Weglot: AI Translation & SEO

Very proactive customer service :)

Uninstall doesn't clean up, caused massive hidden revenue loss months later. Plus billing kept running after removal. We installed Weglot to test internationalization on our Shopify store, decided it wasn't right for us, and uninstalled within days. Two serious problems followed: 1. They kept charging us for 3 months after we uninstalled. The app was removed from our Shopify store, but the charges continued through Shopify Billing for three full months. We had to chase them down through support to stop it and request refunds. Watch your billing statements carefully uninstalling the app from Shopify does NOT automatically cancel your Weglot subscription. 2. Hidden URL residue caused months of bot traffic and a major revenue hit. When Weglot is active, it creates locale subpaths on your domain (/it/, /de/, /fr/, /ru/, etc.) for translated content. When you uninstall, those URLs stay indexed in Google and continue to be hit by bot crawlers, AI search results, and old links — indefinitely. There's no in-app cleanup, no warning that this will happen, no instructions on how to remove the URLs from search engines. In our case, these zombie URLs (we don't even sell in those markets) became a magnet for bot/scraper traffic. The volume was high enough that our edge layer's bot-mitigation kicked into overdrive and started returning 403 errors on cart.js for real shoppers whose network profile happened to resemble the bot signatures. Add-to-Cart silently broke for thousands of US customers across multiple devices and browsers. They saw the Add-to-Cart button, clicked it, nothing happened. They bounced. We only caught it through Noibu (an error-monitoring app), which flagged 4,165 affected sessions in a single week with zero progressing to checkout. Estimated annual revenue impact: $104k. When we finally traced it back, the fix took manual work on our side: ~24 Shopify URL redirects, robots.txt customization, and Google Search Console URL removals — none of which Weglot helps with at uninstall. For other merchants considering Weglot: - Before you install, ask in writing how to fully remove URL artifacts at uninstall - Confirm in writing how to cancel billing (assume uninstall ≠ cancellation) - Track your conversion + bot traffic for weeks AFTER uninstall, not just during use - The damage from URL residue can dwarf any short-term value of trying the app. We lost months of clarity on why our conversion was degrading before tracing it back here. Weglot's "easy install, easy uninstall" framing is misleading. Uninstall is not clean

Eine sehr gute App die einfach zu integrieren ist, dabei ist die Modifikation einfach und übersichtlich und der Support ist wirklich sehr gut, schnell und freundlich. Kann ich nur empfehlen.

Un grand merci au Support, qui s'est vraiment arraché pour trouver le bug avec Klaviyo mais tout est ok et solutionné ! Les échanges sont rapides et super efficaces alors merci Valentin et Manon et toute la team. Je traduis actuellement tout le site en Allemand et je vois deja les positions Google monter sous 1 mois avec une centaine de mots clés dans l'index Google. Merci Weglot, l'année prochaine je ferai une autre langue :) Prenez soin de vous ! Damien - Teckelshop.fr

Very Very bad experience for start to finish. It breaks our codes for checkout, poor and slow customer support. Absolutely will not recommend.