Tidio ‑ Live Chat & AI Chatbot

Just installed the app and tested it out. Works great and performs well .. and it's FREE! Great support to, had a question, sent it via Chat and someone responded within seconds. Very happy... can't wait to start chatting! Show more

I wish i could give it a 5 star.. we have no ideal when customers are needing assistance.. they are leaving messages that are no where to be find on email or app. How do we interact with customers.. there must beca different version everyone is using. I linked messager to see their concern but nothing is coming through. Show more

We've been using Tidio for few months and I have to tell you... This is a "must have app". A lot of cool features and an excellent support team. I had an issue during the upgrade process (my fault) and they were fast to respond and solve my problem. Show more

I just installed the app and although I didnt have enough time yet to experience the daily operational part of the app, I want to say that the customer service is impeccable. Full guidance through the setup. Chatboxes aren't closed when problem is resolved, just stays open and every question is answered in a timely manner. Thank you Olek from Tidio! Greets Tara Show more

Update: Customer service has been helpful and given me a script which I had to install on my site for a partial fix. I have to use the side bar (can not use the default chat widget as that will still cover the check out) but the side bar is on the side of the screen and when someone clicks it the chat window that opens does not cover the check out button. Be careful. Both formats of the widget (unless you choose a side bar) will cut into your checkout button. I was surprised to find not only did the Modern Them bottom widget take up most of the checkout button, it's invisible hyperlink area extended out past the actual widget itself making it almost impossible to click "check out" almost every where you click on the check out button just pops up the chat. The business theme bottom widget also cuts significantly into the check out button. It would be incredible if they would have more (smaller) options for the chat on the bottom right hand side of the screen that wouldn't get in the way of the most critical functionality of an ecommerce store. Show more