2,753 Shopify stores currently have Social Chat: Chat Button & FAQ installed, representing 0.1% of all active Shopify stores.
At a glance: Social Chat: Chat Button & FAQ is the #364 most-installed Shopify app of the 4,193 with active installs, and #1 of 1 in Selling in person - Other. It is most often installed alongside Judge.me Product Reviews App and Instafeed ‑ Instagram Feed. Its largest market is Italy (10% of its stores).
Social Chat: Chat Button & FAQ is installed on 2,753 of the 2,139,677 active Shopify stores worldwide tracked by StoreCensus. This makes it a notable player in the Selling in person - Other category.
Unlike the Shopify App Store's historical download counts, our data reflects current active installations. We detect Social Chat: Chat Button & FAQ through storefront signature analysis across millions of stores, providing accurate real-time adoption metrics that matter for market analysis and competitive intelligence.
Over the past 30 days, Social Chat: Chat Button & FAQ has lost 66 net installs, representing a -2.3% change from 2,819 installs. The 90-day trajectory shows decline of 131 installs (-4.5%).
Year-over-year, Social Chat: Chat Button & FAQ has grown by 1538.7%, moving from 168 installs to 2,753. This represents exceptional growth in a competitive market.
Social Chat: Chat Button & FAQ shows strong adoption among established businesses, with 100% of users operating stores generating over $100K annually. The platform attracts a balanced mix across revenue tiers, though 0% of stores fall under $50K in annual revenue, indicating accessibility for emerging brands. The 11% penetration among $1M+ stores demonstrates enterprise-level trust, where merchants typically maintain complex tech stacks and face high switching costs.
| Revenue Tier | Stores | Percentage |
|---|---|---|
| $1M – $10M | 11 | 0.4% |
| $100K – $1M | 262 | 10.2% |
| <$100K | 2,296 | 89.4% |
Fashion & Apparel leads adoption at 18%, followed by Home & Garden at 11% and Food & Beverage at 7%. Together, these three verticals represent over half of Social Chat: Chat Button & FAQ's install base. This concentration reflects industries where email marketing drives significant repeat purchase revenue through seasonal campaigns, product launches, and loyalty programs that benefit from sophisticated segmentation and automation capabilities.
10% of Social Chat: Chat Button & FAQ stores are in Italy, more than its 2% share of all Shopify stores. 9% of Social Chat: Chat Button & FAQ stores are in India, more than its 3% share of all Shopify stores. 8% of Social Chat: Chat Button & FAQ stores are in Pakistan, more than its 1% share of all Shopify stores.
Stores using Social Chat: Chat Button & FAQ typically build comprehensive retention-focused tech stacks. 28% also use Judge.me Product Reviews App for product reviews, while 20% pair it with Instafeed ‑ Instagram Feed for social proof. The 14% overlap with Klaviyo: Email Marketing & SMS indicates merchants unifying customer communication across email, SMS, and support channels. This pairing pattern reveals stores prioritizing customer lifetime value optimization over one-time acquisition, with integrated tools for reviews, loyalty, and recurring revenue.
Social Chat: Chat Button & FAQ competes in the Selling in person - Other category with 2,753 installs and nearly 550.6x Kark: Multi Location Inventory (5), compared to Swym Wishlist Plus's 13,436.
| App | Installs | Market Share |
|---|---|---|
| Swym Wishlist Plus | 13,436 | 83.0% |
| Kark: Multi Location Inventory | 5 | 0.0% |
Install data shows market position by adoption — but organic discoverability is another dimension. See which keywords Social Chat: Chat Button & FAQ ranks for in App Store search to understand its full competitive footprint.
As of October 27, 2026, 2,753 Shopify stores have Social Chat: Chat Button & FAQ installed, representing 0.1% of all active Shopify stores tracked by StoreCensus.
Social Chat: Chat Button & FAQ has lost 66 net installs over the past 30 days (-2.3% change) and lost 131 installs over 90 days (-4.5% change). Year-over-year growth is 1538.7%.
Social Chat: Chat Button & FAQ is most popular in Fashion & Apparel (17.5% of users), followed by Home & Garden (11.5%). The app is used across stores of all sizes.
StoreCensus updates Social Chat: Chat Button & FAQ installation data weekly through continuous monitoring of 2,139,677+ active Shopify stores. We detect installations through storefront signature analysis, providing accurate current install counts rather than historical download numbers.
Social Chat: Chat Button & FAQ holds a 0.1% market share in its category. To see how it compares to direct competitors, check the Market Position section on this page which shows install counts and market share for similar apps in the same category.
With 2,753 active installations, Social Chat: Chat Button & FAQ is a growing solution. Consider the 90-day growth trend (-4.5%) to understand momentum, and review the industry breakdown to see if stores similar to yours use it. Always test on a development store first and check recent app store reviews for current user sentiment.
2,753 Shopify stores currently use Social Chat: Chat Button & FAQ. This data is updated weekly based on continuous monitoring of 2,139,677+ active Shopify stores.
Build targeted prospect lists of stores using Social Chat: Chat Button & FAQ. Filter by revenue, industry, country, and more.
Social Chat: Chat Button & FAQ is installed on 2,753 of the 2,139,677 Shopify stores tracked by StoreCensus, representing a 0.10% market penetration rate. It is categorized under Selling in person - Other.
Social Chat: Chat Button & FAQ is installed on 2,753 Shopify stores, representing 0.1% of all tracked stores. This adoption level reflects a focused user base within a specific merchant segment.
Over the past 90 days, Social Chat: Chat Button & FAQ has lost 131 net installs (-4.5%). Negative 90-day momentum may reflect competitive pressure or merchant churn within the category.
Social Chat: Chat Button & FAQ is frequently installed alongside Judge.me Product Reviews App and Instafeed ‑ Instagram Feed, suggesting merchants use it as part of a broader technology stack rather than as a standalone solution.
Interpretations are based on observed StoreCensus data. Directional observations only - not financial or business advice.
Based on StoreCensus tracking of 2,139,677 active Shopify stores.
How Social Chat: Chat Button & FAQ relates to other apps in the Shopify ecosystem, based on co-installation patterns and category relationships.
Apps commonly paired with Social Chat: Chat Button & FAQ
Apps merchants consider as alternatives
Co-installation data is derived from observed patterns across StoreCensus-tracked stores. Overlap percentages indicate the share of Social Chat: Chat Button & FAQ users who also have the listed app installed.
Data is refreshed on a weekly basis and reflects observed platform activity across active ecommerce stores. StoreCensus detects app and plugin installations through storefront signature analysis including JavaScript signatures, API calls, and HTML markers — measuring current active installations, not historical download counts.
StoreCensus continuously discovers and indexes active Shopify storefronts globally. Our crawler identifies 2,139,677+ live stores through domain analysis, platform signals, and third-party data sources.
App and plugin installations are detected through storefront signature analysis — including JavaScript bundle signatures, API endpoint patterns, HTML data attributes, and network request fingerprints. This identifies apps that are currently active, not merely historically downloaded.
Each store is re-scanned on a recurring basis. Historical snapshots are retained to calculate 30-day, 90-day, and year-over-year growth rates. This enables trend analysis that reflects actual merchant behavior over time, not just point-in-time counts.
Disclaimer: Estimated metrics (revenue, traffic) should be considered directional estimates rather than audited financial data. Active install counts reflect StoreCensus detection capability and may not capture 100% of installations for apps with non-standard implementation patterns.
This page presents data from the Social Chat: Chat Button & FAQ Installation Statistics proprietary StoreCensus dataset. Statistics may change over time as stores are discovered, removed, or updated in our index.
StoreCensus does not receive compensation from app developers or vendors for rankings or placement. All rankings are determined solely by observed installation data across tracked Shopify storefronts.
