StoreCensus
Webkul Helpdesk Support‑UVdesk icon

Webkul Helpdesk Support‑UVdesk

Unclaimed Listing
Managed by StoreCensus • Not verified
Converts customer support inquiries into the service tickets. Streamline customer support. UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. more Streamline customer support from one dashboard. Utilize pre-defined templates, Reporting, Automated workflow for quick support. A custom Form helps the customer to send an instant query from the Shopify front
4.8
5 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Webkul Helpdesk Support‑UVdesk?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Enterprise Plan

$36 / month

$36 for Two Agents, Multiple Stores, 50+ Apps, Unlimited Mailbox, All Enterprise Plan Features

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Key Features

  • Advanced integration capabilities
  • Advanced reporting capabilities
  • Advanced templates capabilities
  • Advanced dashboard capabilities

Customer Reviews

4.8
5 reviews
Anonymous
2021-01-06

Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.

Anonymous
2020-10-01

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System. 2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about) 3. Automated Replies to the customer queries 4. You can even write and manage the tasks from UV Desk 5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder 7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.

Anonymous
2019-10-29

A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive to an initial installation issue I was having and got it squared away quickly.

Anonymous
2019-06-16

This app is quite easy to use and the live support very helpful. Looking for the Live chat function add into this app.

Anonymous
2018-07-02

We're extremely happy with UVDesk so far. The ability to manage multiple stores and marketplaces is worth its weight in gold. None of their competitors have this capability. The support team is very responsive and some of the best I've worked with as compared to other software companies (helpdesk and non-helpdesk software). We look forward to finally streamlining our customer service operations with UVDesk.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1
1 installs
1
W07

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