Tidio ‑ Live Chat & AI Chatbot

Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you Show more

So happy to have found this app - have been looking for something like this, but wasn't ready to commit to the price of other options. The free version of this has been great for our business so far. No hassle to install, great customer service and support when I have had questions. There is also an app that can be downloaded for your phone, so you can get notifications that was and respond quickly. Highly recommend Tidio! Show more

I will be the devils advocate here and do a real rating. I had problems with this application from the very beginning and its NOT smooth at all, and is very glitchy since the update as well. Terrible customer service, very very glitchy on my desktop as well as my phone. Shows me notifications when I didn’t have any, was terrible with communicating with my mobile and desktop. I would get several notifications when I WAS the one who sent the messages. The update was horrible with geo location, no cart updates for customers and no cart information at all. The application is simply a glorified text message, nothing really that works great with Shopify. Just a terrible app. On top of everything else, every time I went to customer service, they always had me do leg work, take a video, send screen shot, do this, do that, never looked into the situation at hand. Send you general links and information. Customer service is lazy, and simply never fixed any issues. I will never be coming back to this chat application, was terrible from start to finish. Show more

Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended. Show more

Absolutely love this app. What a great conversion increaser. Also amazing customer support by Tidio. Thumbs up Show more