Census: Customer Surveys
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Free Always Plan
Unlimited survey responses, Questions from our large bank, View all responses without limitation, Some core data dashboard metrics
Get Started FreePremium Plan
Unlimited survey responses, Custom questions, Dynamic rule-based questions, Customise and style forms, AI-generated actionable recommendations
Choose PlanPlatinum Plan
Everything in the Premium plan, On-site surveys for prospecting data, POS surveys for instore, Export additional data
Choose PlanFrequently Asked Questions
What is Census: Customer Surveys?
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
How much does Census: Customer Surveys cost?
Census: Customer Surveys offers multiple pricing tiers to fit different business needs: Free Always Plan: Free, Premium Plan: $25 / month, Platinum Plan: $50 / month.
Is Census: Customer Surveys easy to set up?
Yes, Census: Customer Surveys is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!! Show more
We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase. I would absolutely recommend using it if you want to start understanding what could help your customers short & long term. 5 stars! Show more
Wonderful app that we've used in collaboration with our new site launch to gather feedback from our customers and give us peace of mind. Quick to set up and easy to digest results. Fully recommended if looking to do post purchase surveys, stylised much cleaner than previous apps we've used. Show more
Really well thought out and powerful tool. We've gained some valuable insights into our customer acquisitions and even some feedback on site functions. Highly recommended. Show more
Awesome app - i can finally see where my customers have come from and tie it back to actionable steps to improve revenue and optimise our acquisition channel strategy... Show more
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