ReturnZap Returns & Exchanges
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Why Choose ReturnZap Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Simple
Embedded returns portal, Create Shipping Labels, Return for Refund, One Click Refund / Restock, Advanced rules and return logic, Manual or Automated Approval, Customer notifications
Choose PlanPro
Exchange for any product at any price, Return for store credit, Bonus store credit incentive, "Green returns" - No shipping required, International return shipping, Shipping labels and QR code returns, Advanced rules and return logic, Self-serve custom return portal
Choose PlanPro
Exchange for variant or other product, Return for store credit, Bonus store credit incentive, "Green returns" - No shipping required, International return shipping, QR code returns, Follow up questions
Choose PlanAdvanced
Automated processing based on tracking, 3rd party helpdesk integrations, Advanced package dimensions, Warehouse return receiving tools, Custom API integrations and webhooks, International return shipping labels
Choose PlanPremium
Exchange for any product at any price, Automated processing based on tracking, 3rd party integrations, Advanced package dimensions, Warehouse tools, API and webhooks
Choose PlanKey Features
- Advanced analytics capabilities
- Advanced customer capabilities
Customer Reviews
Good app, generally it's really flexible and the team are always at hand to help. They are incredibly patient and supportive and always do their best to help us achieve our goal! Would recommend!
Support from the co-owners is very good. Helped on multiple occasions with fast response times. I now use this for my US and UK fulfilment centres.
Working with ReturnZap has been an incredible experience! It has streamlined our return/exchange process and helped turn more potential refunds into exchanges. Any time we have reached out to problem solve, David has responded quickly and helped us find creative solutions. Would 100% recommend using this app!
Working with the ReturnZap team has been a great experience. They asked all the right questions, stopped and listened, and responded to what we were needing. The app is well put together and does exactly as advertised.
I love this app. It's made my life so much easier. And my customers as well! A much more streamlined process with a self portal interface. I highly recommend!
Frequently Asked Questions
Shopify App Installs
No install data available
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