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Yanet: Returns and Exchanges icon

Yanet: Returns and Exchanges

4.9(Reviews)

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers. Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more Submit and manage return and exchange requests clearly at different steps. Different policies and rules can be created and applied for different products. An easy-to-use embedded portal allows customers to submit requests quickly. Customers always get updated via email at each step of the request. We support edit text, banner and colors of the portal to match your style.

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,441
574 installs
574
Mar 10
608 installs
608
Mar 17
23 installs
Apr 21
51 installs
Apr 28
27 installs
May 19
3 installs
May 26
91 installs
91
Jun 2
18 installs
Jun 9
25 installs
Jun 16
11 installs
Jun 23
9 installs
Jun 30
1 installs
Jul 14

Frequently Asked Questions

What is Yanet: Returns and Exchanges?

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers. Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more Submit and manage return and exchange requests clearly at different steps. Different policies and rules can be created and applied for different products. An easy-to-use embedded portal allows customers to submit requests quickly. Customers always get updated via email at each step of the request. We support edit text, banner and colors of the portal to match your style.

How much does Yanet: Returns and Exchanges cost?

Yanet: Returns and Exchanges offers flexible pricing options. Please visit the Shopify App Store for the most current pricing information.

Is Yanet: Returns and Exchanges easy to set up?

Yes, Yanet: Returns and Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

3.0

The app has potential and offers an impressive range of features for a free tool, but it’s unnecessarily cumbersome. Many of the reviews focus on customer service rather than the actual product, which makes sense. Even basic customizations often require knowledge of CSS or manual code adjustments. I encountered several layout and styling issues that required manual corrections. For someone without technical experience, it would be overwhelming. For me, it was very frustrating. Another concern is that several key features can only be activated by contacting their customer support, which feels intentional and explains why most reviews focus on support rather than usability. It’s a good concept with a lot of promise, but the setup feels more like a developer’s tool than a true plug-and-play app. If the team focused on fixing bugs, allowing full access to features by default, and making customization options accessible through the interface instead of through CSS, this would easily be one of the best free return apps available on Shopify.

October 31, 2025
5.0

I am a new business and Alex help me quickly. I've haven't had service thorough like this and so easy! Love the app!

October 22, 2025
5.0

They have a great customer support team. My issue was resolved instantly by Alex

October 16, 2025
5.0

very good

October 14, 2025
5.0

Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!

September 26, 2025

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