Alpaca: Pack, Pickup, Deliver
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Why Choose Alpaca: Pack, Pickup, Deliver?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Basic
1 location, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow
Choose PlanProfessional
Up to 3 locations, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow
Choose PlanAdvanced
Up to 5 locations, Curbside pickup, Local delivery, Print order packing slips, Picklists (digital and printable), Order fulfillment workflow
Choose PlanKey Features
- Advanced integration capabilities
- Advanced dashboard capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
We’ve been using Alpaca for quite a while now and it’s been solid overall. The app is simple to set up and works well with our workflow for pickups and deliveries. We did run into a recent issue, but their support team (Sam in particular) was quick to respond, helpful, and took care of everything. Really appreciate the communication and customer service. Once everything was sorted it’s been running smooth again. Definitely recommend if you need a reliable pickup and delivery setup on Shopify.
We at GT have been using Alpaca for the last 2 years and have been amazed by its ease of use and scalability. Alpaca is an intuitive solution to pick, pack and dispense the BOPIS orders. It’s as easy as 1, 2, 3! Designed to optimize picking efficiencies, instructs the users on how to pack the items picked and at a click of a button, dispense the order after customer pickup. We look forward to continued collaboration with the product team. Show more
App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended! Show more
Alpaca is a life saver for my small business! We are able to seamlessly manage our order flow via this app and this easily replaces at least a full days worth of work each week if not more. Their customer service is always super fast to respond and they have always found a solution to any issue I have had quickly. Show more
I've been using Alpaca: Pack, Pickup, Deliver since 2021, and I can confidently say it's a top-tier Shopify app. Over the years, the support team has consistently been helpful, but the new team led by Steve has set a new standard for excellence. Steve and his team provide probably the best customer support I've ever experienced. Several features of the app stand out. The built-in local delivery navigation that integrates seamlessly with Google Maps is incredibly convenient and efficient. The user interface is simple and intuitive, making it easy to navigate and use. I also appreciate the flexibility of having individual logins for all locations. This feature ensures that each site operates smoothly and independently. Additionally, the specific accounts for order managers and drivers simplify the process, making it easier for everyone involved. Overall, Alpaca: Pack, Pickup, Deliver has significantly improved our delivery operations, and I highly recommend it to any Shopify store owner looking for a reliable and user-friendly delivery solution. Show more
Frequently Asked Questions
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