942 Shopify stores currently have PX Live Chat & Support installed, representing 0.0% of all active Shopify stores.
At a glance: PX Live Chat & Support is the #775 most-installed Shopify app of the 4,178 with active installs, and #23 of 107 in Chat. It is most often installed alongside Judge.me Product Reviews App and PX Variants & Product Options. Its largest market is United States (18% of its stores).
PX Live Chat & Support is installed on 942 of the 2,121,617 active Shopify stores worldwide tracked by StoreCensus. This makes it a notable player in the Chat category.
Unlike the Shopify App Store's historical download counts, our data reflects current active installations. We detect PX Live Chat & Support through storefront signature analysis across millions of stores, providing accurate real-time adoption metrics that matter for market analysis and competitive intelligence.
Over the past 30 days, PX Live Chat & Support has lost 2,074 net installs, representing a -68.8% change from 3,016 installs. The 90-day trajectory shows decline of 1,975 installs (-67.7%).
Year-over-year, PX Live Chat & Support has declined by 58.3%, moving from 2,261 installs to 942.
PX Live Chat & Support shows strong adoption among established businesses, with 100% of users operating stores generating over $100K annually. The platform attracts a balanced mix across revenue tiers, though 0% of stores fall under $50K in annual revenue, indicating accessibility for emerging brands. The 8% penetration among $1M+ stores demonstrates enterprise-level trust, where merchants typically maintain complex tech stacks and face high switching costs.
| Revenue Tier | Stores | Percentage |
|---|---|---|
| $1M – $10M | 4 | 0.5% |
| $100K – $1M | 61 | 7.4% |
| <$100K | 760 | 92.1% |
Fashion & Apparel leads adoption at 16%, followed by Home & Garden at 14% and Health & Wellness at 7%. Together, these three verticals represent over half of PX Live Chat & Support's install base. This concentration reflects industries where email marketing drives significant repeat purchase revenue through seasonal campaigns, product launches, and loyalty programs that benefit from sophisticated segmentation and automation capabilities.
18% of PX Live Chat & Support stores are in United States, less than its 35% share of all Shopify stores. 9% of PX Live Chat & Support stores are in India, more than its 3% share of all Shopify stores. 7% of PX Live Chat & Support stores are in United Kingdom, in line with its 8% share of all Shopify stores.
Stores using PX Live Chat & Support typically build comprehensive retention-focused tech stacks. 19% also use Judge.me Product Reviews App for product reviews, while 18% pair it with PX Variants & Product Options for product variants. The 14% overlap with Instafeed ‑ Instagram Feed indicates merchants unifying customer communication across email, SMS, and support channels. This pairing pattern reveals stores prioritizing customer lifetime value optimization over one-time acquisition, with integrated tools for reviews, loyalty, and recurring revenue.
PX Live Chat & Support competes in the Chat category with 942 installs, compared to Shopify Inbox's 213,745.
| App | Installs | Market Share |
|---|---|---|
| Shopify Inbox | 213,745 | 60.7% |
| Dondy: Marketing on WhatsApp | 20,714 | 5.9% |
| Tidio: AI Chatbot & Live Chat | 17,682 | 5.0% |
Install data shows market position by adoption — but organic discoverability is another dimension. See which keywords PX Live Chat & Support ranks for in App Store search to understand its full competitive footprint.
As of October 12, 2026, 942 Shopify stores have PX Live Chat & Support installed, representing 0.0% of all active Shopify stores tracked by StoreCensus.
PX Live Chat & Support has lost 2,074 net installs over the past 30 days (-68.8% change) and lost 1,975 installs over 90 days (-67.7% change). Year-over-year growth is -58.3%.
PX Live Chat & Support is most popular in Fashion & Apparel (16.4% of users), followed by Home & Garden (13.7%). The app is used across stores of all sizes.
StoreCensus updates PX Live Chat & Support installation data weekly through continuous monitoring of 2,121,617+ active Shopify stores. We detect installations through storefront signature analysis, providing accurate current install counts rather than historical download numbers.
PX Live Chat & Support holds a 0.0% market share in its category. To see how it compares to direct competitors, check the Market Position section on this page which shows install counts and market share for similar apps in the same category.
With 942 active installations, PX Live Chat & Support is a growing solution. Consider the 90-day growth trend (-67.7%) to understand momentum, and review the industry breakdown to see if stores similar to yours use it. Always test on a development store first and check recent app store reviews for current user sentiment.
942 Shopify stores currently use PX Live Chat & Support. This data is updated weekly based on continuous monitoring of 2,121,617+ active Shopify stores.
Build targeted prospect lists of stores using PX Live Chat & Support. Filter by revenue, industry, country, and more.
PX Live Chat & Support is installed on 942 of the 2,121,617 Shopify stores tracked by StoreCensus, representing a 0.00% market penetration rate. It is categorized under Chat.
PX Live Chat & Support is installed on 942 Shopify stores, representing 0.0% of all tracked stores. This adoption level reflects a focused user base within a specific merchant segment.
Over the past 90 days, PX Live Chat & Support has lost 1,975 net installs (-67.7%). Negative 90-day momentum may reflect competitive pressure or merchant churn within the category.
PX Live Chat & Support is frequently installed alongside Judge.me Product Reviews App and PX Variants & Product Options, suggesting merchants use it as part of a broader technology stack rather than as a standalone solution.
Interpretations are based on observed StoreCensus data. Directional observations only - not financial or business advice.
Based on StoreCensus tracking of 2,121,617 active Shopify stores.
How PX Live Chat & Support relates to other apps in the Shopify ecosystem, based on co-installation patterns and category relationships.
Apps commonly paired with PX Live Chat & Support
Apps merchants consider as alternatives
Co-installation data is derived from observed patterns across StoreCensus-tracked stores. Overlap percentages indicate the share of PX Live Chat & Support users who also have the listed app installed.
Data is refreshed on a weekly basis and reflects observed platform activity across active ecommerce stores. StoreCensus detects app and plugin installations through storefront signature analysis including JavaScript signatures, API calls, and HTML markers — measuring current active installations, not historical download counts.
StoreCensus continuously discovers and indexes active Shopify storefronts globally. Our crawler identifies 2,121,617+ live stores through domain analysis, platform signals, and third-party data sources.
App and plugin installations are detected through storefront signature analysis — including JavaScript bundle signatures, API endpoint patterns, HTML data attributes, and network request fingerprints. This identifies apps that are currently active, not merely historically downloaded.
Each store is re-scanned on a recurring basis. Historical snapshots are retained to calculate 30-day, 90-day, and year-over-year growth rates. This enables trend analysis that reflects actual merchant behavior over time, not just point-in-time counts.
Disclaimer: Estimated metrics (revenue, traffic) should be considered directional estimates rather than audited financial data. Active install counts reflect StoreCensus detection capability and may not capture 100% of installations for apps with non-standard implementation patterns.
This page presents data from the PX Live Chat & Support Installation Statistics proprietary StoreCensus dataset. Statistics may change over time as stores are discovered, removed, or updated in our index.
StoreCensus does not receive compensation from app developers or vendors for rankings or placement. All rankings are determined solely by observed installation data across tracked Shopify storefronts.
