XERO SYNC Orders and Inventory

Everything stopped and now we have to pay crazy fees... they didn't even advise to let us know. Plus it doesn't work very well Show more

The completely ridiculous pricing structure has been introduced without any notification or communication from the developers. My XERO subscription costs less than this app now does. I don't mind paying for apps that work well and provide a solution within my store, but to go from free to $60USD a month without any notice is absolutely ridiculous. Show more

This application has never worked as advertised from the beginning and was one of the worst applications on shopify to date. Not only does the application emulate failure, but the support team also represent the notion of disappointment. By using this app, our company found that bold created more work for us, than it did making things easy. On top of that, when we queried the support staff about some major issues, they mostly brushed over the main points and simply helped us out with small minor complaints rather than addressing the bigger issue. All in all this experience was very poor and we have no intentions of going back to bold, or of recommending this application to anyone else, as it is not fit for purpose. Unfortunately ratings systems, don't allow you to rate a 0/5, but we are going to do this right here and say, we rate this application a 0/5. Show more

The app is OK - a few bugs here and then, can't complain too much when it was free. The new pricing is ridiculous - more than we pay for either Shopify or Xero - we'll be uninstalling unless this changes. Show more

I am very disappointed at the introduction of these extortionate new pricing plans. Like a lot of small businesses, we rely on our Shopify/Xero integration and the ability to integrate the two apps was a major factor in our decision to use them both. Our store is extremely small with just 2 employees. We process on average 600+ orders a month. By the definition of your apps pricing plans we are an "Enterprise" – tell that to our bank account! – and as a result are expected to pay $59.99 on top of our Shopify and Xero plans for something we were previously getting for free. No improvements. No additional features. No alternatives offered. Nothing. I would consider paying for a fully featured integration that properly handled inventory management, purchase orders, channels, proper sales categorisation etc. But expecting small businesses to pay so much for such a basic and buggy app is ridiculous. Most of Shopify's competitors offer accounting software integrations as standard. We will definitely be exploring alternatives to Shopify going forward. Of course, as Bold is well aware, we have invested a fair amount of resources in our Shopify store. However I would advise anyone considering signing up to Shopify to take another look at the alternatives. Show more