Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency. Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! more Automate returns for exchange, store credit, or refund with a branded portal Pre-paid labels and tracking for major carriers around the world Exchange for higher, same, and lower priced products Proprietary exchange product recommendations and exchange incentives Actionable analytics & ROI-based reporting
Custom policies Shopify Apps
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Automate returns & exchanges with a branded self-service return portal for easy returns management. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more Product & variant exchange, gift returns, cancel order, store credit, and more. Flexible return reasons, follow-up questions, and image & video upload. Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits. Automatically generated pre-paid return shipping labels for tracking returns. Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Combat Fraud, Speed Up Returns, Reduce Overhead, Manage Warranties & Increase Working Capital Experience Returns Management the ReturnLogic way. Our Returns Platform simplifies returns complexity, helps deliver exceptional post-purchase shopper experiences, generates new revenue streams, and provides actionable insights to drive growth and profitability. Reduce overhead with our automated platform, reward your top-performing customers, minimize returns abuse, and gain actionable insights with analytics. Experience Returns Management the ReturnLogic way. Our Returns Platform simplifies returns complexity, helps deliver exceptional post-purchase shopper experiences, generates new revenue streams, and provides actionable insights to drive growth and profitability. Reduce overhead with our automated platform, reward your top-performing customers, minimize returns abuse, and gain actionable insights with analytics. more Provide exceptional, branded returns experience with simplified returns Optimize returns support through customizable automation Collect, analyze, and even export your returns data to gain insights Support customers after the end of a product's life with warranty capabilities Gain customer loyalty and increase revenue with ReturnGuard Return Protection
Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. more Save Hours with Auto Return and Exchange Portal and Return Label Generation Retain Revenue by Promoting Refunds via Gift Cards and Store Credit Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard Keep Your Customers Updated with Emails About Their Return Requests and Labels Collect Upsell Amounts & Handling Charges for Exchanges.
Advanced returns, exchanges, credit, and labels. Streamline return operations and reduce refunds. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support. more Reduce refunds with advanced exchange for any product, even at different prices Enforce custom return policies. Auto-approve or review each return request. Issue store credit - gift cards and account credit, with optional bonus credit Automate return labels from carriers in the US, Canada, Australia, UK, and EU Integrate with external systems (WMS, OMS) with robust and flexible APIs
Improve your post-sales experience. Turn returns and exchanges into a lever for loyalty and sales. Increase customer loyalty and increase recurring sales with Reveni. Provide an exceptional post-purchase journey with our tailored Return portal and Merchant dashboard, enhancing transparency, simplicity, and speed for returns and exchanges. Automate your RMA process and communications by defining policies, return reasons, and shipping methods. Reduce expenses and complaints while streamlining your operations, eliminating wait times and maximizing customer satisfaction. Increase customer loyalty and increase recurring sales with Reveni. Provide an exceptional post-purchase journey with our tailored Return portal and Merchant dashboard, enhancing transparency, simplicity, and speed for returns and exchanges. Automate your RMA process and communications by defining policies, return reasons, and shipping methods. Reduce expenses and complaints while streamlining your operations, eliminating wait times and maximizing customer satisfaction. more Branded easy-to-use return portal empowers customers for self-refunds/exchanges Customizable return methods based on location, transaction type & order amount Instructions sent automatically to ensure products are returned successfully Increased control over return and exchange processes with our dashboard Accept/reject returns and trigger refunds automatically
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
Take Control of Shipping Protection — Build Trust & Create a Better Shopping Experience Sam Shipping Protection helps you offer clear and customizable coverage for lost, damaged, or stolen orders. You stay in control of the protection program while giving customers added confidence during checkout. The app fits naturally into your store, helping you create a smoother and more transparent shopping experience. The app supports multiple languages and currencies for flexible global use. No middlemen. No revenue sharing. Just more profit — and happier customers. Sam Shipping Protection helps you offer clear and customizable coverage for lost, damaged, or stolen orders. You stay in control of the protection program while giving customers added confidence during checkout. The app fits naturally into your store, helping you create a smoother and more transparent shopping experience. The app supports multiple languages and currencies for flexible global use. No middlemen. No revenue sharing. Just more profit — and happier customers. more Flexible protection plans: fixed fees, order ranges, or percentage-based options Auto-add to cart & auto-fulfillment Customizable widget that matches your brand style Easy self-serve claims portal for customers Supports multiple languages and currencies
Add serial numbers automatically to your orders. An easy way to keep track of your serial numbers! Assigning serial numbers manually is time-consuming. SeriaLogic automates it for you! Automatically attach serial numbers to your orders upon fulfillment. You can pre-import your own numbers or generate them dynamically. Perfect for managing inventory, tracking batches, and handling warranty claims. Works seamlessly with Shopify and supports multi-location tracking. Save time, reduce errors, and stay organized. Assigning serial numbers manually is time-consuming. SeriaLogic automates it for you! Automatically attach serial numbers to your orders upon fulfillment. You can pre-import your own numbers or generate them dynamically. Perfect for managing inventory, tracking batches, and handling warranty claims. Works seamlessly with Shopify and supports multi-location tracking. Save time, reduce errors, and stay organized. more Automatically add serial numbers to your orders even with Shopify POS. Show your serial numbers on your store, user account, emails and packing slip. Add serials on creation, fulfilment, or manually — your choice Import serials, customize format, and optionally tie to locations Export your serial numbers to CSV
Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. more Define customizable shipping protection fees at checkout for customers. Set exclusions for specific products or variants from the insurance widget. Fully integrated claims management system for seamless issue resolution. Digital insurance fulfillment with flexible status options after purchase. Seamless Shopify checkout extension for easy integration and usage.
Sell Shipping Protection + Increase Revenue and Trust = Keep 100% profit Turn shipping headaches into PROFIT! ShipProtect allows you to charge a % of the value of a customer's order as shipping protection and retain 100% of the collected premiums. Encouraging customers to protect their orders can increase the perceived value of your products. This will help customers justify their purchase as well as add a new stream of income to your business. The simple alternative to Route, Captain Insur and Navidium. Turn shipping headaches into PROFIT! ShipProtect allows you to charge a % of the value of a customer's order as shipping protection and retain 100% of the collected premiums. Encouraging customers to protect their orders can increase the perceived value of your products. This will help customers justify their purchase as well as add a new stream of income to your business. The simple alternative to Route, Captain Insur and Navidium. more Revenue Increasing Features (Pre-tick, Scaling Insurance, One Tick Upsell) ShipProtect Integration Seamlessly With All Major Themes Simple Intuitive Design & Product Setup Tools With Experienced Support Team
Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share! We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks! Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences! We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks! Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences! more Instantly boost profits with extended warranty and shipping insurance upsells Exhaustive and customizable coverage on 50+ product categories Customize every detail to match your brand's look and feel Easy setup, no time commitment, real-time and transparent revenue tracking 24x7 support and online claim filing in under 5-minutes
A global returns platform that streamlines exchanges, credits, and every return. Swap Returns gives you a branded, streamlined portal for managing every return. Offer instant exchanges, flexible credits, and custom return rules while keeping full visibility across each order. Swap integrates with your existing systems, simplifies reverse logistics, and helps you deliver a smoother experience for both customers and your team. Swap Returns gives you a branded, streamlined portal for managing every return. Offer instant exchanges, flexible credits, and custom return rules while keeping full visibility across each order. Swap integrates with your existing systems, simplifies reverse logistics, and helps you deliver a smoother experience for both customers and your team. more Offer instant exchanges for any product Create custom return rules for every scenario Provide store credits and incentives with ease Use one branded portal for all returns Analyse customer feedback and return reasons with Swap AI Insights
Manage returns with an automated returns and exchanges portal, return tracking & return label, etc Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges by the Synctrack team, you can make the returns process easy through an automated return portal, return tracking & label generation, as well as powered analytics, for a seamless post-purchase journey. Plus, integrate with over 2,900 couriers, and auto-sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges by the Synctrack team, you can make the returns process easy through an automated return portal, return tracking & label generation, as well as powered analytics, for a seamless post-purchase journey. Plus, integrate with over 2,900 couriers, and auto-sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Drive customer loyalty with self-service return portal & automated notifications Automate return tracking & label generation with 2900+ carrier integrations Reduce refund with exchange or refunds by store credit, gift card, discount code Auto-sync returns status to Shopify and create unlimited return rule & workflow Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more
Recupere receita, eleve a experiência e simplifique o processo de trocas, devoluções e garantias Trocas, Devoluções e Garantias é um aplicativo que automatiza todo o processo de trocas, devoluções e garantias dos times de atendimento e oferece uma experiência pós-venda excelente aos consumidores finais. O app agiliza o processo de processamento das trocas com um admin intuitivo, além de organizar e automatizar processos de reembolsos, geração de novos pedidos, entre muitas outras ferramentas. Conheça todos os recursos. Trocas, Devoluções e Garantias é um aplicativo que automatiza todo o processo de trocas, devoluções e garantias dos times de atendimento e oferece uma experiência pós-venda excelente aos consumidores finais. O app agiliza o processo de processamento das trocas com um admin intuitivo, além de organizar e automatizar processos de reembolsos, geração de novos pedidos, entre muitas outras ferramentas. Conheça todos os recursos. more Automatização: Trocas, devoluções e garantias no piloto automático 24h por dia Experiência pós-venda: Ofereça uma experiência pós-venda excelente ao consumidor Retenção: Ofereça um bônus para clientes trocam o reembolso por um vale-compras Painel gerencial: veja o status de postagem, trânsito e ações das ocorrências Integração com OMS FullComm para realizar as operações fiscais no automático
Sell your own self-insured warranties. We handle the tech, you respond to claims and keep the profit Increase trust in your products and your store: offer your customers warranties or extended warranties! After a customer adds a product to their cart, they will be upsold a warranty at checkout. This warranty offer is self-insured, meaning that you will handle the claim if they do occur. The benefit of this is you get to keep 80% of the revenue from the warranties you sell. Attach warranties to one product or many. Create a new stream of revenue today! Only available for Shopify Plus stores. Increase trust in your products and your store: offer your customers warranties or extended warranties! After a customer adds a product to their cart, they will be upsold a warranty at checkout. This warranty offer is self-insured, meaning that you will handle the claim if they do occur. The benefit of this is you get to keep 80% of the revenue from the warranties you sell. Attach warranties to one product or many. Create a new stream of revenue today! Only available for Shopify Plus stores. more Offer warranties and extended warranties to your customers. Everything is self-insured, meaning you the profit goes right to your pocket. Built-in checkout upsells at checkout, analytics, and claim management.
Automate your returns to reduce costs and turn returns into exchanges Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns more Boost revenue with Instant Exchanges, Shop Now, Bonus Credit & Gift Card. Save return costs & reduce manual work with return label quick scan processing. Prevent return fraud using smart return rules, and customer blocklists. Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns. Seamless integrations with carriers, 3PLs, ERPs & more.
Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers. Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more Submit and manage return and exchange requests clearly at different steps. Different policies and rules can be created and applied for different products. An easy-to-use embedded portal allows customers to submit requests quickly. Customers always get updated via email at each step of the request. We support edit text, banner and colors of the portal to match your style.
Automate returns & exchanges, reduce costs, increase retention, and foster customer loyalty. The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns. The ultimate all-in-one, fashion-focused returns solution for Shopify. Delight your customers with a fully on-brand return portal and return tracking page with SMS updates. Offer them a seamless returns experience with quick refunds, one-click exchanges and store credit options. Leverage yayloh’s powerful rule engine to set-up workflows to automate operations and maximize retention. Enjoy in-depth analytics reports to optimize product descriptions and minimize returns. more Self-service digital return form, fully on-brand. Automated return confirmation emails with return labels and custom invoices. Fully branded return tracking page to reduce "Where is my return?" inquiries. Return management platform with customizable workflows. Advanced analytics dashboards with custom categories and pre-built datasets.
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks. more Cross-border returns back to UK from 30+ countries internationally Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels One-click refund approval and auto-creation of new orders for exchanges Customisable notifications to keep customers informed on return progress Returns management dashboard to set your rules and windows, and get insights
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About Custom policies Apps for Shopify
Custom policies apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a custom policies app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best custom policies solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.