StoreCensus
Redo icon

Redo

4.6(Reviews)

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

About Redo

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

Key Features

  • Advanced marketing capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

Daily App Installs (Last 30 Days)
Total: 6,117
2,308 installs
2308
Mar 16
1,316 installs
1316
Mar 17
26 installs
Mar 19
1,190 installs
1190
Mar 20
385 installs
385
Mar 21
62 installs
Apr 24
18 installs
Apr 25
30 installs
Apr 26
25 installs
Apr 27
20 installs
Apr 28
20 installs
Apr 29
38 installs
Apr 30
26 installs
May 1
42 installs
May 2
98 installs
May 3
32 installs
May 4
223 installs
May 20
13 installs
Jun 1
12 installs
Jun 2
3 installs
Jun 3
6 installs
Jun 4
3 installs
Jun 5
31 installs
Jun 6
146 installs
Jun 7
9 installs
Jun 8
6 installs
Jun 9
10 installs
Jun 10
3 installs
Jun 11
1 installs
Jun 12
15 installs
Jun 13

Frequently Asked Questions

What is Redo?

Elevate your shopper experience with premium support, returns, order tracking & email/sms marketing. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. Manage your claim process and increase revenue through package protection. more Increase profit at each touchpoint of the buyer journey. Reduce refunded revenue and take complete control of your return experience. AI customer service in one unified inbox. Both for desktop and mobile app. A full email and sms platform with unique interactive elements Turn your order tracking emails into an upsell driving branded experience.

How much does Redo cost?

Redo offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Redo easy to set up?

Yes, Redo is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Redo has solved so many issues for us, and become a partner in more ways than we imagined when we first signed up. The amount of time it gives my CX team back where we are not manually managing returns, to the amazing new Warranty product, to the clever order tracking, they are a one-stop shop for an e-commerce company. Our account managers, the engineers and support are always readily accessible and so responsive. We are raving fans!

April 11, 2025
5.0

Before Redo we didn't have a return portal on our website. Adding that through Redo has revolutionized our return process. It's easy for our customers and streamlines things at our end. Our customers appreciate the chance to insure a free return label. Almost every customer uses that option. We left Attentive when we realized Redo could handle our SMS marketing just as well at a much lower price. We love how responsive the team is - so unusual to have support at our fingertips!

April 11, 2025
5.0

Excellent customer service, easy integration, and we love the all in one platform of refunds/exchanges/package protection. 5 Stars from us!

April 10, 2025
5.0

Redo is extremely easy to setup. Their customer support is always friendly and ready to help. Highly recommend them to anyone looking to simplify their Shopify store. Thank you Redo!

April 10, 2025
5.0

Love Redo! We implemented Upcart for our theme and Redo (Harrison) hopped on same day to make sure we still had shipping protection enabled. Love their platform for returns and management. They've been great!

March 17, 2025

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