ZigZag Returns & Exchanges
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Why Choose ZigZag Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Ready-to-Use Order-Synced Returns Portal, Unlimited returns management, Ready to use UK carrier return services, Refund deduction to reduce return costs, Full tracking visibility, Auto-generate labels on approved returns, Up to 10 return reasons, Actionable insights from returns data
Get Started FreeSilver
100 returns a month, Evri, Yodel & DPD labels or upload own, Portal, Analytics, Return window & rules, Customer & retailer updates, Shopify Plus Retailers Compatible, & more
Choose PlanGold
300 returns a month, All features in Silver, Auto one-click refunds, Auto-exchange order creation, Store credit, Custom email templates, Shopify Plus Retailers Compatible, & more
Choose PlanPlatinum
3500 returns per month, All features in Silver & Gold plans, Portal styling assistance, 1 hour support response time, Tech support, Shopify Plus Retailers Compatible, & more
Choose PlanKey Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Customer Reviews
Overall a good app, easy to navigate and now have more carriers to choose from. It can take a while to resolve problems, but ultimately they are resolved in the end. Thank you.
A prompt and helpful support chat service. Thank you.
Great easy to use returns and good customer support
Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.
Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!
Frequently Asked Questions
Shopify App Installs
No install data available
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