Collect your customer testimonials directly from your website. Create unlimited different testimonial widgets & show it anywhere in your store. Show testimonials in a slider, grid, and list format. Easy to import and export customer testimonials in any widget.
Add the Google Customer Reviews survey and website badge to your store, no coding required. The Google Customer Reviews program allows you to collect verified reviews from your customers. In turn, these reviews help other shoppers to make informed decisions about the shopping experience with your store and their opinions of the products purchased. The easy Google Customer Reviews app takes care of the code required to present the survey opt-in pop-up and the Google Seller Rating badge on your store. All set-up within minutes, all you need is your Google Merchant Center ID. The Google Customer Reviews program allows you to collect verified reviews from your customers. In turn, these reviews help other shoppers to make informed decisions about the shopping experience with your store and their opinions of the products purchased. The easy Google Customer Reviews app takes care of the code required to present the survey opt-in pop-up and the Google Seller Rating badge on your store. All set-up within minutes, all you need is your Google Merchant Center ID. more Google reviews help shoppers easily identify your site with the Google brand No coding required, setup google customer reviews within just a few clicks Collect google customer reviews via app block compatible post-purchase pages
Create any type of contact form, custom forms or multi step order forms for your store easily. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. EVM Forms - Simple & Easy contact form app with many features, easy customer support and easy user interface too. You can create any type of custom forms with this app like registration form, contact us form, questionnaire form, wholesale form, wholesale order form, an order form, survey form, return form, multi step form, feedback form, Popup form, enquiry form and more. more Create contact us form, questionnaire form, order forms or any form with captcha Get all form entries in app dashboard to manage it anytime & get it on email too Create form with conditional logic for dynamic forms Drag n Drop interface for easy setup, form builder with file upload option Create multistep forms with EVM Custom Form Builder + Feedback Form, Order Form
Built a landing page & customize thank you page for post purchase surveys, rating, faqs widgets The EXT Thank You Page & Surveys app allows you to edit the default order confirmation page with a custom thank you page. Maximize your store conversions with post-purchase surveys. You can collect customer feedback on the thank you page with ratings, feedback widgets Built a landing page with a variety of features and set a countdown timer for exciting offers, and deals. Create a hipe for your coming soon deals, and sales offer with multiple templates. The EXT Thank You Page & Surveys app allows you to edit the default order confirmation page with a custom thank you page. Maximize your store conversions with post-purchase surveys. You can collect customer feedback on the thank you page with ratings, feedback widgets Built a landing page with a variety of features and set a countdown timer for exciting offers, and deals. Create a hipe for your coming soon deals, and sales offer with multiple templates. more Collect Post-purchase surveys with ratings, feedback widgets on thank you page Collect feedback surveys data into backend with complete customers details Display your social accounts links on thank you page and maximize social traffic Build a custom landing page with countdown timer launching dates and many more Modify a coming soon page with customize logo, bg color,and social sharing links
Post-purchase surveys that boost revenue—track attribution, LTV, & NPS. All features on all plans! Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. 14-day free trial! Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. 14-day free trial! more Free LTV Analytics add-on! Compare survey responses to customer LTV insights Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc Seamless Integrations: Klaviyo, Google Sheets, Elevar, Shopify Flow, & 22 more! Smart Targeting: new v returning, product purchased, geography. Translations Shopify-native surveys: Order Status & Thank You Page Checkout Extensions
Lift conversion. Run customer & product research. Collect zero party data. Consolidate your popups. Forma is an easy customer research tool for Shopify merchants designed to drive conversion. Get data and insights from abandoned and converted customers on your brand, product, and more. Collect zero party data directly from your customers, and download real-time data to inform business & brand decisions. Forma adds customizable surveys to your product page that customers complete for a small discount, providing you instant answers to your biggest questions while enhancing customer experiences. Forma is an easy customer research tool for Shopify merchants designed to drive conversion. Get data and insights from abandoned and converted customers on your brand, product, and more. Collect zero party data directly from your customers, and download real-time data to inform business & brand decisions. Forma adds customizable surveys to your product page that customers complete for a small discount, providing you instant answers to your biggest questions while enhancing customer experiences. more Fully customizable survey builder so you can ask your most pressing questions Access to your customer data in the admin portal, with option to export (CSV) Works directly with your theme with customizable CTA/survey style, format, text Full access to a survey and question library across brand and product topics Lightweight and integrated directly into Shopify admin with easy setup
Build any form, from a simple contact form to fully custom forms, in seconds Make your Shopify store stand out with our AI Form Builder, the easiest and effective way to create custom forms. Whether you're looking for a multi-step form, warranty form, survey form, order form, lead form, COD form, contact form builder or a form builder with files upload option, our powerful form builder has you covered. The drag-and-drop feature and natural prompts let you refine your forms effortlessly. It allows customer creation and seamlessly integrates with 3rd-party email tools. Make your Shopify store stand out with our AI Form Builder, the easiest and effective way to create custom forms. Whether you're looking for a multi-step form, warranty form, survey form, order form, lead form, COD form, contact form builder or a form builder with files upload option, our powerful form builder has you covered. The drag-and-drop feature and natural prompts let you refine your forms effortlessly. It allows customer creation and seamlessly integrates with 3rd-party email tools. more Multilingual AI Forms: Create forms with AI that support multiple languages. MultiStep Forms: Build seamless and organized multistep forms effortlessly. File Uploads: Allow customers to upload single or multiple files. Customer Profile Creation: Capture and manage detailed customer profiles easily. SMTP & Email Alerts: Get instant alerts with Google SMTP and SendGrid support.
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (e.g., marketing attribution, NPS, etc.) let you launch within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Understand where your customers come from and identify the next product to develop. Use our Quiz App to personalize, boost sales, and capture email addresses. We support checkout extensibility. Gojiberry is an essential Shopify survey app for your e-commerce store. Our easy-to-setup survey templates (e.g., marketing attribution, NPS, etc.) let you launch within a minute! Get a high response rate with our 1-click survey tool. Send surveys using link/QR code via email or product inserts. Understand where your customers come from and identify the next product to develop. Use our Quiz App to personalize, boost sales, and capture email addresses. We support checkout extensibility. more 1 minute no code setup with easy templates, even on mobile devices Display pre-purchase survey pop-up, and send surveys using link/QR code Full customization for brand, language localization, images, coupons & points Analytics dashboard: Results connected to customer data with CSV download option Hide Gojiberry logo, add images, segment customer targeting with Plus plan
Unlock unlimited customer insights with post purchase, NPS & on-site surveys Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups more Discover attribution insights from your survey that optimize marketing spend Multiple post purchase survey question types: Fixed response, open text or NPS Simple setup: Hands on support for post purchase, onsite & point of sale surveys Unlimited surveys, unlimited responses, no branding and founder operated Target checkout surveys to new, returning or all customer in 1 or many languages
Build unlimited forms with custom fields easily for contact forms or surveys using Form Builder Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand. more Create custom registration forms, contact forms, survey & more with file uploads Design your forms by using conditional and dynamic field logic Personalized forms are designed to fit the aesthetic of your shop We provide immense storage amounts, allowing you to upload more files Use Form Builder to connect your custom email domains to other apps seamlessly
Post Purchase Survey app is the perfect tool for gathering post purchase feedback from customers. With this app, you can easily create custom surveys, including checkout surveys, product surveys, and exit surveys, to measure your net promoter score and gain insights into your customers' experiences. This post purchase survey app is designed to help you improve customer satisfaction and loyalty by providing you with the data you need to make informed decisions. Try the HulkApps NPS Post Purchase Survey app today and start collecting valuable customer feedback! With this app, you can easily create custom surveys, including checkout surveys, product surveys, and exit surveys, to measure your net promoter score and gain insights into your customers' experiences. This post purchase survey app is designed to help you improve customer satisfaction and loyalty by providing you with the data you need to make informed decisions. Try the HulkApps NPS Post Purchase Survey app today and start collecting valuable customer feedback! more One-click install the Post Purchase Survey app and track customer feedback. Gather valuable insights in under 30 seconds and warrant customer satisfaction. Embed post purchase survey into the Thank You page and boost response rates. Leverage our analytics dashboard to promptly act on your post purchase feedback. Create dynamic post-purchase surveys with the Conditional Logic feature.
Build powerful custom forms like contact us, connect with any third party APIs. No coding required. This all-in-one contact form builder can help you capture more leads & boost sales. You can connect these forms with any 3rd party apps like Mailchimp, Mailbuster, Hubspot, Klavio or your custom CRM. You can create any type of professional looking form like Contact us, Survey form, Registration form, Application form, Inquiry form, Quote request form, Booking form, Order form, File upload form, Newsletter etc with zero coding knowledge. Easy to edit, comes with Google recaptcha for security. This all-in-one contact form builder can help you capture more leads & boost sales. You can connect these forms with any 3rd party apps like Mailchimp, Mailbuster, Hubspot, Klavio or your custom CRM. You can create any type of professional looking form like Contact us, Survey form, Registration form, Application form, Inquiry form, Quote request form, Booking form, Order form, File upload form, Newsletter etc with zero coding knowledge. Easy to edit, comes with Google recaptcha for security. more Easy to build personalised forms with no technical skills. Unlimited fields. Connect forms to 3rd party apps like Mailchimp, HubSpot etc using API Connector. Supports all types of forms including file uploads with google ReCaptcha. Apply custom styles to your form. Personalize appearance of individual fields. Unlimited submissions - view in-app or via email with ability to Export in CSV.
Simplify feedback collection with fun, mobile-friendly emoji forms. The Emoji Request Feedback and Reviews app offers a fun and engaging way to collect customer feedback. Store owners can effortlessly create custom feedback forms using emojis, stars, or hearts, allowing customers to express their opinions quickly and visually. Customizable to fit your store’s brand, the app enables you to gather valuable insights and boost customer satisfaction without any coding required. It’s fully mobile-optimized, ensuring that customers can provide feedback from any device. The Emoji Request Feedback and Reviews app offers a fun and engaging way to collect customer feedback. Store owners can effortlessly create custom feedback forms using emojis, stars, or hearts, allowing customers to express their opinions quickly and visually. Customizable to fit your store’s brand, the app enables you to gather valuable insights and boost customer satisfaction without any coding required. It’s fully mobile-optimized, ensuring that customers can provide feedback from any device. more Customizable emoji feedback forms that match your store’s branding. Simple setup and management of feedback forms. Pre-made templates for quick and easy form creation. Fully mobile-optimized for a smooth customer experience.
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. more 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API.
Add a 'How did you hear about us?' survey to your order status page for better attribution analytics Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing. more Start with our pre-built attribution survey or add your own questions like NPS Compatible with Shopify's Order Status & Thank You Page Checkout Extensions View results against order value to uncover the most valuable channels Run your post-purchase survey online and in-store on Shopify POS Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets
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About Customer satisfaction Apps for Shopify
Customer satisfaction apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a customer satisfaction app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best customer satisfaction solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.