Name: Most Popular Shopify Chat Apps (2026)
Creator: StoreCensus
Published: 2026-04-17T02:04:10.815Z

Ranked by total active installs across 2,500,730 Shopify stores. Updated weekly.

Top 25 Chat Apps by Install Count

Rank	App	Installs	Market Share	90-Day Trend
1	Shopify Inbox	423,153	71.6%	+0.3%
2	Gorgias: AI, Helpdesk & Chat	60,398	10.2%	+1.8%
3	Tidio ‑ Live Chat & AI Chatbot	48,839	8.3%	+4.9%
4	EAZE WhatsApp Button	15,393	2.6%	+1.7%
5	LiveChat: AI live chat by Text	12,516	2.1%	+2.8%
6	Chaty Chat Buttons & WhatsApp	8,417	1.4%	+17.7%
7	Musbu - WhatsApp Chat Button	5,395	0.9%	-40.1%
8	SmartBot: Leading AI Chatbot	2,935	0.5%	+12.2%
9	Phoneize: Call + Chat Button	2,827	0.5%	+9.4%
10	Rep AI: AI Chat & Live Chat	2,616	0.4%	+1.8%
11	O: Chat buttons & Contact Form	1,877	0.3%	+12.5%
12	Extendons Whatsapp Integration	1,530	0.3%	+4.4%
13	HeiChat: ChatGPT Sales Chatbot	787	0.1%	+20.0%
14	VanChat AI Chatbot & Live Chat	744	0.1%	+12.4%
15	Juphy: AI Chatbot & ChatGPT	510	0.1%	+2.4%
16	Manifest AI Chatbot + ChatGPT	486	0.1%	+4.3%
17	Dialog ‑ AI Personal Shopper	440	0.1%	+31.3%
18	POWR: Live Chat	424	0.1%	+1.2%
19	Conversagent AI Support & Chat	401	0.1%	-5.2%
20	ChatBot by Text	328	0.1%	+6.1%
21	SimpleCall ‑ Click to Call	322	0.1%	+3.2%
22	Verifast AI Chatbot + AI Chat	282	0.0%	+7.6%
23	ChatBase : Al Sales Chatbot	237	0.0%	-2.9%
24	Oct8ne ‑ AI Assistant	225	0.0%	+6.6%
25	Ochatbot: AI Chatbot & AI Chat	183	0.0%	+0.5%

Key Insights

•The top 25 chat apps represent 591,265 total installs.
•22 of the top 25 apps are growing.
•Chat apps help Shopify merchants enhance their stores.
•Install count measures adoption — but organic App Store discoverability is a separate competitive dimension. See which keywords drive chat app discovery on AppJubilee.

Build targeted prospect lists of stores using these popular chat apps.