StoreCensus
Loop Returns & Exchanges icon

Loop Returns & Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Automate returns, editing, tracking, and fraud prevention to boost loyalty and grow revenue. Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences. Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences. more Automate returns & incentivize exchanges with Shop Now & Bonus Credit Improve pre-purchase conversion with Checkout+, Package Protection and Delivery Prevent return fraud with AI, rules, Workflows & blocklists Let customers edit orders post-purchase to reduce cancellations & support Proactive tracking & notifications that reduce WISMO & improve visibility
4.7
349 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Loop Returns & Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Offset

Free

Returns software, US return shipping labels, Return Bars, Advanced features, Package protection, More at link below ↓

Get Started Free

Essential

$155 / month

Unlimited destinations, Automated return policies, Carrier rate shopping, Workflows, More at link below ↓

Choose Plan

Advanced

$340 / month

Full Essential plan, and, Shop Now, Instant exchange, Bonus credit, Fraud prevention, More at link below ↓

Choose Plan

Key Features

  • Advanced workflow capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Customer Reviews

4.7
349 reviews
Anonymous
2026-07-08

Customer service is poor - no calls or demos given - it is a complete pain to setup.

Anonymous
2026-06-30

Rece provided outstanding customer support from start to finish. He was quick to respond, patient, knowledgeable, and took the time to clearly explain everything until the issue was fully resolved. His communication was professional, friendly, and made the whole process easy and stress-free. It's rare to receive this level of support, and Rece truly went above and beyond. Thank you for the excellent service—I highly recommend both Rece and the support team!

Anonymous
2026-06-09

Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.

Anonymous
2026-05-21

Customer service support Reece is TOP NOTCH... seriously the only one who can figure out every issue at lightening speed. Always appreciate his timely and helpful reply!

Anonymous
2026-05-19

Every one in a while the platform and its comms are confusing for our customers/team. But every time we've reached out for clarity, the Loop team has been very helpful.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 18
2 installs
2
W20
1 installs
1
W21
6 installs
6
W22
1 installs
1
W23
3 installs
3
W24
1 installs
1
W25
1 installs
1
W27
3 installs
3
W28

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Loop Returns & Exchanges Market Intelligence

Active Installs

35

Market Penetration

0.0%

of 4,786,323 active stores