VanChat AI Chatbot & Live Chat

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars! Show more

Just downloaded this app (2 weeks) and i am very happy with the results. Vanchat customerservice is very assistive in finetuning our customers experience. I definatelty recommend and will install on my other 4 stores once they have enough traffic. Well earned 5 stars! Show more

Literally changed my store life. Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products. It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products. For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify). And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue. IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems. Show more

I’m really impressed with my experience using VanChat AI Chatbot & AI Smart Customer Service. The customer support is outstanding, providing quick follow-ups and efficient solutions. The technology behind this AI chat tool is among the best I’ve used, with fast, accurate, and seamless responses. I hope VanChat continues to improve and bring even better experiences in the future! Highly recommend it to others! Show more

An amazing tool to boost sales and improve service VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic. Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease. If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help. Show more