1,854 Shopify stores currently have Richpanel: AI Customer Support installed, representing 0.1% of all active Shopify stores.
At a glance: Richpanel: AI Customer Support is the #507 most-installed Shopify app of the 4,181 with active installs, and #14 of 107 in Chat. It is most often installed alongside Klaviyo: Email Marketing & SMS and Judge.me Product Reviews App. Its largest market is United States (43% of its stores).
Richpanel: AI Customer Support is installed on 1,854 of the 2,120,615 active Shopify stores worldwide tracked by StoreCensus. This makes it a notable player in the Chat category.
Unlike the Shopify App Store's historical download counts, our data reflects current active installations. We detect Richpanel: AI Customer Support through storefront signature analysis across millions of stores, providing accurate real-time adoption metrics that matter for market analysis and competitive intelligence.
Over the past 30 days, Richpanel: AI Customer Support has gained 44 net installs, representing a 2.4% change from 1,810 installs. The 90-day trajectory shows growth of 85 installs (4.8%).
Year-over-year, Richpanel: AI Customer Support has grown by 43.9%, moving from 1,288 installs to 1,854. This solid growth rate indicates strong merchant adoption.
Richpanel: AI Customer Support shows strong adoption among established businesses, with 100% of users operating stores generating over $100K annually. The platform attracts a balanced mix across revenue tiers, though 0% of stores fall under $50K in annual revenue, indicating accessibility for emerging brands. The 63% penetration among $1M+ stores demonstrates enterprise-level trust, where merchants typically maintain complex tech stacks and face high switching costs.
| Revenue Tier | Stores | Percentage |
|---|---|---|
| $10M+ | 23 | 1.3% |
| $1M – $10M | 331 | 19.0% |
| $100K – $1M | 747 | 42.8% |
| <$100K | 645 | 36.9% |
Health & Wellness leads adoption at 16%, followed by Sports & Outdoors at 10% and Home & Garden at 10%. Together, these three verticals represent over half of Richpanel: AI Customer Support's install base. This concentration reflects industries where email marketing drives significant repeat purchase revenue through seasonal campaigns, product launches, and loyalty programs that benefit from sophisticated segmentation and automation capabilities.
43% of Richpanel: AI Customer Support stores are in United States, more than its 35% share of all Shopify stores. 9% of Richpanel: AI Customer Support stores are in United Kingdom, in line with its 8% share of all Shopify stores. 6% of Richpanel: AI Customer Support stores are in Canada, in line with its 6% share of all Shopify stores.
Stores using Richpanel: AI Customer Support typically build comprehensive retention-focused tech stacks. 75% also use Klaviyo: Email Marketing & SMS for email marketing, while 36% pair it with Judge.me Product Reviews App for product reviews. The 27% overlap with Triple Whale indicates merchants unifying customer communication across email, SMS, and support channels. This pairing pattern reveals stores prioritizing customer lifetime value optimization over one-time acquisition, with integrated tools for reviews, loyalty, and recurring revenue.
Richpanel: AI Customer Support competes in the Chat category with 1,854 installs, compared to Shopify Inbox's 206,121.
| App | Installs | Market Share |
|---|---|---|
| Shopify Inbox | 206,121 | 60.0% |
| Dondy: Marketing on WhatsApp | 20,003 | 5.8% |
| Tidio: AI Chatbot & Live Chat | 17,691 | 5.2% |
Install data shows market position by adoption — but organic discoverability is another dimension. See which keywords Richpanel: AI Customer Support ranks for in App Store search to understand its full competitive footprint.
As of October 11, 2026, 1,854 Shopify stores have Richpanel: AI Customer Support installed, representing 0.1% of all active Shopify stores tracked by StoreCensus.
Richpanel: AI Customer Support has gained 44 net installs over the past 30 days (2.4% change) and gained 85 installs over 90 days (4.8% change). Year-over-year growth is 43.9%.
Richpanel: AI Customer Support is most popular in Health & Wellness (16.1% of users), followed by Sports & Outdoors (10.4%). The app is used across stores of all sizes.
StoreCensus updates Richpanel: AI Customer Support installation data weekly through continuous monitoring of 2,120,615+ active Shopify stores. We detect installations through storefront signature analysis, providing accurate current install counts rather than historical download numbers.
Richpanel: AI Customer Support holds a 0.1% market share in its category. To see how it compares to direct competitors, check the Market Position section on this page which shows install counts and market share for similar apps in the same category.
With 1,854 active installations, Richpanel: AI Customer Support is a growing solution. Consider the 90-day growth trend (4.8%) to understand momentum, and review the industry breakdown to see if stores similar to yours use it. Always test on a development store first and check recent app store reviews for current user sentiment.
1,854 Shopify stores currently use Richpanel: AI Customer Support. This data is updated weekly based on continuous monitoring of 2,120,615+ active Shopify stores.
Build targeted prospect lists of stores using Richpanel: AI Customer Support. Filter by revenue, industry, country, and more.
Richpanel: AI Customer Support is installed on 1,854 of the 2,120,615 Shopify stores tracked by StoreCensus, representing a 0.10% market penetration rate. It is categorized under Chat.
Richpanel: AI Customer Support is installed on 1,854 Shopify stores, representing 0.1% of all tracked stores. This adoption level reflects a focused user base within a specific merchant segment.
Over the past 90 days, Richpanel: AI Customer Support has gained 85 net installs (+4.8%). Positive 90-day momentum indicates continued merchant adoption.
Richpanel: AI Customer Support is frequently installed alongside Klaviyo: Email Marketing & SMS and Judge.me Product Reviews App, suggesting merchants use it as part of a broader technology stack rather than as a standalone solution.
Interpretations are based on observed StoreCensus data. Directional observations only - not financial or business advice.
Based on StoreCensus tracking of 2,120,615 active Shopify stores.
How Richpanel: AI Customer Support relates to other apps in the Shopify ecosystem, based on co-installation patterns and category relationships.
Apps commonly paired with Richpanel: AI Customer Support
Apps merchants consider as alternatives
Co-installation data is derived from observed patterns across StoreCensus-tracked stores. Overlap percentages indicate the share of Richpanel: AI Customer Support users who also have the listed app installed.
Data is refreshed on a weekly basis and reflects observed platform activity across active ecommerce stores. StoreCensus detects app and plugin installations through storefront signature analysis including JavaScript signatures, API calls, and HTML markers — measuring current active installations, not historical download counts.
StoreCensus continuously discovers and indexes active Shopify storefronts globally. Our crawler identifies 2,120,615+ live stores through domain analysis, platform signals, and third-party data sources.
App and plugin installations are detected through storefront signature analysis — including JavaScript bundle signatures, API endpoint patterns, HTML data attributes, and network request fingerprints. This identifies apps that are currently active, not merely historically downloaded.
Each store is re-scanned on a recurring basis. Historical snapshots are retained to calculate 30-day, 90-day, and year-over-year growth rates. This enables trend analysis that reflects actual merchant behavior over time, not just point-in-time counts.
Disclaimer: Estimated metrics (revenue, traffic) should be considered directional estimates rather than audited financial data. Active install counts reflect StoreCensus detection capability and may not capture 100% of installations for apps with non-standard implementation patterns.
This page presents data from the Richpanel: AI Customer Support Installation Statistics proprietary StoreCensus dataset. Statistics may change over time as stores are discovered, removed, or updated in our index.
StoreCensus does not receive compensation from app developers or vendors for rankings or placement. All rankings are determined solely by observed installation data across tracked Shopify storefronts.
