Census: Customer Surveys
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
About Census: Customer Surveys
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
Key Features
- Advanced dashboard capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Census: Customer Surveys?
Capture actionable insights and valuable first party data through personalised, rule-based surveys. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. more Ask rule-based questions for key ecommerce variables, with sophisticated logic. Gather valuable feedback on where users first discovered your brand or business. View reports on submissions and filter based on key variables. AI-generated actionable recommendations for your store. Speed tested by Shopify, with officially no performance impact on your store.
How much does Census: Customer Surveys cost?
Census: Customer Surveys offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Census: Customer Surveys easy to set up?
Yes, Census: Customer Surveys is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend. Show more
Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging. Show more
Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving. I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers. Show more
Highly recommended. Easy to install and does what it says on the tin. The feedback we have gained so far has been invaluable. Show more
Highly recommend. Super easy to install and get up and running. Especially useful if you are wanting direct customer feedback across your site. Looking forward to building this out and getting further customer insights as we go. Show more
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