CedCommerce BestBuy CA Connect
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Why Choose CedCommerce BestBuy CA Connect?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Standard
Listing upto 3000 SKUs, Manage 500 orders/month, 24* 7 Technical Support, Dedicated Account Manager
Choose PlanPremium
Listing upto 6000 SKUs, Manage 1000 orders/month, 24* 7 Technical Support, Dedicated Account Manager, Listing Optimization & SEO
Choose PlanKey Features
- Advanced integration capabilities
Customer Reviews
Worst customer service by the entire team. Following are my experinces: 1. No one answered my query, just opening up tickets. 2. I got in contact personally with one of the previous know associate of Cedcom, only then I got a reply from the bestbuy team. 3. Even after this, the bestbuy ctx service team kept on answering what I didnot asked. 4. Despite my repeated attempts of sharing screenshots about the issue which need to be solved, explaining the core problem, they just kept on sharing what I already knew. 5. Kept on asking them with 1-on-1 meeting so that we can figure out and solve the error in uploading the products, but they didnot even responded to my this query. Wish I would have spent the same amount of time on some other integration app. I have been using their other integration app which is Bestbuy, they are pretty quick & reliable, but this bestbuy team, hands down for the worst customer service received from any helpdesk. Unsubscribed.
Seams Ok
Good service. Response was clear and simple. Thanks again! Show more
The app works ... sorta. I found it difficult to understand how to set up the products and after they were uploaded to Best Buy there were still other steps to get things live. I had two support chats, one was poor and not followed up, the 2nd was pretty good and after asking the right questions I got needed info in operating the app. I'm still learning, but it seems like the app works, it might take several tries to get things "right". I did not find the Help documents very helpful. Show more
The service is shit & the program does not work. Show more
Frequently Asked Questions
Shopify App Installs
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