StoreCensus
Loop Returns & Exchanges icon

Loop Returns & Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics
4.7
328 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Loop Returns & Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Offset

Free

Returns software, US return shipping labels, Return Bars, Advanced features, Package protection, More at link below ↓

Get Started Free

Essential

$155 / month

Unlimited destinations, Automated return policies, Carrier rate shopping, Workflows, More at link below ↓

Choose Plan

Advanced

$340 / month

Full Essential plan, and, Shop Now, Instant exchange, Bonus credit, Fraud prevention, More at link below ↓

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced workflow capabilities
  • Advanced customer capabilities

Customer Reviews

4.7
328 reviews
Anonymous
2026-02-23

We love loop, and they integrated perfectly with our 3PL. Special shoutout to Ninthuga from customer service for the great help

Anonymous
2026-02-19

We always have a wonderful experience with the support team!

Anonymous
2026-02-18

Rece was exceptional in giving me a solution to pull data into a report. I did give feedback stating it would be nice to have a more specific report and one was created for us in the shared folder. It will be a tool that will save our team a lot of time. Thank you for the wonderful support and assisting in finding a solution to our specific needs.

Anonymous
2026-02-18

No review text provided.

Anonymous
2026-02-12

Loop is the default when it comes to RMA platforms to integrate with Shopify. The Loop support team is super responsive and equal parts "systems tutor" and "troubleshoot support". Always quick on the reply and takes constructive feedback very well. They are constantly implementing global solutions as these softwares continue to evolve rapidly.

Frequently Asked Questions

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