XERO SYNC Orders and Inventory

Terrible. Like so many others we used this as it was part of the shopify/xero set up. Both shopify and Xero still use the integration as a selling point without point out that it's now a paid for add on. And it doesn't work that well. A blatant attempt to hold their customers over a barrel. We left as soon as the charge came. Show more

So disappointed that there has been zero communication regarding this app being changed and now charged for! We will be removing this app because your fee structure is utterly ridiculous. Show more

Do NOT touch this app with a 10-foot pole... This app has been my worst experience with Shopify by far. I thought, "oh, I use Shopify and Xero, so clearly I need this app, right?" Wrong. This app has done nothing but cause MAJOR trouble in my Xero account. Accounting is already a little bit tricky. What you don't need is an app to completely dismantle the structure of your accounting records and require a PhD in accounting/Xero to fix it. Customer service from both Xero and Bold have been unhelpful, pointing fingers at one another and offering suggestions that don't work. I am completely fed up. My taxes are due in just a few days and right now this app has caused my sales to look like their doubled (artificially inflating my tax liability). I need to eliminate this double-counting ASAP in order to pay the right amount of taxes. I really wish I had never even thought of installing this app. I should have listened to the other reviewers. I'll never make that mistake again! Even Xero bookkeeping firms are telling me to stay away from this app, that it has major problems. I normally like Bold and use some of their other apps. Not this one. Ever. Again. Show more

DO NOT | DO NOT | DO NOT pay for this app, you will regret it. Cancelled the app after they went to paid (as did the other multiple negative reviewers). I would gladly pay the fee IF they had added functionality OR even perfected the app, as it stands this app is full of glitches AND if you sell services (like we do) does not have the capability to sync into multiple sales accounts in Xero, meaning your services will get entered into Merchandies sales account, unless you manually go in and edit EACH invoice (try doing that when you have over 600 invoices per month). DO NOT | DO NOT | DO NOT pay for this app, you will regret it. Show more

We have removed this app and are now using Carry the one. The Bold app when free was manageable even with dropouts and the paypal issues but now they are charging for it it's not worth it. Show more