StoreCensus
Rich Returns & Exchanges icon

Rich Returns & Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
4.8
66 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

Find Shopify Stores Using Rich Returns & Exchanges

Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.

View Stores

Why Choose Rich Returns & Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Standard

$19 / month

10 monthly returns ($1 per extra return), Branded Returns Portal, Automated Prepaid Return Labels, Customer Notifications, Custom Return Reasons

Choose Plan

Pro

$39 / month

50 monthly returns $0.75 per extra, All Standard Features, Variant Exchanges, ResolutionHub, Analytics, Multi-Language Portal, CSV Export

Choose Plan

Premium

$99 / month

100 monthly returns $0.5 per extra, All Pro Features, Advanced Rules (10 included), Reports & Trends, Auto-Refunds, Automatic Exchanges

Choose Plan

Plus

$199 / month

500+ monthly returns (scalable), All Premium Features, Custom Domain, International Labels, Auto-Tracking, API Access, Stripe Integration

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.8
66 reviews
Anonymous
2025-05-26

App does not really support multi-language. Very poor implementation with limitations. For a claim it is not suitable. Also you have to pay extra for photo upload of customer and video is not even support. Support is poor. You try to solve issues, but only standard answers follow which do not solve the problems. App is quite basic. It is not made as a plattform, because every manual interaction has to be handled through another tool or shopify. Onboarding support poor.

Anonymous
2025-04-30

If you want an app that you can design to fit your brand, and with all possible features, then this is the app for you!

Anonymous
2025-03-05

Rich Returns has amazing customer service and is really easy to setup :).

Anonymous
2025-02-28

Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.

Anonymous
2024-12-05

Great support, very helpful and responsive :) Show more

Frequently Asked Questions

Shopify App Installs

No install data available

Alternatives to Rich Returns & Exchanges

Explore similar apps to Rich Returns & Exchanges

Mipler ‑ Advanced Reports icon

Mipler ‑ Advanced Reports

5.0

Stop guessing. See exactly what drives growth in your store. Shopify’s default reports don’t show profit by collection, retention by product, or LTV by tag. Mipler helps you analyze your store beyond built-in analytics. Build fully custom reports using orders, products, customers, metafields, tags, and calculated columns. Track true profit after discounts and refunds. Identify repeat purchase drivers. Detect slow-moving inventory. Export, schedule, share via public links, or sync with Google Sheets. Shopify’s default reports don’t show profit by collection, retention by product, or LTV by tag. Mipler helps you analyze your store beyond built-in analytics. Build fully custom reports using orders, products, customers, metafields, tags, and calculated columns. Track true profit after discounts and refunds. Identify repeat purchase drivers. Detect slow-moving inventory. Export, schedule, share via public links, or sync with Google Sheets. more We build custom reports for you - no setup complexity. Secure public links to share reports without Shopify admin access. Automated scheduled reports (CSV, Excel, PDF) to your inbox. Deep analysis using metafields, tags, notes & custom calculations. AI assistant to generate reports based on your description.

View Details
DataChamp Order Export XLS/CSV icon

DataChamp Order Export XLS/CSV

5.0

Automate tailored CSV/Excel order, product, customer reports. Full Metafield & line item support. DataChamp provides flexible CSV & Excel exports for all your Shopify data: orders, products, customers, & metafields. Customize reports with an intuitive editor, selecting from 500+ fields. Automate scheduled deliveries to Google Drive, FTP, sFTP, Email, or Dropbox. Supports advanced filtering, custom columns, calculations, and various encoding options. Ideal for accounting, ERP integration, fulfillment updates, and in-depth analysis, ensuring accurate, up-to-date data effortlessly. DataChamp provides flexible CSV & Excel exports for all your Shopify data: orders, products, customers, & metafields. Customize reports with an intuitive editor, selecting from 500+ fields. Automate scheduled deliveries to Google Drive, FTP, sFTP, Email, or Dropbox. Supports advanced filtering, custom columns, calculations, and various encoding options. Ideal for accounting, ERP integration, fulfillment updates, and in-depth analysis, ensuring accurate, up-to-date data effortlessly. more Export Orders, Products, Customers, Metafields & more. Customize reports: select from 500+ available fields. Full Metafield and custom attribute support for all data. Automate scheduled exports to Drive, FTP, Email, URL Feeds and Dropbox. Encoding options: UTF-8, BOM UTF-8, ASCII, Win-1252, ISO-8859, Shift JIS.

View Details
Parcelmind Shipping Suite icon

Parcelmind Shipping Suite

5.0

Automate courier allocation, print shipping labels, real-time tracking, and customer notifications. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. Transform your shipping into a growth engine. Automate courier selection, tracking, and returns while syncing seamlessly with Shopify. Our platform connects you to top carriers globally, streamlining label printing, COD optimisation, and branded tracking. Perfect for scaling eCommerce businesses, Parcelmind empowers you to save time, reduce costs, and elevate customer experiences, all in one innovative solution. more Automate courier selection & print shipping labels in seconds. Track shipments transparently and save time by automating manual operations Keep customers informed with branded tracking & mobile notifications. Offers access to a wide range of worldwide carriers. Useful insights & real-time performance reports.

View Details