FreshBooks Link by CarryTheOne
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Why Choose FreshBooks Link by CarryTheOne?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
We've been using this app for at least 10 years and it certainly solves a lot of problems because it links our accounting system directly to Shopify so as soon as I purchase is made the invoice appears in the Accounts definitely we would recommend it. We've never come across anything that works quite so well in fact I don't think there are many alternatives.
Update: I have raised the review. They responded promptly and issued a refund as a gesture of good will. I still recommend that CTO totally rebuild their user interface, document how the app works, and make life easier for their customers. I can't believe how awful my experience with this app has been! When I tried to get it set up back in February, I followed the directions I was given in each step. I was told to pay one way, and then had to go back and reset my payment for the app so that it would come through Shopify. The user interface is one of the most difficult and confusing that I have ever tried to use -- both in the app and on the website. Then, when I wanted to cancel my account, I was told by someone at the company that they couldn't find my account, but they assured me that if I uninstalled the app, I wouldn't be billed anymore. Three or four days later, a bill came through, and now I have to try to figure out how to get the billing stopped (the Shopify help center didn't) and get a refund. What a pain, what a mess, and what a horrible experience. The only thing this app has going for it is that the people who are working on it are nice. Show more
Frequently Asked Questions
Shopify App Installs
No install data available
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FreshBooks Link by CarryTheOne Market Intelligence
Active Installs
1
Market Penetration
0.0%
of 4,786,323 active stores